Contact Center Representative - Inbound jobs in Elyria, OH

Contact Center Representative - Inbound answers incoming customer calls inquiring about products with a focus on selling products or services. Performs call logging and routine tasks to fulfill caller requests. Being a Contact Center Representative - Inbound answers inquiries regarding the company products, services, delivery, installation, or billing following scripts or standard responses. Enters orders and assists the customer with the purchase by suggesting appropriate products. Additionally, Contact Center Representative - Inbound may redirect calls to other teams depending on the nature of the inquiry. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative - Inbound works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Outbound Call Center Representative
  • Impact Solutions Inc
  • Brunswick, OH FULL_TIME
  • We have been engaged to find an Outbound Call Center Representative with a passion for making cold calls and a hunting mindset for net new sales. You will proactively carry out the sales process to various customers and sell products and services to businesses located within a specific geographic territory.

    Outbound Call Center Representative overview:

    • Drive revenue value-added revenue within an assigned territory utilizing phone and email campaigns
    • Effectively communicate and promote the value proposition focused on our turnkey storage solutions to help increase sales for the business
    • Collaborate with branch and sales management to increase overall market share in a designated territory through creating and executing a strong territory plan
    • Proactively engages new and existing customers to help build strong customer relationships through prospecting within a designated territory, in-person client meetings, and occasional onsite visits
    • Optimize/Negotiate rates and grow revenue by leveraging the full product line of best-in-class products and services
    • Responsible for all facets of customer account management aiming to increase yearly revenue for each new and existing customer in a designated territory
    • Understand all Essentials Service offerings and any future offerings in order to proactively sell the offerings to customers
    • Effectively follow weekly/monthly/annual KPI goals and objectives
    • Utilize Salesforce CRM system to track performance and manage customers

    Legally authorized to work in the US, not able to sponsor at this time.

    Outbound Call Center Representative qualifications include:

    • 1 years of outbound sales, cold calling and emailing
    • AS or BS degree is preferred but not required
    • Certifications in selling and sales management is ideal
    • A consultative, solution selling approach and experience
    • Experience and success in a highly goal-oriented setting
    • Ability to thrive in a highly dynamic, entrepreneurial, time-sensitive, collaborative environment
    • A positive can-do, will-do attitude with a winning mindset
    • Ability to thrive in a high-volume, transactional ecosystem
    • Experience selling to regional businesses
    • Ideal if experienced with Salesforce CRM tools, social media marketing and networking

    Industry: Business Development, Sales, Cold Calling, Call Center, Brunswick, Ohio

    Job Code: j-1849

  • 29 Days Ago

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Contact Supervisor
  • basf-se
  • Elyria, OH FULL_TIME
  • Now Hiring Contact Supervisor! The world needs creative solutions. We need YOU! BASF’s Elyria, Ohio Catalyst site is seeking a professional like you to provide production supervision to a team of oper...
  • 1 Month Ago

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Sales representative
  • T-mobile By Mobile Center Inc
  • Brunswick, OH FULL_TIME
  • Up to $20 per hour (Including base, commission and bonuses) Guaranteed commission for your first 2 months for all new hires Benefits : Rockstar Rewards Program (Annual all expense trip for top perform...
  • 21 Days Ago

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T-Mobile Sales Representative
  • T-mobile By Mobile Center Inc
  • Elyria, OH FULL_TIME
  • Up to $20 per hour (Including base, commission and bonuses) Guaranteed commission for your first 2 months for all new hires Benefits: Rockstar Rewards Program (Annual all expense trip for top performe...
  • 6 Days Ago

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T-Mobile Sales Representative
  • T-mobile By Mobile Center Inc
  • Brunswick, OH FULL_TIME
  • Up to $20 per hour (Including base, commission and bonuses) Guaranteed commission for your first 2 months for all new hires Benefits: Rockstar Rewards Program (Annual all expense trip for top performe...
  • 2 Months Ago

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Inside Sales Representative for Steel Service Center - Base 50k-65k +Commission - Mansfield, OH
  • Benjamin Steel Company
  • Mansfield, OH FULL_TIME
  • LOCATION: Benjamin Steel Co. , Mansfield, OH JOB TITLE: Inside Sales Representative SUPERVISED BY: Inside Sales Manager/Director of Branch Operations POSITION SUMMARY: Sells full product line to all t...
  • 29 Days Ago

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0 Contact Center Representative - Inbound jobs found in Elyria, OH area

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Client Service Administrator
  • W.A. Smith Financial Group
  • Sheffield, OH
  • Client Service Administrator Are you looking for an opportunity to utilize superior client service skills and work one-o...
  • 4/23/2024 12:00:00 AM

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Specialist, Brokerage Service Rep - (Omaha/Dallas/Phoenix/Richfield, OH)
  • Charles Schwab
  • North Ridgeville, OH
  • Position Type: Regular Your opportunity Personal Choice Investment Services (PCIS) Participant Services works directly w...
  • 4/22/2024 12:00:00 AM

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Specialist, Brokerage Service Rep - (Omaha/Dallas/Phoenix/Richfield, OH)
  • Charles Schwab
  • Lakewood, OH
  • Position Type: Regular Your opportunity Personal Choice Investment Services (PCIS) Participant Services works directly w...
  • 4/22/2024 12:00:00 AM

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Quality Case Processing Specialist
  • Syneos Health Careers
  • Cleveland, OH
  • Description Youre a proactive problem-solver and have the ability to make customers feel like your friend. In this role,...
  • 4/21/2024 12:00:00 AM

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Customer Service Specialist / Dispatcher
  • Service Experts
  • Elyria, OH
  • Geisel Heating, Air Conditioning & Plumbing 633 Broad St, Elyria, OH 44035 Why You Should Join the Service Experts Team?...
  • 4/20/2024 12:00:00 AM

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Client Service Administrator
  • W.a. Smith Financial Group
  • Lorain, OH
  • Client Service Administrator Are you looking for an opportunity to utilize superior client service skills and work one-o...
  • 4/20/2024 12:00:00 AM

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FT Customer Service Representative - Work From Home>
  • ARIVE
  • North Olmsted, OH
  • [Call Center / Remote] Anywhere in U.S. / Up to $50K per year / Medical, Dental and Vision / 401k match / PTO - As a Cus...
  • 4/20/2024 12:00:00 AM

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Commercial Collections Specialist
  • Joseph ,Mann & Creed
  • Brook Park, OH
  • Job Description Job Description Joseph, Mann & Creed is a fully licensed Collection Agency with a call center located in...
  • 4/20/2024 12:00:00 AM

Elyria (/əˈlɪəriə/ ə-LEER-ee-ə) is a city in the Greater Cleveland metropolitan statistical area and the county seat of Lorain County, Ohio, United States, located at the forks of the Black River in Northeast Ohio 23 miles southwest of Cleveland. As of the 2010 census, the city had a population of 54,533. The city is home to Lorain County Community College. Elyria, part of the Cleveland–Elyria–Mentor metropolitan area, is located at 41°22′24″N 82°6′6″W / 41.37333°N 82.10167°W / 41.37333; -82.10167 (41.373396, -82.101692). Elyria's primary zip code is 44035 with post office boxes being assi...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Representative - Inbound jobs
$32,227 to $42,344
Elyria, Ohio area prices
were up 1.3% from a year ago