Contact Center Quality Assurance Auditor jobs in Bergenfield, NJ

Job Title : Quality Engineer for Solid understanding of news media & mobile Apps

Exp: 10 Years

Location : Englewood Cliffs, New Jersey (Hybrid)

Visa : Any (C2C)

We are looking for an expert on test tools, test process with solid understanding of news media & mobile apps technology. In this role, you will have an opportunity to partner with product & engineering teams to own end to end user experience.

Responsibilities

• Provide high-level test effort estimate
• Create detailed and well-structured test plans and test cases
• Set up a test harness to test functionality
• Automation feasibility study, development & maintenance of API, functional, integration and load/performance scripts across platforms
• Build, deploy application & conduct manual and automated testing as per defined process
• Report and follow up of defects found until closure
• Analyze logs in order to understand the root causes of issues
• Participate in agile - standups, planning sessions and retrospectives
• Perform automated nightly application regression & performance test
• Functional/Integration/Production testing by leveraging CI/CD Pipeline
• Work both independently and in close collaboration with others in the team and across the business to achieve quality & performance engineering goals
• Bring the quality consciousness, test leadership and customer advocacy
• Create and maintain HOWTOs and other materials for quality & performance engineering team
• Knowledge Management/Retention - Cross training & documentation
• Actively coach/mentor quality engineers
• Publish KPIs & metrics, ensure process compliance
• Onsite - Offshore co-ordination, as required

Minimum Requirements

• S degree or higher in computer science or related education
• 5 yrs. of experience in software engineering - QE testing
• 3 yrs. of experience in testing mobile apps, ads, metrics, video players (live/on-demand) & streaming media content on iOS & Android platforms
• 3 yrs. of experience in software engineering - QE automation
• Must be proficient in Java
• Must have experience implementing automation frameworks (Selenium WebDriver/Appium/TestNG/Junit)
• Must have experience with performance testing tools to measure server & client-side metrics
• Any experience in software engineering Security testing