Contact Center Quality Assurance Auditor jobs in Mishawaka, IN

Contact Center Quality Assurance Auditor monitors and measures the quality of inbound and/or outbound customer service calls. Prepares and presents audit reports for management to identify the issues and performance. Being a Contact Center Quality Assurance Auditor assists with feedback and training of individuals who have contact with customers. Typically requires a bachelor's degree. Additionally, Contact Center Quality Assurance Auditor typically reports to a manager. The Contact Center Quality Assurance Auditor gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Quality Assurance Auditor typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Quality Assurance Auditor
  • Tri-Pac Inc
  • South Bend, IN FULL_TIME
  •                                                 Quality Assurance Auditor

    Tri-Pac, Inc. a contract development and manufacturing company (CDMO) specializing in liquid and aerosol filling for personal care and pharmaceutical marketers, is seeking an experienced Quality Assurance Auditor for immediate addition to our fast growing team. 

    Job Description:

    The Quality Assurance Auditor will perform quality control checks per specifications, identify non-conforming products and perform root cause analysis.

    Responsibilities:

    • Review of production line parameters and performance for adherence to Company Standard Operating Procedures, Quality Guidelines and Facility Procedures
    • Testing samples for physical adherence to Quality Specifications for Finished Product
    • Pull and identify product samples for the internal lab, retain, and external customers
    • Responsible for work area cleanliness and organization
    • Instrument Calibration Verification
    • Ability to follow detailed instructions
    • Must be flexible to work 8-10 hour days
    • Able to lift a minimum of 30 lbs
    • Ability to climb stairs/ladder
    • Ability to work in a Cleanroom environment and lab
    • Must have good communication skills, both verbal and written
    • Able to work safely, carefully and follow strict guidelines
    • Detail oriented
    • Other duties as assigned

    Education and/or Experience:

    • Education: High School or higher, excellent mathematics and problems solving skills preferred
    • 2-3 years hands-on experience with quality systems and checks
    • Microsoft (Word/Excel) skills
    • Math skills

    Benefits

    Competitive Salary/ Pay & Packages, Vacations, Insurance, 401K, Life Insurance, Disability (Long term/ Short term) and Continuous Training. Work where you are HAPPY! Tri-Pac, Inc. also recognizes the importance of continuing education and offers Education Assistance to our employees to encourage continued personal development and growth.

    www.tri-pac.us

    Thank you for your interest and consideration of a career with Tri-Pac, Inc.

    Tri-Pac, Inc. is an Equal Employment Opportunity / Affirmative Action Employer

    To Staffing & Recruitment Agencies: Our Company does not accept unsolicited CV's or applications from agencies. We are not responsible for any fees related to unsolicited CV's or applications and explicitly reserve its right to contact candidates presented in such unsolicited CV or application.

    COVID-19 considerations:
    All employees are mandated to wear masks while in any of the facilities. All employees are mandated to wear face shields, booties, hair nets and other PPE as required.

  • 6 Days Ago

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Quality Auditor
  • Modineer Company
  • Niles, MI FULL_TIME
  • Job Title: Quality Auditor Reports to: Department Supervisor at specific Business Unit FLSA Status: Non-exempt Schedule: Assigned manufacturing shift. Typically, (5) - 8hr shifts or (4) - 10hr shifts....
  • 1 Month Ago

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Contact center manager
  • Demo - Maximus
  • South Bend, IN FULL_TIME
  • CCRegionalManager Job Summary The selected candidate will be a key resource in the successful implementation and execution of a large government contract. This person will work closely with Operations...
  • 2 Days Ago

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Contact Center Floor Supervisor
  • Four Winds Casinos
  • New Buffalo, MI FULL_TIME
  • SUMMARY: Responsible for assisting in the operation of the casino’s Contact Center on an assisgned shift in accordance with established policies, procedures, budgets and specifications. Oversees the o...
  • 2 Days Ago

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Contact center supervisor
  • Four Winds Casinos
  • New Buffalo, MI FULL_TIME
  • SUMMARY : Responsible for assisting in the operation of the casino’s Contact Center on an assisgned shift in accordance with established policies, procedures, budgets and specifications. Oversees the ...
  • 2 Days Ago

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Director of Contact Center Operations
  • GT Independence
  • Mishawaka, IN FULL_TIME
  • Work for a company where you make a difference in people's lives every day!At GT, we know that our people are at the heart of our success. If you love your work, enjoy collaboration, and want to learn...
  • 3 Days Ago

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0 Contact Center Quality Assurance Auditor jobs found in Mishawaka, IN area

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Ultrasound Tech OutPatient Clin
  • Beacon Health System
  • Goshen, IN
  • PRN 2222 Rieth Blvd, Suite 101 Technical Day Reports to the Director/Coordinator. Performs diagnostic medical sonography...
  • 3/28/2024 12:00:00 AM

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2nd Shift: Quality Chemist Job
  • Kennametal
  • Goshen, IN
  • With over 80 years as an industrial technology leader, Kennametal Inc. delivers productivity to customers through materi...
  • 3/28/2024 12:00:00 AM

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Quality Control Weld Inspector-CWI Certified
  • Valmont Industries, Inc.
  • Elkhart, IN
  • 3403 Charlotte Ave Elkhart Indiana 46517-1150 Why Valmont We're Here to Move the World Forward. Valmont impacts millions...
  • 3/27/2024 12:00:00 AM

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Wound Nurse
  • Briarcliff Health and Rehabilitation
  • South Bend, IN
  • Briarcliff Health and Rehabilitation - Join the Briarcliff team today!!! We are looking for a dynamic RN to fill the rol...
  • 3/27/2024 12:00:00 AM

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Quality Manager
  • Lippert
  • Nappanee, IN
  • Overview: Who We Are: Lippert is a leading, global manufacturer and supplier of highly engineered products and customize...
  • 3/26/2024 12:00:00 AM

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Accounting Supervisor Manager
  • Aluminum Product Manufacturer, Fabricator and Finisher
  • Mishawaka, IN
  • Job Description Job Description The Accounting Supervisor is responsible for overseeing and assisting the accounts payab...
  • 3/26/2024 12:00:00 AM

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Service Technician - Overtime and Benefits!
  • PWI
  • Nappanee, IN
  • Job Description Job Description Job Description PWI is a leader in manufacturing that deals with parts, service, and the...
  • 3/26/2024 12:00:00 AM

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Manager, Quality
  • Dynamic Metals LLC
  • Elkhart, IN
  • Job Description Job Description OBJECTIVE/JOB PURPOSE: Develop, maintain, and support the quality management system and ...
  • 3/25/2024 12:00:00 AM

Mishawaka /ˌmɪʃəˈwɑːkə/ is a city on the St. Joseph River, in Penn Township, St. Joseph County, in the U.S. state of Indiana. The population was 48,252 as of the 2010 census. Its nickname is "the Princess City." Mishawaka is a principal city of the South Bend–Mishawaka, IN-MI, Metropolitan Statistical Area. According to the 2010 census, Mishawaka has a total area of 17.348 square miles (44.93 km2), of which 17 square miles (44.03 km2) (or 97.99%) is land and 0.348 square miles (0.90 km2) (or 2.01%) is water....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Quality Assurance Auditor jobs
$44,817 to $57,003
Mishawaka, Indiana area prices
were up 1.3% from a year ago