Contact Center Quality Manager jobs in Juneau, AK

Contact Center Quality Manager oversees contact center quality assurance programs. Establishes standards governing customer interactions and implements monitoring programs. Being a Contact Center Quality Manager designs training programs or process enhancements that correct quality issues. Typically requires a bachelor's degree. Additionally, Contact Center Quality Manager typically reports to a head of a unit/department. The Contact Center Quality Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Contact Center Quality Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)

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RN - Labor and Delivery
  • Quality Clinicians
  • Sitka, AK FULL_TIME
  • RN - Labor and Delivery

    We're looking for RNs for an immediate travel nurse opening. The right RN should have 2 years or more of recent experience.

    As a Travel Nurse, you should be prepared to perform the following tasks:

    • Provide basic bedside care.
    • Monitor and adjust specialized equipment used on patients.
    • Initiate corrective action whenever information from monitoring equipment shows adverse symptomatology!
    • Able to stand and walk for long periods of time, as well as bend, lean and stoop without difficulty.
    • Able to easily lift 20 pounds. Moving or lifting of patients may require lifting of up to 50 pounds at times.

    This is a high acuity, fast-paced unit that requires teamwork and strong communication skills. First Time Travelers Accepted. Travelers will be expected to float.

    Pay Package

    • Paid Weekly
    • Weekly Gross $ 3,526.00
    • Hourly Rate $ 27.75/hr
    • OT Rate $ 41.63/hr
    • Weekly Stipend $ 2527.00
    • Blended rate $ 97.94/hr
    • 13 Week contract
    • 36 hrs/week, 3x12 Nights (12 hrs)

    Benefits Offered

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • 401k
    • PPE Provided
    • Holiday Pay
    • Referral Bonuses
    • Direct Deposit
    • Weekly Pay

    Shifts Offered

    • Full Time
    • 8 Hour Shifts
    • 10 Hour Shifts
    • 12 Hour Shifts
    • PRN

     

    We are travelers building the kind of agency we always wanted, while we still work assignments.

    Our clinicians are just as important to us as our customers.

    We only hire clinicians we'd be glad to work with on the same unit (and we might be haha!). If approved, you will get your own relationship manager dedicated to helping you with everything before, during, and after each assignment for your entire time with us. We are transparent so ask us anything you want to know and if we know we will be happy to share everything we know with you.

    Please come help us build a better kind of agency!
     

    Job Description:

     

    Position: OB/Labor Delivery Nurse

     

    Job ID: m252810

     

    Job Type: Full-time

     

    Shift: 3x12 Nights (19:00:00-07:00:00)

     

    Job Summary:

    We are seeking a dedicated OB/Labor Delivery Nurse to join our team at a Critical Access Hospital. As a crucial part of our healthcare services, you will provide exceptional care to our patients during the ante partum, post partum, laboring stages, newborn baby care, and post-surgical C-section patients. This position requires a high level of professionalism, independence, and the ability to adapt to various patient conditions.

     

    Position Duties:

    - Perform nursing care procedures with expertise and consideration for specific patient conditions and treatments.

    - Follow physician's orders, standards of care, nursing policies and procedures manuals, and hospital policies.

    - Provide support and care to individuals of all ages and their families.

    - Work after hours, holidays, and weekends as required.

    - Respond to emergencies, including trauma and fetal distress C-sections, by providing total peri-operative nursing care.

    - Make sound nursing judgments in emergency situations and consult with appropriate managers/supervisors when needed.

     

    Essential Duties/Responsibilities:

    1. Promote the SEARHC Seven Standards of Excellence and implement safe, therapeutic, and efficient patient care.

    2. Plan, coordinate, and complete patient care on the C-section post-surgical and obstetrics unit.

    3. Conduct nursing assessments, document findings, and identify patient needs.

    4. Impart educational knowledge to patients, families, staff, and the community.

    5. Communicate effectively with the healthcare team, provide feedback, and assist in orientation activities.

    6. Develop and contribute to nursing care plans based on patient problems and goals.

    7. Perform other assigned duties as required.

     

    Position Qualifications:

    - Education: Valid, current, full and unrestricted RN license in the State of Alaska.

    - Experience: Labor Delivery RN experience.

    - Certifications: BLS (must obtain ACLS, ACLS, PALS, and NRP within 6 months of hire date).

    - Knowledge, Skills, Abilities: Proficiency in nursing care principles, practices, and procedures. Ability to apply scientific principles in operating medical equipment. Excellent communication and interpersonal skills.

     

    Additional Information:

    - Must be flexible to facility needs and assist with patient care during low census on the unit.

    - Must be willing to float to the Medical Surgical Floor and ED if needed.

    - All travelers are required to show proof of completed COVID vaccinations. Exemptions will not be accepted.

