Contact Center Representative - Inbound jobs in Kingsport, TN

Contact Center Representative - Inbound answers incoming customer calls inquiring about products with a focus on selling products or services. Performs call logging and routine tasks to fulfill caller requests. Being a Contact Center Representative - Inbound answers inquiries regarding the company products, services, delivery, installation, or billing following scripts or standard responses. Enters orders and assists the customer with the purchase by suggesting appropriate products. Additionally, Contact Center Representative - Inbound may redirect calls to other teams depending on the nature of the inquiry. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative - Inbound works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Inbound Customer Engagement Representative
  • Foundever
  • Vest, KY FULL_TIME
  • Sykes and Sitel are now Foundever™ At Foundever, we deliver leading CX solutions to global industry clients, including customer service, technical support and warranty options. All our calls are inbound calls only - no cold calling. We invest in our people by providing paid training along with growth and development opportunities, for example 84% of our managers are internal promotions. Responsibilities: Handle inbound service calls Drive customer satisfaction through voice, chat, and/or email communications Navigate through multiple systems and tools Ongoing training and skill development Qualifications: THIS IS AN ON-SITE POSITION AND YOU MUST LIVE WITHIN 50 MILES OF 101 SYKES BLVD, CHAVIES, KY 41272 Strong communication skills, including the ability to navigate between screens while assisting customers Problem-solver with a can-do attitude Eager to advance your career with a reliable company Enjoy working independently and with a team Must be 18 years of age High school diploma (or GED equivalent) Must pass a background check A fantastic opportunity: The primary function of the role is to be the first point of contact for clients and deliver professional and high-quality customer service. This could include dealing with customers, clients, or third-party contacts and complaints. You will be empowered to take initiative, as well as follow established procedures, processes and systems to provide a resolution for the customer. You’ll Enjoy: An award-winning culture built on 35 years of industry-leading experience and a commitment to improving the employee experience. Enjoy working on site! You will thrive using your compassion skills to help customers, while our paid training and benefits help you prioritize your financial, physical and mental well-being to give you a sense of purpose in your role. About Foundever™ Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for 750 of the world’s leading brands, from Fortune 500 companies to local startups. We know every action taken, no matter how small, has a significant impact. Our employees savor the small moments and celebrate the big wins with our clients and with each other. Supporting 9 million customer conversations every day in 60 languages across 45 countries, Foundever combines innovative thinking and digital solutions – including self-service, artificial intelligence (AI), and data-driven analytics – with the expertise and empathy of our employees to Create Connection. Value Conversation. Get to know us at www.foundever.com and connect with us on Facebook, LinkedIn and Twitter. EEO Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.

    About the Company:
    Foundever



  • 19 Days Ago

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Inbound Customer Engagement Representative
  • Foundever
  • Shelby, KY FULL_TIME
  • Sykes and Sitel are now Foundever™ At Foundever, we deliver leading CX solutions to global industry clients, including customer service, technical support and warranty options. All our calls are inbou...
  • 19 Days Ago

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Inbound Customer Support Representative
  • Foundever
  • Jeff, KY FULL_TIME
  • Sykes and Sitel are now Foundever™ At Foundever, we deliver leading CX solutions to global industry clients, including customer service, technical support and warranty options. All our calls are inbou...
  • 19 Days Ago

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Inbound Customer Experience Representative
  • Foundever
  • Eolia, KY FULL_TIME
  • Sykes and Sitel are now Foundever™ At Foundever, we deliver leading CX solutions to global industry clients, including customer service, technical support and warranty options. All our calls are inbou...
  • 19 Days Ago

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Inbound Customer Experience Representative
  • Foundever
  • Partridge, KY FULL_TIME
  • Sykes and Sitel are now Foundever™ At Foundever, we deliver leading CX solutions to global industry clients, including customer service, technical support and warranty options. All our calls are inbou...
  • 19 Days Ago

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Inbound Customer Support Representative
  • Foundever
  • Cromona, KY FULL_TIME
  • Sykes and Sitel are now Foundever™ At Foundever, we deliver leading CX solutions to global industry clients, including customer service, technical support and warranty options. All our calls are inbou...
  • 19 Days Ago

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0 Contact Center Representative - Inbound jobs found in Kingsport, TN area

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Customer Experience Specialist In Office or Remote
  • Point Broadband, LLC
  • Bristol, VA
  • >> Customer Experience Specialist In Office or Remote Customer Experience Specialist In Office or Remote Summary Title:C...
  • 3/28/2024 12:00:00 AM

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Preauthorization Clinical Specialist LPN CMA RMA
  • Holston Medical Group
  • Kingsport, TN
  • Our Mission To provide quality medical care that exceeds patient expectations and builds lasting relationships. Core Val...
  • 3/28/2024 12:00:00 AM

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Branch Sales Associate
  • Watsco, Inc.
  • Kingsport, TN
  • Job Description CE MidSouth currently has an exciting Branch Sales Associate opportunity at our Kingsport, TN location. ...
  • 3/27/2024 12:00:00 AM

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Customer Experience Specialist - Work at Home
  • Point Broadband, LLC
  • Bristol, VA
  • >> Customer Experience Specialist - Work at Home Customer Experience Specialist - Work at Home Summary Title:Customer Ex...
  • 3/26/2024 12:00:00 AM

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Customer Service Specialist
  • Adapt Health LLC
  • Kingsport, TN
  • AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services...
  • 3/25/2024 12:00:00 AM

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Customer Service Advisor Mental Health Team Bristol
  • Thornbury Nursing
  • Bristol, TN
  • **Customer Service Advisor Mental Health Team Bristol** **Job title:** Customer Service Advisor Night Shifts **Location:...
  • 3/25/2024 12:00:00 AM

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Travel Nurse RN - CVOR - $2,283 per week
  • Adventist Health
  • Kingsport, TN
  • Fusion Medical Staffing-Nursing is seeking a travel nurse RN CVOR for a travel nursing job in Kingsport, Tennessee. Job ...
  • 3/25/2024 12:00:00 AM

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LPN/CMA/RMA Orthopedic Office Nurse
  • Holston Medical Group
  • Kingsport, TN
  • General Summary: The Office Nurse is responsible for providing quality, compassionate patient care in the clinic setting...
  • 3/24/2024 12:00:00 AM

Kingsport is located in western Sullivan County at 36°32′N 82°33′W / 36.533°N 82.550°W / 36.533; -82.550 (36.5369, −82.5421), at the intersection of U.S. Routes 11W and 23. Kingsport is the northwest terminus of Interstate 26. US 11W leads east 22 miles (35 km) to Bristol and southwest 28 miles (45 km) to Rogersville, while US 23 leads north 38 miles (61 km) to Big Stone Gap, Virginia. I-26 and US 23 lead south 8 miles (13 km) to Interstate 81 and 83 miles (134 km) to Asheville, North Carolina. The city is bordered to the west by the town of Mount Carmel, to the southeast by unincorporated ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Representative - Inbound jobs
$28,963 to $38,054
Kingsport, Tennessee area prices
were up 1.3% from a year ago