Contact Center Quality Analyst, Sr. jobs in Summerville, SC

Contact Center Quality Analyst, Sr. monitors and evaluates inbound and outbound interaction quality. Tracks issues in the quality monitoring systems or tools and analyzes the results. Being a Contact Center Quality Analyst, Sr. provides feedback to improve performance and develops training programs. Works with other internal teams to define quality metrics. Additionally, Contact Center Quality Analyst, Sr. may suggest and identify process improvements. Typically requires a bachelor's degree. Typically reports to a manager. The Contact Center Quality Analyst, Sr. contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. To be a Contact Center Quality Analyst, Sr. typically requires 2 or more years of related experience. (Copyright 2020 Salary.com)

9 Contact Center Quality Analyst, Sr. jobs found in Summerville, SC area

M
Office Assistant
  • MWIDM Inc.
  • Charleston, SC
  • May also perform bindery, QC and final check, housekeeping, file services, call center ... Senior On-Site Services Specialist. This position reports directly to the Site Manager, Site ...
  • 11 hours ago

C
Mortgage Underwriter
  • CyberCoders
  • Charleston, SC
  • ... contact us today! What You Need for this Position At Least 3 Years of Experience in: - Credit Analysis - Conventional Home Loan - HUD Programs - DO - LP - Residential Lending - GUS Preferred ...
  • 4 days ago

T
Quality Technician 1093176
  • TRS Craft Services
  • Goose Creek, SC
  • Conduct part/product analysis using mathematical and statistical models. Develop error detecting ... From the apprentice to the senior discipline supervisor, we have the experience and understanding ...
  • 6 days ago

Summerville is a town in the U.S. state of South Carolina situated mostly in Dorchester County with small portions in Berkeley and Charleston counties. It is part of the Charleston-North Charleston-Summerville Metropolitan Statistical Area. The population of Summerville at the 2010 census was 43,392, and the estimated population was 50,213 as of June 1, 2018. The center of Summerville is in southeastern Dorchester County; the town extends northeast into Berkeley and Charleston counties. It is bordered to the east by the town of Lincolnville and to the southeast by the city of North Charleston....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Quality Analyst, Sr. jobs
$45,060 to $61,493
Summerville, South Carolina area prices
were up 1.5% from a year ago