Contact Center Quality Assurance Auditor jobs in New London, CT

Contact Center Quality Assurance Auditor monitors and measures the quality of inbound and/or outbound customer service calls. Prepares and presents audit reports for management to identify the issues and performance. Being a Contact Center Quality Assurance Auditor assists with feedback and training of individuals who have contact with customers. Typically requires a bachelor's degree. Additionally, Contact Center Quality Assurance Auditor typically reports to a manager. The Contact Center Quality Assurance Auditor gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Quality Assurance Auditor typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Quality assurance
  • Sheffield Pharmaceuticals
  • London, CT FULL_TIME
  • Sheffield Pharmaceuticals is an OTC, drug, and medical device manufacturing company regulated by the FDA. Our products include a variety of creams, ointments, nasal products and toothpastes to promote wellness and first aid relief for our customers.

    At Sheffield Pharmaceuticals our mission is to help improve the health and wellness of humankind. Every team member from manufacturing to quality programs to development and facility services are critical components to this effort.

    We believe our people are our greatest assets and are committed to providing our employees with an environment that supports personal and professional growth.

    We take pride in knowing our efforts are helping countless customers for years to come.

    We are currently seeking a detail oriented, integral, and driven Quality Assurance Administrator who will be responsible for overseeing and assuring compliance with various current good manufacturing practices (cGMP) activities.

    The administrator will collaborate with internal and cross departmental team members to ensure the highest of quality and compliance to product specifications, processes, and procedures.

    Responsibilities :

    • Performs reviews of batch records and associated data for product release and determines if records are within range of internal and cGMP regulations.
    • Independently investigates, trouble shoots, and rectifies issues as a result of QA analysis though deviation investigations using root cause analysis tools.
    • Provides QA oversight and performs real time, on-the-floor documentation review and inspections during manufacturing operations.
    • Collects data from multiple quality systems and composes data into metric reports.
    • Supports Company Quality Training Program
    • Regular and reliable attendance on a full time basis or in accordance with posted schedule
    • Embodies Sheffield's cultural values and aligns daily actions with department goals and company culture.

    Qualifications / Attributes :

    • Working knowledge of good documentation practices and cGMP Regulations 21 CFR Part 210, 211, and 820 strongly preferred.
    • Excellent attention to detail and communication skills required
    • Ability to prioritize tasks in a fast paced environment
    • Experience with Word, Excel, and PowerPoint

    Education :

    Minimum High School Diploma required.

    Sheffield Pharmaceuticals is an Equal Employment Opportunity employer. We provide equal opportunity to employees and applicants for employment without regard to race, creed, color, religion, sex, age, national origin, physical or mental disability, sexual orientation, marital or familial status, genetic information, protected veteran status, or other basis protected by law.

    Last updated : 2024-02-23

  • 1 Month Ago

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CONTACT CENTER-MEMBER SERVICE REPRESENTATIVE
  • Charter Oak Federal Credit Union
  • Waterford, CT FULL_TIME
  • CONTACT CENTER- MEMBER SERVICE REPRESENTATIVEBe a part of the Charter Oak Federal Credit Union Team!The Credit Union is hiring for a Contact Center Member Service Representatives. Contact Center Membe...
  • 23 Days Ago

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Quality assurance specialist
  • Naval Sea Systems Command
  • Groton, CT FULL_TIME
  • This position is that of the Quality Assurance Deputy Director and you will serve as a SUPERVISOR QUALITY ASSURANCE SPECIALIST (SHIPBUILDING) in the QUALITY ASSURANCE DEPARTMENT of SUPERVISOR OF SHIPB...
  • 24 Days Ago

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Quality Assurance Manager - HYBRID
  • Fortira Inc
  • Groton, CT CONTRACTOR
  • You will be a proactive partner with the external supply business lines, clinical product development teams, maximizing the contribution of Global Quality Operations with our external contract vendors...
  • Just Posted

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QUALITY ASSURANCE SPEC (SHIPBUILDING)
  • US Naval Sea Systems Command
  • Groton, CT FULL_TIME
  • Duties You will plan, develop, implement and maintain comprehensive process control programs of broad applicability designed to evaluate the adequacy and effectiveness of Contractor processes, includi...
  • 2 Days Ago

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Quality Assurance Manager
  • Integrated Resources, Inc
  • Groton, CT CONTRACTOR
  • Job Title: Quality Assurance ManagerJob Location: Groton, CT (Hybrid)Job Duration: 20 Months Pay range: $48.87/Hr. on W2Job Description:· You will be a proactive partner with the external supply busin...
  • 3 Days Ago

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0 Contact Center Quality Assurance Auditor jobs found in New London, CT area

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Quality Assurance Auditor
  • Thales Group
  • North Kingstown, RI
  • Location: North Kingstown, United States of America Thales people architect identity management and data protection solu...
  • 3/28/2024 12:00:00 AM

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Quality Assurance Auditor
  • Thales
  • North Kingstown, RI
  • Location: North Kingstown, United States of America Thales people architect identity management and data protection solu...
  • 3/28/2024 12:00:00 AM

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Quality Inspector
  • Express Employment Professionals - Meriden, CT
  • Meriden, CT
  • Job Description Job Description QUALITY INSPECTOR- Full-Time, 2nd Shift, Mon-Fri, 4:30pm-12:30am, $18-$30/hour Responsib...
  • 3/28/2024 12:00:00 AM

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Quality Control Inspector
  • Lincoln Search Consultants
  • Portland, CT
  • Position: Quality Inspector Shift: 2nd Our client is looking for a responsible Quality Inspector. This is a Direct place...
  • 3/26/2024 12:00:00 AM

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Quality Control Inspector
  • International Marine and Industrial Applicators
  • Groton, CT
  • Description JOB TITLE: Quality Control Inspector JOB CODE: Quality Control REPORTS TO: Quality Assurance Manager. Direct...
  • 3/26/2024 12:00:00 AM

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Quality Inspector
  • Polamer Precision, Inc.
  • New Britain, CT
  • Position: Quality Inspector Employee Type: Full-Time (1st Shift ) Quality Inspector will be responsible to ensure that a...
  • 3/25/2024 12:00:00 AM

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Quality Control Inspector
  • Proterial Cable America, Inc.
  • Hopkinton, RI
  • Position Summary The QC inspector is responsible for ensuring that all products meet quality standards. This includes in...
  • 3/24/2024 12:00:00 AM

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Quality Control Inspector
  • Acme Monaco Corporation
  • New Britain, CT
  • Job Description Job Description The Quality Control Inspector is responsible for making sure that products meet a set of...
  • 3/24/2024 12:00:00 AM

New London is a seaport city and a port of entry on the northeast coast of the United States, located at the mouth of the Thames River in New London County, Connecticut. It was one of the world's three busiest whaling ports for several decades beginning in the early 19th century, along with Nantucket and New Bedford, Massachusetts. The wealth that whaling brought into the city furnished the capital to fund much of the city's present architecture. The city subsequently became home to other shipping and manufacturing industries, but it has gradually lost most of its industrial heart. New London ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Quality Assurance Auditor jobs
$50,654 to $64,427
New London, Connecticut area prices
were up 1.7% from a year ago