Contact Center Quality Assurance Auditor jobs in Cedar Rapids, IA

Contact Center Quality Assurance Auditor monitors and measures the quality of inbound and/or outbound customer service calls. Prepares and presents audit reports for management to identify the issues and performance. Being a Contact Center Quality Assurance Auditor assists with feedback and training of individuals who have contact with customers. Typically requires a bachelor's degree. Additionally, Contact Center Quality Assurance Auditor typically reports to a manager. The Contact Center Quality Assurance Auditor gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Quality Assurance Auditor typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Night Auditor
  • Quality Inn and Suites
  • Decorah, IA FULL_TIME,PART_TIME
  • Creating an unforgettable hotel experience is not a 9-to-5 job. For us, impeccable service never sleeps, so we hope you’re a night owl. As Night Auditor you are responsible for maintaining our lofty guest standards overnight and ensuring the property is safe and secure as well.

    What You Bring:

    • It may be dark out, but nighttime is when you shine. The front desk is yours so get ready to wear a lot of hats. From check-in to check-out and everything in between, you’re the person our guests will be looking to (and with late arrivals they may be cranky so a positive attitude is a must).
    • Here are a few of the other tasks that will keep you busy on a nightly basis:
    • Completing front desk duties including check-ins/outs, room scheduling, room moves, late checkouts, stay-overs and other requests from guests.
    • Completing group pre-registrations and blocking room reservations, as well as pre-registering VIPs.
    • Maintaining knowledge of current hotel rates, sales strategies, current special rates and types and locations of available rooms.
    • Balancing paperwork, cash drawer, deposits, reconciling credit cards and submitting batches.

    When You’re Here:

    This probably goes without saying but you’ll be on your feet a lot. There will be occasions when you may be carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there’s a great upside: in exchange for your flexibility we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company.

    Job Types: Full-time, Part-time

    Pay: $14.00 - $16.00 per hour

    Schedule:

    • 8 hour shift

    Work setting:

    • In-person

    Experience:

    • Hotel experience: 1 year (Preferred)

    Work Location: In person

  • 1 Day Ago

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Telecommunication Sales - Call Center
  • Infinity Contact Inc
  • Rapids, IA FULL_TIME
  • Pay: $18 / Hour commissionShift: Monday through Friday 8:00 am - 4:30 pm CDTInfinity values Energy, Excellence, and Execution but our company culture is so much more! We have a casual dress code; a fu...
  • 1 Month Ago

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Quality Assurance Specialist
  • DW PRODUCTS
  • Rapids, IA FULL_TIME
  • Quality Assurance (Grow in this role!)We are currently seeking reliable and intelligent candidates for our Quality Assurance Team, someone to learn and reinforce our processes and to eventually take c...
  • 3 Days Ago

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Quality Assurance Supervisor
  • BASF Corporation
  • Malcom, IA FULL_TIME
  • Now Hiring! Quality Assurance Supervisor Malcom, IA The world needs creative solutions. We need YOU! Where the chemistry happens… PMN business is the leading supplier of Polyurethane Solutions for sys...
  • 4 Days Ago

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Quality Assurance Supervisor
  • basf-se
  • Malcom, IA FULL_TIME
  • Now Hiring! Quality Assurance Supervisor Malcom, IA The world needs creative solutions. We need YOU! Where the chemistry happens… PMN business is the leading supplier of Polyurethane Solutions for sys...
  • 5 Days Ago

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Quality Assurance Manager
  • Impact Solutions Inc
  • Decorah, IA FULL_TIME
  • Job Title: Quality Assurance Manager Location: Decorah, Iowa Salary: $80-100K Job Summary of the Quality Assurance Manager: The Quality Assurance Manager is a member of the Processing Management Team,...
  • 10 Days Ago

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0 Contact Center Quality Assurance Auditor jobs found in Cedar Rapids, IA area

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Quality Inspector- 3rd Shift
  • Legacy Manufacturing
  • Cedar Rapids, IA
  • Our Quality Inspector will be a critical thinker with exceptional attention to detail. This individual is committed to e...
  • 3/28/2024 12:00:00 AM

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Pharmacist
  • UnityPoint Health
  • Cedar Rapids, IA
  • Overview $10,000 Sign-on Incentive For Qualified Applicants! The Staff Pharmacist, Inpatient is responsible for working ...
  • 3/28/2024 12:00:00 AM

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Nurse (MA or LPN)
  • QuickVisit
  • Iowa City, IA
  • Nurse (MA, LPN, and RN) QuickVisit Urgent Care Washington, Iowa Quick Visit Urgent Care is seeking a Medical Assistant o...
  • 3/28/2024 12:00:00 AM

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Senior Imaging Technologist/Imaging Technologist - UICC Quad Cities Urgent Care (60%) ($5,000 Sign-on Incentive) - For Hires New to UI
  • University of Iowa
  • Iowa City, IA
  • The University of Iowa Community Clinics intends to hire for two positions at either the Imaging Technologist classifica...
  • 3/28/2024 12:00:00 AM

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Travel Radiology Technologist
  • PSG Global Solutions Careers
  • Iowa City, IA
  • Apply now and our proprietary system will quickly have you in front of a live recruiter. The Opportunity Description We'...
  • 3/28/2024 12:00:00 AM

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Senior Electro-Mechanical Designer (Remote)
  • Raytheon Technologies
  • Cedar Rapids, IA
  • Date Posted: 2024-03-14 Country: United States of America Location: HIA32: Cedar Rapids, IA 400 Collins Rd NE , Cedar Ra...
  • 3/27/2024 12:00:00 AM

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Purchasing Receiver
  • New Pioneer Co-op
  • Coralville, IA
  • **Purchasing Receiver** Be the point person for all product and merchandise deliveries to New Pi. **Posted** 5/18/2021 *...
  • 3/24/2024 12:00:00 AM

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Senior Electro-Mechanical Designer (Remote)
  • Collins Aerospace
  • Cedar Rapids, IA
  • Date Posted: 2024-03-14 Country: United States of America Location: HIA32: Cedar Rapids, IA 400 Collins Rd NE , Cedar Ra...
  • 3/24/2024 12:00:00 AM

The city is divided into four quadrants, used in addressing. 1st Avenue (U.S. Route 151 Business) divides the north and south sides of the city, and the Cedar River divides east and west. Mays Island, in the middle of the river, is the only area of the city where addresses have no quadrant. Areas outside the city limits that have a Cedar Rapids mailing address do not use the quadrants either. Except in the downtown area, 1st Avenue and the Cedar River tend to run diagonally instead of along the cardinal directions. Due to the curving of 1st Avenue, there are some areas in western Cedar Rapids ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Quality Assurance Auditor jobs
$45,478 to $57,843
Cedar Rapids, Iowa area prices
were up 0.8% from a year ago