Contact Center Quality Assurance Auditor monitors and measures the quality of inbound and/or outbound customer service calls. Prepares and presents audit reports for management to identify the issues and performance. Being a Contact Center Quality Assurance Auditor assists with feedback and training of individuals who have contact with customers. Typically requires a bachelor's degree. Additionally, Contact Center Quality Assurance Auditor typically reports to a manager. The Contact Center Quality Assurance Auditor gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Quality Assurance Auditor typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
Quality Assurance Auditor
Tri-Pac, Inc. a contract development and manufacturing company (CDMO) specializing in liquid and aerosol filling for personal care and pharmaceutical marketers, is seeking an experienced Quality Assurance Auditor for immediate addition to our fast growing team.
Job Description:
The Quality Assurance Auditor will perform quality control checks per specifications, identify non-conforming products and perform root cause analysis.
Responsibilities:
Education and/or Experience:
Benefits
Competitive Salary/ Pay & Packages, Vacations, Insurance, 401K, Life Insurance, Disability (Long term/ Short term) and Continuous Training. Work where you are HAPPY! Tri-Pac, Inc. also recognizes the importance of continuing education and offers Education Assistance to our employees to encourage continued personal development and growth.
www.tri-pac.us
Thank you for your interest and consideration of a career with Tri-Pac, Inc.
Tri-Pac, Inc. is an Equal Employment Opportunity / Affirmative Action Employer
To Staffing & Recruitment Agencies: Our Company does not accept unsolicited CV's or applications from agencies. We are not responsible for any fees related to unsolicited CV's or applications and explicitly reserve its right to contact candidates presented in such unsolicited CV or application.
COVID-19 considerations:
All employees are mandated to wear masks while in any of the facilities. All employees are mandated to wear face shields, booties, hair nets and other PPE as required.
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