Contact Center Representative - Inbound jobs in Louisiana

Contact Center Representative - Inbound answers incoming customer calls inquiring about products with a focus on selling products or services. Performs call logging and routine tasks to fulfill caller requests. Being a Contact Center Representative - Inbound answers inquiries regarding the company products, services, delivery, installation, or billing following scripts or standard responses. Enters orders and assists the customer with the purchase by suggesting appropriate products. Additionally, Contact Center Representative - Inbound may redirect calls to other teams depending on the nature of the inquiry. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative - Inbound works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Contact Center Representative
  • Baton Rouge Telco Federal Credit Union
  • Goodwood, LA FULL_TIME
  • Goodwood Office

    We are currently searching for a Contact Center Representative to join our team at the Goodwood Branch. If this sounds like you, we’d love to chat!

    Job Description

    • Assists members and potential members with their requests through all channels, determines nature of business, handles requests efficiently and effectively.
    • Maintains a working knowledge of all credit union products and services, all online and mobile services including online banking, mobile banking, bill pay services, and remote deposit capture.
    • Identifies opportunities to offer additional credit union products, promotions, and services to members and generates referrals that deepen relationships and educate members on self – service options.
    • Resolves and de-escalates problems by clarifying issues, researching, providing appropriate solutions, and/or escalating unresolved issues to management.
    • Adheres to First Contact Resolution standards through all channels.
    • Ensures the appropriate records are maintained and required reports are prepared.
    • Demonstrates the Credit Union’s Core Values (Service, Solutions, Adaptability, Respect and Accountability).

    Requirements

    • One to three years of similar or related experience.
    • Full-time hours of 8:00 am – 4:30 pm, Monday through Friday.
  • 1 Month Ago

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Call Center Representative (Inbound)
  • DUDLEY DEBOSIER
  • Baton Rouge, LA FULL_TIME
  • Dudley DeBosier Injury Lawyers is a growing law firm with offices throughout Louisiana. We are seeking a motivated and customer-oriented individual to join our law firm as a Call Center Representative...
  • 14 Days Ago

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Part-Time Contact Center Representative (Remote)-Baton Rouge, LA
  • Pelican State Credit Union
  • Baton Rouge, LA PART_TIME
  • The role of the Part-Time Remote Contact Center Representative is to go above and beyond to meet the financial needs of our members. The ideal candidate is a go-getter who craves knowledge and growth ...
  • 21 Days Ago

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Contact Center Specialist
  • Essential Credit Union
  • Baton Rouge, LA FULL_TIME
  • Contact Center Specialist Position Purpose Responsible for explaining and cross selling Credit Union services and products to existing and potential members to establish account relationships. Respons...
  • 1 Month Ago

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Call Center Representative
  • Louisiana Eye and Laser Center
  • Pineville, LA FULL_TIME
  • DescriptionCall Center RepresentativeReports toCall Center ManagerStarting Pay:$12/hourSummaryThis position is responsible for doing everything necessary to maintain Louisiana Eye and Laser Center’s g...
  • 4 Days Ago

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Xfinity Inbound Sales and Services Representative
  • Comcast
  • Baton Rouge, LA FULL_TIME
  • Comcast is currently hiring for remote Inbound Sales and Services Representative and we want you to join our team today! We offer benefits to employees on their first day of employment. Training and d...
  • 15 Days Ago

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Contact Center Representative
  • WMA
  • Austin, TX
  • Job Description Job Description Our company is seeking Part-Time Contact Center Representatives. Shift is: Monday to Fri...
  • 4/17/2024 12:00:00 AM

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Contact Center Representative
  • WMA
  • Irving, TX
  • Job Description Job Description Our company is seeking Part-Time Contact Center Representatives. Shift is: Monday to Fri...
  • 4/16/2024 12:00:00 AM

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Contact Center Representative
  • Veridian Credit Union
  • Cedar Falls, IA
  • Job Description Job Description MUST LIVE IN THE CEDAR FALLS/WATERLOO IOWA OR SURROUNDING AREA Fluency in Spanish speaki...
  • 4/15/2024 12:00:00 AM

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Contact Center Representative
  • Flex Personnel
  • Plano, TX
  • Job Description Job Description In Search Of Hard working and dedicated customer service representative to work in our c...
  • 4/15/2024 12:00:00 AM

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Contact Center Representative
  • Kemba Cincinnati Credit Union
  • West Chester, OH
  • Job Description Job Description ABOUT US Kemba Credit Union is a not-for-profit organization based out of West Chester, ...
  • 4/15/2024 12:00:00 AM

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Contact Center Representative
  • WMA
  • Ontario, CA
  • Job Description Job Description Our company is seeking Part-Time Contact Center Representatives. Shift is: Monday to Fri...
  • 4/14/2024 12:00:00 AM

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Contact Center Representative
  • Credit Union of Georgia
  • Marietta, GA
  • Job Description Job Description Are you looking for a rewarding career with an organization that puts people first? Cred...
  • 4/14/2024 12:00:00 AM

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Contact Center Representative I
  • Educational Federal Credit Union
  • Miami, FL
  • Job Summary: The Contact Center Representative performs an essential service role by providing world class experience to...
  • 4/14/2024 12:00:00 AM

Louisiana is bordered to the west by Texas; to the north by Arkansas; to the east by Mississippi; and to the south by the Gulf of Mexico. The state may properly be divided into two parts, the uplands of the north, and the alluvial along the coast. The alluvial region includes low swamp lands, coastal marshlands and beaches, and barrier islands that cover about 20,000 square miles (52,000 km2). This area lies principally along the Gulf of Mexico and the Mississippi River, which traverses the state from north to south for a distance of about 600 mi (970 km)) and empties into the Gulf of Mexico; ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Representative - Inbound jobs
$31,595 to $41,515