Contact Center Representative - Inbound answers incoming customer calls inquiring about products with a focus on selling products or services. Performs call logging and routine tasks to fulfill caller requests. Being a Contact Center Representative - Inbound answers inquiries regarding the company products, services, delivery, installation, or billing following scripts or standard responses. Enters orders and assists the customer with the purchase by suggesting appropriate products. Additionally, Contact Center Representative - Inbound may redirect calls to other teams depending on the nature of the inquiry. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative - Inbound works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
We Foster an Atmosphere of Mutual Respect and Open Communication at All Levels
That’s why life here is a little different than other work environments.
Not only do we provide superior customer care, we have fun while we do it! We operate as a single team to lift each other up, thriving and encouraging one another to succeed. Time and time again, our employees say their coworkers feel like family and that they are celebrated at every level with a career path for advancement.
Job Types: Full-time, Part-time, Temporary
Expected hours: 10 – 40 per week
Benefits:
Schedule:
Ability to Relocate:
Work Location: In person
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0 Contact Center Representative - Inbound jobs found in Cedar Falls, IA area