Contact Center Representative - Inbound jobs in Cleveland, OH

Contact Center Representative - Inbound answers routine call inquiries regarding the company product and service information by following standard scripts and procedures. Researches and resolves complaints to ensure customer retention and satisfaction. Being a Contact Center Representative - Inbound tracks the questions and answers in the contact center system as well as updates or checks the order status. Typically requires a high school diploma or its equivalent. Additionally, Contact Center Representative - Inbound typically reports to a supervisor or manager. The Contact Center Representative - Inbound possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2020 Salary.com)

Filters

Clear All

Filter Jobs By Location

23 Contact Center Representative - Inbound jobs found in Cleveland, OH area

C
Customer Service Representative
  • Collabera
  • Cleveland, OH
  • Handle high volume of external inbound customer and sales agent inquiries. * Communicates product ... Minimum 2 years of customer service and/or call center experience required. * Accountable, ethical ...
  • 3 days ago

C
Customer Service Representative
  • Catalyst Career Group
  • Cleveland, OH
  • Strong phone contact handling skills and active listening * Familiar with CRM systems and practices ... Center, CNA, Data Analytics, Developer, Direct Care Provider, Driver, Education, Engineer ...
  • 3 days ago

A
Customer Service ($17.00/hr and up, 40 hours/week, permanent)
  • AmeriGas Propane
  • Westlake, OH
  • Key Characteristics: * Strong phone presence and interpersonal skills in making inbound and ... Ability to work independently and within contact center teams * Good problem-solving skills and ...
  • 3 days ago

C
Local Contract Specialist
  • CGI Group, Inc.
  • Cleveland, OH
  • Establish and maintain good relations with owners, residents and their representatives ... As digital transformation continues to accelerate, CGI is at the center of this change--supporting ...
  • 3 days ago

C
Customer Service
  • Collabera
  • Cleveland, OH
  • Coaching and feedback is provided to help you gain the necessary skills to be successful. csr,call center,customer service representative,customer care,inbound,outbound,calls Company Description Not ...
  • 4 days ago

E
Inbound Call Center Representative
  • EverStaff
  • Fairlawn, OH
  • Everstaff is seeking Customer Service/Call Center Representatives for a company in Fairlawn, OH! Responsibilities: * Inbound customer service calls assisting with account info * Achieve Performance ...
  • 4 days ago

P
Customer Service Representative
  • Proctor Financial, Inc.
  • Solon, OH
  • We are seeking talented customer service/call center individuals who desire a career with upward ... The Customer Service Representative is responsible for handling inbound and outbound customer ...
  • 6 days ago

M
Safety Supervisor
  • Maxim Healthcare
  • Cleveland, OH
  • Serve as designated safety representative of assigned fulfillment center (FC), coordinating and ... For further information and/or to apply to this opportunity, please contact a Recruiter at [Click ...
  • 6 days ago

Cleveland (/ˈkliːvlənd/ KLEEV-lənd) is a major city in the U.S. state of Ohio, and the county seat of Cuyahoga County. The city proper has a population of 385,525, making it the 51st-largest city in the United States, and the second-largest city in Ohio. Greater Cleveland is ranked as the 32nd-largest metropolitan area in the U.S., with 2,055,612 people in 2016. The city anchors the Cleveland–Akron–Canton Combined Statistical Area, which had a population of 3,515,646 in 2010 and is ranked 15th in the United States. The city is located on the southern shore of Lake Erie, approximately 60 miles ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Representative - Inbound jobs
$28,998 to $37,524
Cleveland, Ohio area prices
were up 1.6% from a year ago

Contact Center Representative - Inbound in Charlotte, NC
Assist customers with finding a lender to evaluate their financing needs.
December 12, 2019
Demonstrate integrity, be tactful, utilize positive language.
December 16, 2019
Interact with customers via inbound calls, chat, text, and/or email.
December 20, 2019