Contact Center Quality Assurance Auditor jobs in Kingsport, TN
Contact Center Quality Assurance Auditor monitors and measures the quality of inbound and/or outbound customer service calls. Prepares and presents audit reports for management to identify the issues and performance. Being a Contact Center Quality Assurance Auditor assists with feedback and training of individuals who have contact with customers. Typically requires a bachelor's degree. Additionally, Contact Center Quality Assurance Auditor typically reports to a manager. The Contact Center Quality Assurance Auditor gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Quality Assurance Auditor typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
Recently Added Contact Center Quality Assurance Auditor jobs
PT Quality Assurance Associate
- Food Lion
-
Banner, NC
FULL_TIME
-
Address: USA-NC-Banner Elk-3555 Tynecastle Hwy
Store Code: Store 00424 Grocery (7209959)
Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.
PRIMARY PURPOSE
Provide our customers with a clean, safe, inviting place to shop by maintaining standards in accordance with the standard practice manual. Minimize shrink through proper utilization of standard practice.
DUTIES AND RESPONSIBILITIES
• Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience
• Courteous and helpful to other associates
• Sweep and clean floors on nights with no scheduled vendor services
• Weekly cleaning of Produce, Market and Deli Departments
• Clean and organize the store mop room
• Find more efficient ways to do the job and seek to reduce costs and improve labor productivity
• Follow QA daily check list and sanitation standards set by Food Lion
• Follow current Standard Practices regarding cleanup of Hazardous Waste product
• Maintain a complete understanding of and adherence to company guidelines, policies and standard practice
• Understand and follow Food Safety and Workplace Safety guidelines and procedures
• Observe and correct all unsafe conditions that could cause associate or customer accidents
• Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty
• Ensure compliance with local, state and federal regulations
• Wear the Food Lion uniform complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
• Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses
• Perform all other duties as assigned
QUALIFICATIONS
• High school graduate or equivalent preferred
• Excellent interpersonal, organizational, communication and customer service skills
• Ability and willingness to learn multiple tasks and technical requirements of the job
• Ability to use technical information to solve problems
• Must meet minimum age requirements to perform specific job functions
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations
PHYSICAL REQUIREMENTS
• Ability to use computers and other communication systems required to perform job functions
• Perform repetitive hand and arm motions
• Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion
• Pull or push up to 75 lbs. on occasion
• Stand 100% of the time, frequently walking short distances
• Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners
• Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator
• Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level
• Meet established volume activity standards for the position
• Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time
• Have sufficient visual ability to check ID cards, checks, invoices and other written documents
Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.
Job Requisition: 369559_external_USA-NC-Banner-Elk - Just Posted
Manager Quality Assurance
- JTEKT North America
-
Greeneville, TN
FULL_TIME
- TITLE Manager – Quality Assurance COMPANY JTEKT Automotive North America DEPARTMENT Quality Assurance LOCATION Morristown, TN CLASSIFICATION Salaried Exempt REPORTS TO Manager – Plant (JATM) GRADE 207...
- Just Posted
Quality assurance associate
- Food Lion
-
Blowing Rock, NC
FULL_TIME
- PRIMARY PURPOSE Provide our customers with a clean, safe, inviting place to shop by maintaining standards in accordance with the standard practice manual. Minimize shrink through proper utilization of...
- Just Posted
PT Quality Assurance Associate
- Food Lion
-
Jefferson, NC
FULL_TIME
- Address: USA-NC-Jefferson-Hwy 221 And 16 Store Code: Store 00156 Grocery (7206839) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957...
- 2 Days Ago
Quality Assurance Technician
- Green Thumb
-
Abingdon, VA
FULL_TIME
- POSITION SUMMARY: The Quality Technician is responsible for performing daily verification activities to ensure that all raw ingredients, raw materials, packaging, and finished products comply with all...
- 4 Days Ago
PT Quality Assurance Associate
- Food Lion
-
Blowing Rock, NC
FULL_TIME
- Address: USA-NC-Blowing Rock-7533 Valley Blvd Store Code: Store 00922 Grocery (7216711) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since...
- 4 Days Ago
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0 Contact Center Quality Assurance Auditor jobs found in Kingsport, TN area
Water Plant Superintendent
- City of Bristol
-
Bristol, TN
- Job Description Job Description GENERAL DESCRIPTION OF DUTIES Under executive direction of the Utility Services Director...
- 4/24/2024 12:00:00 AM
Sr. Accountant- Charlotte, NC
- Dentsply Sirona
-
Johnson City, TN
- Dentsply Sirona is the world's largest manufacturer of professional dental products and technologies, with a 130-year hi...
- 4/24/2024 12:00:00 AM
Machinist I (Weekend Shift)
- Textron
-
Piney Flats, TN
- We're more than aviation experts, we're pioneers. We challenge what's possible. From breaking the sound barrier to advan...
- 4/23/2024 12:00:00 AM
CNA Home Health - Private Duty - Day Shifts
- Maxim Healthcare
-
Johnson City, TN
- The Certified Nursing Assistant/Personal Care Assistant is a member of the home care team who works under the supervisio...
- 4/23/2024 12:00:00 AM
Accountant
- Maxxim Shared Services, LLC
-
Bristol, TN
- Job Description Job Description JOB TITLE: Accountant – Regional Accounting REPORTS TO: Regional Controller DEPARTMENT: ...
- 4/23/2024 12:00:00 AM
Quality Control Inspector (MSG)
- Skilled Craft
-
Kingsport, TN
- Job Duties & Responsibilities: Assess sub-contractors' capabilities to meet the quality requirements of the project as r...
- 4/21/2024 12:00:00 AM
Part-time General Warehouse Associate
- HD Supply
-
Bristol, TN
- Where: 101 Industrial Dr, Bristol, TN 37620 Work Schedule: Tuesday-Thursday, 7:00am-3:30pm. NO WEEKENDS!! Type: Part-Tim...
- 4/21/2024 12:00:00 AM
Room Attendant
- Earth Fare
-
Johnson City, TN
- Job Details Level Entry Job Location Holiday Inn Johnson City - Johnson City, TN Position Type Full-Time/Part-Time Job C...
- 4/21/2024 12:00:00 AM
About Kingsport, Tennessee
Kingsport is located in western Sullivan County at 36°32′N 82°33′W / 36.533°N 82.550°W / 36.533; -82.550 (36.5369, −82.5421), at the intersection of U.S. Routes 11W and 23. Kingsport is the northwest terminus of Interstate 26. US 11W leads east 22 miles (35 km) to Bristol and southwest 28 miles (45 km) to Rogersville, while US 23 leads north 38 miles (61 km) to Big Stone Gap, Virginia. I-26 and US 23 lead south 8 miles (13 km) to Interstate 81 and 83 miles (134 km) to Asheville, North Carolina.
The city is bordered to the west by the town of Mount Carmel, to the southeast by unincorporated ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Quality Assurance Auditor jobs
$41,938 to $53,333
Kingsport, Tennessee area prices
were up 1.3% from a year ago
were up 1.3% from a year ago