Contact Center Representative - Inbound jobs in Massachusetts

Contact Center Representative - Inbound answers routine call inquiries regarding the company product and service information by following standard scripts and procedures. Researches and resolves complaints to ensure customer retention and satisfaction. Being a Contact Center Representative - Inbound tracks the questions and answers in the contact center system as well as updates or checks the order status. Typically requires a high school diploma or its equivalent. Additionally, Contact Center Representative - Inbound typically reports to a supervisor or manager. The Contact Center Representative - Inbound possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2020 Salary.com)

C
Customer Service Rep
  • Connexion Systems & Engineering, Inc.
  • Waltham, MA
  • ... inbound call queue * Partner with CS Management to implement necessary call center changes as ... contact center (consumer market) * Proven understanding of fundamental call center metrics and ...
  • 2 days ago

B
Call Center Representative
  • Boston
  • Waltham, MA
  • Answer inbound calls in fast paced environment * Troubleshoot issues with customers The pay for the Customer Service Representative position is $21.00/hr.! Click on apply now for instant ...
  • 4 days ago

Q
Rep Customer Service I - Braintree, MA req52952
  • Quest Diagnostics
  • Braintree, MA
  • Client Service Representative I's handle all customer contact received by telephone, in writing ... Key Word Search: clerical clerk doctor assistant office call center laboratory client customer ...
  • 4 days ago

A
Customer Service Sales Representative- (Work From Home Available)
  • American Income
  • Springfield, MA
  • Daily tasks include taking inbound calls and making outbound calls, scheduling new appointments ... Principals only. Recruiters, please don't contact this job poster. * do NOT contact us with ...
  • 5 days ago

A
Customer Service Sales Representative- (Work From Home Available)
  • American Income
  • Brockton, MA
  • Daily tasks include taking inbound calls and making outbound calls, scheduling new appointments ... Principals only. Recruiters, please don't contact this job poster. * do NOT contact us with ...
  • 5 days ago

A
Customer Service Sales Representative- (Work From Home Available)
  • American Income
  • Lowell, MA
  • Daily tasks include taking inbound calls and making outbound calls, scheduling new appointments ... Principals only. Recruiters, please don't contact this job poster. * do NOT contact us with ...
  • 5 days ago

A
Customer Service Sales Representative- (Work From Home Available)
  • American Income
  • Worcester, MA
  • Daily tasks include taking inbound calls and making outbound calls, scheduling new appointments ... Principals only. Recruiters, please don't contact this job poster. * do NOT contact us with ...
  • 5 days ago

A
Customer Service Sales Representative- (Work From Home Available)
  • American Income
  • Cambridge, MA
  • Daily tasks include taking inbound calls and making outbound calls, scheduling new appointments ... Principals only. Recruiters, please don't contact this job poster. * do NOT contact us with ...
  • 5 days ago

Massachusetts is the 7th-smallest state in the United States. It is located in the New England region of the northeastern United States and has an area of 10,555 square miles (27,340 km2), 25.7% of which is water. Several large bays distinctly shape its coast. Boston is the largest city, at the inmost point of Massachusetts Bay, and the mouth of the Charles River. Despite its small size, Massachusetts features numerous topographically distinctive regions. The large coastal plain of the Atlantic Ocean in the eastern section of the state contains Greater Boston, along with most of the state's po...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Representative - Inbound jobs
$31,954 to $41,348

Contact Center Representative - Inbound in Charlotte, NC
Demonstrate integrity, be tactful, utilize positive language.
May 25, 2020
Track all customer contacts via Salesforce.
April 22, 2020
Meet/exceed all critical metrics as required.
April 14, 2020