Contact Center Quality Assurance Auditor jobs in the United States

Contact Center Quality Assurance Auditor monitors and measures the quality of inbound and/or outbound customer service calls. Prepares and presents audit reports for management to identify the issues and performance. Being a Contact Center Quality Assurance Auditor assists with feedback and training of individuals who have contact with customers. Typically requires a bachelor's degree. Additionally, Contact Center Quality Assurance Auditor typically reports to a manager. The Contact Center Quality Assurance Auditor gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Quality Assurance Auditor typically requires 2 to 4 years of related experience. (Copyright 2021 Salary.com)

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Interim Subject Matter Expert, Infection Prevention/Quality Assurance - Roseville
  • B.E. Smith
  • Roseville, CA
  • ASAP Join A California Medical Center as the New Interim Subject Matter Expert, Infection Prevention/ Quality Assurance! The Position * Shift is 8:00AM-5:00PM. * Manages the medical center Infection ...
  • yesterday

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Specialist, QA Disposition
  • Boehringer Ingelheim
  • Fremont, CA
  • Manages deviations, CAPAs, Change Controls as the QA Contact when needed/assigned. * Identifies and ... Auditing (internal/supplier) experience in a cGMP environment. * Demonstrated influencing ...
  • 2 days ago

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Quality Assurance Specialist - Vegetation Management (Flexible Location)
  • PG&E Corporation
  • Elverta, CA
  • Compliance / Risk / Quality Assurance Job Level : Individual Contributor Business Unit: Electric ... Performs as lead auditor/Team Leader in Procedure /Process/System type audits and reviews
  • 2 days ago

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QA Specialist - III
  • ACL Digital
  • San Mateo, CA
  • Strong knowledge of Disposition, QA Ops, Deviation, CAPA, CC, Auditing practices/strategies ... Excellent writing and editing skills. * Works on multiple assignments in collaboration with various ...
  • 3 days ago

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Bilingual Marketing QA Performance Analyst
  • GoHealth
  • Santaquin, UT
  • The GoHealth Marketing QA Performance Analyst will be responsible for identifying call insights to ... Lead calibrations with sales center management to analyze problems and optimize processes. * Build ...
  • 3 days ago

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Contact Center Supervisor
  • TwinStar Credit Union
  • Lacey, WA
  • Contact Center/Digital Services Supervisor TwinStar Credit Union is seeking a Digital Services ... Maintains the CC Quality Assurance log to maintain adherence to auditor's expectations. This ...
  • 3 days ago

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Quality Assurance Specialist
  • TERRA Staffing Group
  • Preston, WA
  • In this position you would be responsible for auditing a variety of documents associated with ... Multiple shifts to reduce contact with employees * Mandatory masks * Mandatory health screening
  • 3 days ago

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Veterans Preferred - 1948-1 - Software QA Analyst
  • MODIS
  • Salem, OR
  • A 12-month REMOTE QA Analyst job is currently available through Modis Engineering, formally Adecco ... contact with clients and employees. The industry we serve demands the highest level of ...
  • 5 days ago

Income Estimation for Contact Center Quality Assurance Auditor jobs
$43,668 to $55,540