Contact Center Quality Assurance Auditor monitors and measures the quality of inbound and/or outbound customer service calls. Prepares and presents audit reports for management to identify the issues and performance. Being a Contact Center Quality Assurance Auditor assists with feedback and training of individuals who have contact with customers. Typically requires a bachelor's degree. Additionally, Contact Center Quality Assurance Auditor typically reports to a manager. The Contact Center Quality Assurance Auditor gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Quality Assurance Auditor typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
HIRING IMMEDIATELY: Quality Assurance Specialist
Important Features:
MS Companies is seeking a energetic, experienced and self-motivated Quality Control Inspector for HIRING IMMEDIATELY within our rapidly growing 14-state footprint.
This valued team member will need to be capable of testing, documenting, and reporting on products within the manufacturing job site using MS Companies’ state-of-the-art technology.
To be considered for this position, please complete your application!
Day to Day Responsibilities:
Job Qualifications:
Benefits:
About MS Companies
MS Companies is one of the fastest growing companies in the nation as recognized by the Inc. 5000 list. We are strategically located in 14 states and abroad to support the efforts and needs of our global retailers and manufacturers. MS Companies is ISO certified company that utilizes state-of-the-art technology and training to support the booming manufacturing industry while providing the best quality experience for both our customers and associates.
MS Companies is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.
Take the first step in becoming a part of a team that is driven to improve every day, APPLY today!
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