Contact Center Representative - Inbound jobs in Lakewood, OH

Contact Center Representative - Inbound answers routine call inquiries regarding the company product and service information by following standard scripts and procedures. Researches and resolves complaints to ensure customer retention and satisfaction. Being a Contact Center Representative - Inbound tracks the questions and answers in the contact center system as well as updates or checks the order status. Typically requires a high school diploma or its equivalent. Additionally, Contact Center Representative - Inbound typically reports to a supervisor or manager. The Contact Center Representative - Inbound possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2020 Salary.com)

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18 Contact Center Representative - Inbound jobs found in Lakewood, OH area

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Call Center Representative (OCR)
  • Lighthouse Insurance Group
  • Independence, OH
  • This role will be part of the initial contact team for customers interested in the healthcare ... Receive inbound calls including transferred sales leads and calls from current and potential ...
  • 6 days ago

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Call Center Representative (OCR)
  • Lighthouse Insurance Group
  • Cleveland, OH
  • This role will be part of the initial contact team for customers interested in the healthcare ... Receive inbound calls including transferred sales leads and calls from current and potential ...
  • 6 days ago

Lakewood is a city in Cuyahoga County, Ohio, United States. It is part of the Greater Cleveland Metropolitan Area, and borders the city of Cleveland. The population was 52,131 at the 2010 United States Census, making it the third largest city in Cuyahoga County, behind Cleveland (396,815) and Parma (81,601). Lakewood, one of Cleveland's inner-ring suburbs, borders the western part of the city of Cleveland. Lakewood's population density is the highest of any city in Ohio and is roughly comparable to that of Washington, DC. Lakewood is located at 41°28′51″N 81°48′1″W / 41.48083°N 81.80028°W /...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Representative - Inbound jobs
$28,998 to $37,524
Lakewood, Ohio area prices
were up 1.6% from a year ago

Contact Center Representative - Inbound in Charlotte, NC
Assist customers with finding a lender to evaluate their financing needs.
December 12, 2019
Demonstrate integrity, be tactful, utilize positive language.
December 16, 2019
Interact with customers via inbound calls, chat, text, and/or email.
December 20, 2019