Contact Center Quality Manager jobs in Nebraska

Contact Center Quality Manager oversees contact center quality assurance programs. Establishes standards governing customer interactions and implements monitoring programs. Being a Contact Center Quality Manager designs training programs or process enhancements that correct quality issues. Typically requires a bachelor's degree. Additionally, Contact Center Quality Manager typically reports to a head of a unit/department. The Contact Center Quality Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Contact Center Quality Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2020 Salary.com)

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Critical Facilities Project Manager
  • Cowles Search
  • Omaha, NE
  • Project Manager: · Overall Project Manager · Point of Contact for Turner and other onsite ... quality (BMS) · Point of Contact in field for Installation/Wiring Sub-Contractor (BMS) Company ...
  • 9 hours ago

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STORE MANAGER CANDIDATE in VALENTINE, NE
  • Dollar General
  • Valentine, NE
  • In addition to high-quality private brands, Dollar General sells products from America's most ... Acts as a liaison between the Store Support Center and store employees. * Fosters cooperation and ...
  • 20 hours ago

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Manager Coding & Clinical Doc
  • CareerLink
  • Omaha, NE
  • Biological agents (primary air born and blood born viruses) (Jobs with Patient contact) (BBF ... Creates and maintains policy and procedures to support high level of coding quality and compliance ...
  • 20 hours ago

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Welding Assistant - 1st Shift
  • Lincoln Industries
  • Lincoln, NE
  • Operate various production equipment including; 5" stack pin stamper, center less grinder, and ... Their wide range of expertise and success in customer relations, quality, supply chain management ...
  • 3 days ago

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Director of Education and Orientation Coordinator
  • Lexington Regional Health Center
  • Lexington, NE
  • Lexington Regional Health Center Title: Registered Nurse Education and Orientation Coordinator ... and quality management initiatives, etc. * Collaborates with Chief Nursing Officer and other ...
  • 5 days ago

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Oncology and Infusion Center RN
  • CHI Health St. Francis
  • Grand Island, NE
  • Responsibilities As a Registered Nurse, you will be responsible for delivering the highest quality ... If you need a reasonable accommodation for any part of the employment process, please contact us by ...
  • 6 days ago

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Customer Verification Representative (Call Center)
  • Globe Life
  • Omaha, NE
  • ... management regarding actions taken within the Quality Assurance database * Transfer calls to ... High school diploma or equivalent * 1+ years of experience in a call center or customer service ...
  • 6 days ago

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Family Case Manager - Bilingual
  • Boys Town
  • Omaha, NE
  • Maintains appropriate level of direct contact with families per program requirements, and remains ... Educates families on the needs of good physical health, quality medical attention and preventive ...
  • 6 days ago

The state is bordered by South Dakota to the north; Iowa to the east and Missouri to the southeast, across the Missouri River; Kansas to the south; Colorado to the southwest; and Wyoming to the west. The state has 93 counties and is split between two time zones, with the state's eastern half observing Central Time and the western half observing Mountain Time. Three rivers cross the state from west to east. The Platte River, formed by the confluence of the North Platte and the South Platte, runs through the state's central portion, the Niobrara River flows through the northern part, and the Rep...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Quality Manager jobs
$60,880 to $91,748

Contact Center Quality Manager in West Palm Beach, FL
Participate in multidisciplinary quality and service improvement teams as appropriate.
February 25, 2020
Participate in multi-disciplinary quality and service improvement initiatives as appropriate.
February 16, 2020
Respond to supervisor/coach inquiries, questions, and escalation issues.
December 23, 2019