Contact Center Representative - Inbound answers incoming customer calls inquiring about products with a focus on selling products or services. Performs call logging and routine tasks to fulfill caller requests. Being a Contact Center Representative - Inbound answers inquiries regarding the company products, services, delivery, installation, or billing following scripts or standard responses. Enters orders and assists the customer with the purchase by suggesting appropriate products. Additionally, Contact Center Representative - Inbound may redirect calls to other teams depending on the nature of the inquiry. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative - Inbound works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Job Description
Job Description
Join Our Team at Custom Technologies in Lubbock, TX!
Position : Inbound Call Center Agent
Location : 1500 Broadway Ste. 1113, Lubbock, TX 79401
Nearby : Close to Texas Tech University
Custom Technologies is looking for enthusiastic and dedicated individuals to join our inbound call center team. As the first point of contact for our customers, you play a crucial role in maintaining our reputation for outstanding service.
What You'll Do :
Who You Are :
Work Hours :
Compensation :
Starting pay : $9.25 per hour.
Join Us :
Application Process :
Ready to start your journey with Custom Technologies? Apply now on ZipRecruiter.
We look forward to welcoming you to our team and working together to achieve great success!
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