Contact Center Quality Assurance Auditor jobs in Monroe, LA

Position Summary: 

DG Foods is currently looking for a Food Safety Quality Assurance (FSQA) Clerk for its Bastrop facility.  This person supports the FSQA department with maintaining proper documentation of products and processes driving quality policies, procedures, and standards. This position reports to the FSQA Manager.

 Essential Job Functions:

 Job duties are as follows, but not limited to: 

• Performs various administrative and clerical tasks in support of the FSQA department and its functions.
• Communicates frequently to QA employees, production associates, Corporate, and government agencies.
• Assist with quality audits such as third-party audits, customer audits, and internal audits.
• Ensures compliance to the USDA Regulatory Requirements.
• Fulfills other duties or responsibilities as required by the FSQA Supervisor and/or FSQA Manager
• Ensures that quality technicians have the tools, equipment, and resources necessary to perform the job such as pens, markers, stop watches, rulers, calipers, hold tags, inspection tags, paperwork, specifications, picture/color charts where applicable, etc.
• Assists in the training and development of all QA technicians. Training may include how to retrieve product specifications from the computer, math skills, how to properly utilize rulers and calipers, how to write SSOP's (Sanitation Standard Operating Procedures), GMP's (General Manufacturing Practices), etc.
• May be assigned various other duties or projects as needed.
• Performs all other duties as assigned. 

Job Requirements:

• High School Diploma or GED required.
• Must be 18 years old.
• Solid understanding of HACCP and prerequisite programs such as SSOP, GMP, etc. is highly preferred.
• Must have the ability to learn and process information in a timely manner.
• Must have effective communication, organizational, and problem-solving skills,
• Must be able to work well in a team environment.
• Must be able to work in a cooler (sometimes as low as 28 degrees)
• Must have a working knowledge of the use of tablets (IPad, Kindle Fire, etc.) for paper free FSQA records keeping. 
• Familiar with Microsoft Office 365 applications (Word, Excel, PowerPoint, Teams, SharePoint, etc.) 

Physical Requirements:

• Ability to work in a cold and wet environment.
• Ability to work in an office environment.
• Ability to lift and maneuver up to 30 pounds.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. 

About DG Foods:

DG Foods is the south’s premier poultry custom processor and portioner with locations in Louisiana and Mississippi.  We are committed to being a service-oriented supplier of high-quality poultry products within a workplace that is safe, healthy, and injury-free. We are dedicated to safely meeting our customers’ needs and expectations as well as continually being at the forefront of product quality, processes, and customer service.

DG Foods is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.