Contact Center Quality Assurance Auditor monitors and measures the quality of inbound and/or outbound customer service calls. Prepares and presents audit reports for management to identify the issues and performance. Being a Contact Center Quality Assurance Auditor assists with feedback and training of individuals who have contact with customers. Typically requires a bachelor's degree. Additionally, Contact Center Quality Assurance Auditor typically reports to a manager. The Contact Center Quality Assurance Auditor gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Quality Assurance Auditor typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
Sheffield Pharmaceuticals is an OTC, drug, and medical device manufacturing company regulated by the FDA. Our products include a variety of creams, ointments, nasal products and toothpastes to promote wellness and first aid relief for our customers.
At Sheffield Pharmaceuticals our mission is to help improve the health and wellness of humankind. Every team member from manufacturing to quality programs to development and facility services are critical components to this effort.
We believe our people are our greatest assets and are committed to providing our employees with an environment that supports personal and professional growth.
We take pride in knowing our efforts are helping countless customers for years to come.
We are currently seeking a detail oriented, integral, and driven Quality Assurance Administrator who will be responsible for overseeing and assuring compliance with various current good manufacturing practices (cGMP) activities.
The administrator will collaborate with internal and cross departmental team members to ensure the highest of quality and compliance to product specifications, processes, and procedures.
Responsibilities :
Qualifications / Attributes :
Education :
Minimum High School Diploma required.
Sheffield Pharmaceuticals is an Equal Employment Opportunity employer. We provide equal opportunity to employees and applicants for employment without regard to race, creed, color, religion, sex, age, national origin, physical or mental disability, sexual orientation, marital or familial status, genetic information, protected veteran status, or other basis protected by law.
Last updated : 2024-02-23
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