Contact Center Representative - Inbound jobs in Lorain, OH

Contact Center Representative - Inbound answers routine call inquiries regarding the company product and service information by following standard scripts and procedures. Researches and resolves complaints to ensure customer retention and satisfaction. Being a Contact Center Representative - Inbound tracks the questions and answers in the contact center system as well as updates or checks the order status. Typically requires a high school diploma or its equivalent. Additionally, Contact Center Representative - Inbound typically reports to a supervisor or manager. The Contact Center Representative - Inbound possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2020


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8 Contact Center Representative - Inbound jobs found in Lorain, OH area

Customer Service Representative
  • Collabera
  • Cleveland, OH
  • Handle high volume of external inbound customer and sales agent inquiries. * Communicates product ... Minimum 2 years of customer service and/or call center experience required. * Accountable, ethical ...
  • 18 hours ago

Customer Service ($17.00/hr and up, 40 hours/week, permanent)
  • AmeriGas Propane
  • Westlake, OH
  • Key Characteristics: * Strong phone presence and interpersonal skills in making inbound and ... Ability to work independently and within contact center teams * Good problem-solving skills and ...
  • yesterday

Local Contract Specialist
  • CGI Group, Inc.
  • Cleveland, OH
  • Establish and maintain good relations with owners, residents and their representatives ... As digital transformation continues to accelerate, CGI is at the center of this change--supporting ...
  • yesterday

Customer Service
  • Collabera
  • Cleveland, OH
  • Coaching and feedback is provided to help you gain the necessary skills to be successful. csr,call center,customer service representative,customer care,inbound,outbound,calls Company Description Not ...
  • yesterday

Lorain /ləˈreɪn/ is a city in Lorain County, Ohio, United States. The municipality is located in northeastern Ohio on Lake Erie, at the mouth of the Black River, approximately 30 miles west of Cleveland. As of the 2010 census, the city had a total population of 64,097, making it Ohio's tenth largest city, the third largest in Greater Cleveland, and the largest in Lorain County by population. The city is notable for its deindustrialized economy, formerly being home to the American Ship Building Company Lorain Yard, Ford Motor Company Lorain Assembly Plant, and United States Steel Corporation's...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Representative - Inbound jobs
$28,458 to $36,826
Lorain, Ohio area prices
were up 1.3% from a year ago

Contact Center Representative - Inbound in Charlotte, NC
Assist customers with finding a lender to evaluate their financing needs.
December 12, 2019
Demonstrate integrity, be tactful, utilize positive language.
December 16, 2019
Interact with customers via inbound calls, chat, text, and/or email.
December 20, 2019