     

    For inquiries, please contact:

    QC Job ID: m252810

  • 4 Days Ago

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RN Labor and Delivery Sitka, AK
  • Quality Clinicians
  • Sitka, AK FULL_TIME
  • We are travelers building the kind of agency we always wanted, while we still work assignments. Pay Package: Weekly Pay Range: $2526-$3526/week Multiple shift openings Job Description/Responsibilities...
  • 6 Days Ago

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RN - ED - Emergency Department
  • Quality Clinicians
  • Sitka, AK FULL_TIME
  • RN - ED - Emergency Department We're looking for RNs for an immediate travel nurse opening. The right RN should have 2 years or more of recent experience. As a Travel Nurse, you should be prepared to ...
  • 22 Days Ago

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Petersburg Medical Center - Application
  • Petersburg Medical Center
  • Petersburg, AK FULL_TIME
  • Position Description Petersburg Medical Center’s mission is excellence in healthcare services and promotion of wellness in our community. Our organization promotes certain guiding values that direct o...
  • 12 Days Ago

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Quality Control
  • Alaska General Seafoods
  • Ketchikan, AK FULL_TIME
  • JOB TITLE: Quality Control – Alaska General Seafoods LOCATION: Ketchikan, AK GENERAL DESCRIPTION: The QC Lead assists in the oversight of all aspects of the quality control program at a seafood proces...
  • 2 Days Ago

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Director of Quality Improvement
  • JAMHI Health & Wellness, Inc.
  • Juneau, AK FULL_TIME
  • Description: Under the supervision of the COO the Director of Quality Improvement is focused on primary care and behavioral health service quality. The ideal candidate is an accessible and visible lea...
  • 23 Days Ago

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0 Contact Center Quality Manager jobs found in Juneau, AK area

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Lead Patient Access Representative
  • Southeast Alaska Regional Health Consortium
  • Juneau, AK
  • Pay Range:$25.00 - $31.13 SEARHC is a non-profit health consortium which serves the health interests of the residents of...
  • 4/20/2024 12:00:00 AM

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Public Notice for Alaska Flight Service Station Air Traffic Control Specialist (Aviation Development Program for PWTD)
  • US Department of Transportation
  • Juneau, AK
  • Summary Air Traffic Control Specialist Trainee for Flight Service Stations in the State of Alaska. The State of Alaska h...
  • 4/20/2024 12:00:00 AM

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Aircraft Maintenance Tech (Rover) - Alaska
  • Guardian Flight
  • Juneau, AK
  • Job Description: FW Aircraft Maintenance Technician (Rover) - Alaska NEW INCREASED WAGES!! Incentives $47.12-$59.97/HR $...
  • 4/20/2024 12:00:00 AM

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PATIENT ACCESS REPRESENTATIVE - Rehabilitation Center
  • Southeast Alaska Regional Health Consortium
  • Juneau, AK
  • Pay Range:$25.00 - $29.35 SEARHC is a non-profit health consortium which serves the health interests of the residents of...
  • 4/19/2024 12:00:00 AM

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HBS Banking and Business Blueprint Customer Care Professional (Overnight)
  • American Express
  • Juneau, AK
  • Description You Lead the Way. We've Got Your Back. With the right backing, people and businesses have the power to progr...
  • 4/19/2024 12:00:00 AM

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City Cashier
  • City & Borough of Juneau, AK
  • Juneau, AK
  • Salary: $21.65 Hourly Location : Juneau Job Type: Full-Time Job Number: 202400336 Department: Finance Opening Date: 04/0...
  • 4/19/2024 12:00:00 AM

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Director, Americas Service Providers
  • Nutanix
  • Juneau, AK
  • Hungry, Humble, Honest, with Heart. The Opportunity Nutanix is looking for a passionate, entrepreneurial Sales Leader to...
  • 4/18/2024 12:00:00 AM

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Eaglecrest Snowsports School Administrative Coordinator
  • City & Borough of Juneau, AK
  • Juneau, AK
  • Salary: $16.41 - $17.67 Hourly Location : Juneau Job Type: Eaglecrest Limited Job Number: 202300209 Department: Eaglecre...
  • 4/18/2024 12:00:00 AM

According to the United States Census Bureau, the borough has an area of 3,255 square miles (8,430 km2), making it the third-largest municipality in the United States by area (the largest is Yakutat City and Borough, Alaska).[dubious – discuss] 2,716.7 square miles (7,036 km2) of it is land and 538.3 square miles (1,394 km2) of it (16.54%) is water. Central (downtown) Juneau is at 58°18′07″N 134°25′11″W / 58.30194°N 134.41972°W / 58.30194; -134.41972. The City and Borough of Juneau includes Douglas Island, a tidal island to the west of mainland Juneau. Douglas Island can be reached via the...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Quality Manager jobs
$80,780 to $121,658
Juneau, Alaska area prices
were up 2.8% from a year ago

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