Contact Center Quality Manager jobs in Nebraska

Contact Center Quality Manager oversees contact center quality assurance programs. Establishes standards governing customer interactions and implements monitoring programs. Being a Contact Center Quality Manager designs training programs or process enhancements that correct quality issues. Typically requires a bachelor's degree. Additionally, Contact Center Quality Manager typically reports to a head of a unit/department. The Contact Center Quality Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Contact Center Quality Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2020 Salary.com)

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Center Director (Child Care)
  • Bright Horizons Family Solutions
  • Lincoln, NE
  • Strong supporter of quality education with excellent financial and people management skills ... Contact us at bhrecruit@brighthorizons.com or 855-877-6866 Bright Horizons is dedicated to creating ...
  • 13 hours ago

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Account Manager _ - _ Sales Representatives
  • Software Sales Marketing Inc
  • Omaha, NE
  • Prospect and contact potential customers * Reach agreed upon sales targets by the deadline * Must ... quality software products has paralleled this national trend.
  • yesterday

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Sales Manager (JDF128)
  • Family First Life
  • Lincoln, NE
  • High Quality & Abundant Leads: Incoming leads provided weekly from opt-in individuals * We are ... center agent, customer service director, customer service sales, field sales representative ...
  • 2 days ago

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Sales Manager (EPF114)
  • Family First Life
  • Omaha, NE
  • High Quality & Abundant Leads: Incoming leads provided weekly from opt-in individuals * We are ... center agent, customer service director, customer service sales, field sales representative ...
  • 2 days ago

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SalesForce Lead Developer
  • Aria Consulting Services LLC
  • Omaha, NE
  • ... and contact information to nirmal(at)ariallc.com mailto Role ndash SalesForce Lead Developer ... Background in call center optimization, CPQ, Project Management is a plus 8-10 years of ...
  • 3 days ago

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Operations Manager
  • Cherokee Building Materials
  • Papillion, NE
  • ... distribution center business activities including, but not limited to planning, budgeting ... quality, and job knowledge * Collaborate across departments to drive optimal productivity; foster ...
  • 4 days ago

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Phlebotomist II- Omaha, NE req51605
  • Quest Diagnostics
  • Omaha, NE
  • The PSR II draws quality blood samples from patients and prepares those specimens for lab testing ... The PSR II has direct contact with patients and creates an atmosphere of trust and confidence while ...
  • 4 days ago

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Project Manager (Site Development/Excavation)
  • GPAC
  • Omaha, NE
  • Excellent Benefit Package, Performance Bonus, and vehicle Please contact Noah Manning directly at ... GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality ...
  • 6 days ago

The state is bordered by South Dakota to the north; Iowa to the east and Missouri to the southeast, across the Missouri River; Kansas to the south; Colorado to the southwest; and Wyoming to the west. The state has 93 counties and is split between two time zones, with the state's eastern half observing Central Time and the western half observing Mountain Time. Three rivers cross the state from west to east. The Platte River, formed by the confluence of the North Platte and the South Platte, runs through the state's central portion, the Niobrara River flows through the northern part, and the Rep...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Quality Manager jobs
$60,880 to $91,748

Contact Center Quality Manager in West Palm Beach, FL
Participate in multidisciplinary quality and service improvement teams as appropriate.
February 25, 2020
Participate in multi-disciplinary quality and service improvement initiatives as appropriate.
February 16, 2020
Respond to supervisor/coach inquiries, questions, and escalation issues.
December 23, 2019