Contact Center Quality Assurance Auditor jobs in Asheville, NC

Contact Center Quality Assurance Auditor monitors and measures the quality of inbound and/or outbound customer service calls. Prepares and presents audit reports for management to identify the issues and performance. Being a Contact Center Quality Assurance Auditor assists with feedback and training of individuals who have contact with customers. Typically requires a bachelor's degree. Additionally, Contact Center Quality Assurance Auditor typically reports to a manager. The Contact Center Quality Assurance Auditor gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Quality Assurance Auditor typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Quality Assurance Auditor Lead
  • Medical Action Industries
  • Arden, NC FULL_TIME
  • At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 50 facilities across the US and 18,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers—and their patients—are at the heart of what we do. Our mission is to empower our customers to advance healthcare, and our success starts with our teammates. Owens & Minor teammate benefits include: Medical, dental, and vision insurance, available on first working day 401(k), eligibility after 30 days of employment Employee stock purchase plan Tuition reimbursement Development opportunities to grow your career with a global company Shift: Monday - Friday, 3pm - 11pm plus mandatory overtime as required. Job Summary Audits manufactured goods and/or inspects purchased finished goods and raw materials for compliance to specifications. Maintains and reports audit and inspection results. Core Responsibilities Support the company Quality Policy, Mission Statement and ISO Quality System Help organize and prioritize the daily activities of the Quality Assurance Inspector/Auditors Report to management any employee feedback regarding the execution of job duties Identify problems and seek resolution and bring to management attention. Support and maintain a team environment by providing day to day leadership and motivation Ensure safety awareness and adherence to all safety policies Product inspection to Device Master Record Data preparation for analysis and presentation by others Excel Spreadsheet generation and manipulation for analysis and reporting purposes Assists with scheduled specification reviews and ensures that the latest revision of specifications are maintained and referenced. Performs scheduled finished goods and raw material inspections in compliance with MAI Standard Operating Procedures which may include the use of calibrated measuring devices. Maintains sample history files for all received artwork. Maintains records of all inspection results and acceptance and rejection activities in ERP system and in incoming inspection folders. Ensures non-conforming materials are placed on hold in accordance with MAI Standard Operating Procedure and documents disposition in ERP system. Communicates product failures to QA Management. Communicate suggestions for improvements in reducing costs and improving quality and customer service Maintain Calibration documentation in SAP and hard copy files, including scheduling, printing & closing orders. Performs additional duties as directed Qualifying Experience & Knowledge One year certificate from college or technical school preferred. Three to six months related experience and/or training preferred. Equivalent combination of education and experience will also be considered. Ability to perform functions in a SAP & Microsoft Environment. Good verbal and written communications skills. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals. If you feel this opportunity could be the next step in your career, we encourage you to apply. This position will accept applications on an ongoing basis. Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law. Owens & Minor (O&M) is a global healthcare company providing innovative products and solutions across the continuum of care. Our integrated technology, products, and services empower healthcare providers and manufacturers as they make a difference in the lives of patients every day. O&M is headquartered in Richmond, Virginia and is comprised of 17,000 global teammates. We operate within distribution, production, customer service, and sales facilities located across the Asia Pacific region, Europe, Latin America and North America. We are proud to service healthcare industry customers in 90 countries where we do business today. Life at O&M When you become an Owens & Minor teammate, you’re joining a diverse, vibrant organization with a focus on excellence and integrity. Guided by our shared values—Integrity, Development, Excellence, Accountability, Listening—O&M teammates strive to deliver superior service across the continuum of healthcare. O&M is committed to creating a growth-oriented culture that values each teammate’s perspective and contributions.
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Quality Assurance Registered Nurse- Community Living Center
  • US Veterans Health Administration
  • Asheville, NC FULL_TIME
  • Duties The Quality Assurance Nurse plans, coordinates, and implements the quality management and quality improvement programs for the Community Living Center. The RN is a bridge between the CLC and th...
  • 5 Days Ago

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Quality Assurance Shift Auditor / 3rd shift 11pm Start
  • Medical Action Industries
  • Arden, NC FULL_TIME
  • At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 50 facilities across the US and 18,000 teammates in over 90 countries, we provide integrated technolog...
  • 1 Month Ago

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General Laborer
  • Total Quality Assurance International LLC
  • Marion, NC FULL_TIME
  • Title: General Laborer for Container Management CompanyDepartment: OperationsReports to: Shift SupervisorSummaryJoin our growing Container Management Company as a General Laborer and become an essenti...
  • 1 Month Ago

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Contact Center Representative
  • Self-Help External
  • Pisgah, NC FULL_TIME
  • WHO We Are: Self-Help started in 1980 with a focus on economic inequality especially in communities that have faced systemic barriers in building wealth. At the core of what Self-Help does is a drive ...
  • 17 Days Ago

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Contact Center Rep
  • Self-Help Federal Credit Union
  • Pisgah, NC FULL_TIME
  • WHO We Are: Self-Help started in 1980 with a focus on economic inequality especially in communities that have faced systemic barriers in building wealth. At the core of what Self-Help does is a drive ...
  • 1 Month Ago

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0 Contact Center Quality Assurance Auditor jobs found in Asheville, NC area

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Quality Technician 2 (A shift Days)
  • Jabil, Inc.
  • Hendersonville, NC
  • At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's...
  • 3/28/2024 12:00:00 AM

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Quality Inspector
  • PrideStaff- Asheville
  • Woodfin, NC
  • Job Description Job Description Quality Inspector - 1st Shift - Woodfin - $15.07/hr. PrideStaff is recruiting for a Qual...
  • 3/28/2024 12:00:00 AM

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Quality Control Inspector
  • Kelly Services
  • Arden, NC
  • Job Description Job Description For those who want to keep growing, learning, and evolving. We at Kelly® hear you, and w...
  • 3/27/2024 12:00:00 AM

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Non-Destructive Testing (NDT) Inspector - All Shifts (Onsite)
  • RTX
  • Biltmore Forest, NC
  • Date Posted: 2024-03-25 Country: United States of America Location: PW715: Asheville Site W Asheville Greenfield Site TB...
  • 3/26/2024 12:00:00 AM

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MGR II QUALITY CONTROL
  • Brantner and Associates, Inc
  • Fairview, NC
  • At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, su...
  • 3/25/2024 12:00:00 AM

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NDT (Non Destructive Testing) Inspector - AWW FSS 6am - 630pm (Onsite)
  • RTX
  • Biltmore Forest, NC
  • Date Posted: 2024-02-27 Country: United States of America Location: PW715: Asheville Site W Asheville Greenfield Site TB...
  • 3/25/2024 12:00:00 AM

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Quality Assurance Shift Auditor / 3rd shift 11pm Start
  • Owens & Minor, Inc
  • Arden, NC
  • Conducts in process audits of manufactured goods and/or inspects purchased finished goods and raw materials for complian...
  • 3/24/2024 12:00:00 AM

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Quality Control Inspector
  • PrideStaff- Asheville
  • Asheville, NC
  • Job Description Job Description Quality Control Inspector - 2nd Shift - Asheville - Up to $19.50/hr. PrideStaff is curre...
  • 3/24/2024 12:00:00 AM

Asheville is a city and the county seat of Buncombe County, North Carolina, United States. It is the largest city in Western North Carolina, and the 12th-most populous city in the U.S. state of North Carolina. The city's population was 89,121 according to 2016 estimates. It is the principal city in the four-county Asheville metropolitan area, with a population of 424,858 in 2010. Asheville is located in the Blue Ridge Mountains at the confluence of the Swannanoa River and the French Broad River. According to the United States Census Bureau, the city has a total area of 45.3 square miles (117....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Quality Assurance Auditor jobs
$43,692 to $55,572
Asheville, North Carolina area prices
were up 1.5% from a year ago