Contact Center Representative - Inbound jobs in Mount Pleasant, SC
Contact Center Representative - Inbound answers incoming customer calls inquiring about products with a focus on selling products or services. Performs call logging and routine tasks to fulfill caller requests. Being a Contact Center Representative - Inbound answers inquiries regarding the company products, services, delivery, installation, or billing following scripts or standard responses. Enters orders and assists the customer with the purchase by suggesting appropriate products. Additionally, Contact Center Representative - Inbound may redirect calls to other teams depending on the nature of the inquiry. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative - Inbound works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Recently Added Contact Center Representative - Inbound jobs
Contact Center Team Lead
- Roper St. Francis Healthcare
-
Ladson, SC
FULL_TIME
-
Job Summary:The Contact Center Team Lead is a point of contact for team members and handles follow-up on in and outbound patient/office inquiries. The Team Lead must be knowledgeable and available to answer questions about day-to-day issues and call resolution. The Team Lead will bring all major issues and trends to a Contact Center Supervisor for further resolution and process improvement. Responsible for the initial training of new, and subsequent retraining of tenured staff, as warranted. Must be able to provide excellent customer service and support in receiving, researching, and resolving all patient and/or staff inquiries. Must have a thorough and demonstrated knowledge of all task related to call center operations, problem solving, office protocols, first call resolution and customer service. Must be able to process and deliver reports accurately with minimal supervision within a designated timeframe.
**This position is remote and occasionally reports on-site to the Ladson office location.**
Minimum Qualifications: Education: High school diploma or equivalent in education is required.
Experience: Minimum of three years’ experience in a Healthcare call center setting, or billing agency with knowledge of medical terminology and hospital billing. Work experience involving outbound/inbound calling experience in a call center, medical office/clinic or institutional setting is highly preferred. Knowledge of grammar, spelling and punctuation is mandatory.
Licensure/Certification: Not Applicable
Knowledge/Skills: Basic computer skills, PC and Windows experience required. Also requires use of general office equipment including, but not limited to: telephone, calculator, fax machine, printer, typewriter and copier. Excellent written and verbal communication skills. Good organizational skills to effectively deal with staff and insurance company representatives via telephone. Able to effectively handle multiple priorities and deadlines.
Other: Ability to maintain the confidentiality of sensitive information. Accommodates change required to meet departmental and organizational goals and needs. Performs other duties assigned. - 10 Days Ago
Xfinity Inbound Sales and Services Representative
- Comcast
-
Charleston, SC
FULL_TIME
- Comcast is currently hiring for remote Inbound Sales and Services Representative and we want you to join our team today! We offer benefits to employees on their first day of employment. Training and d...
- 21 Days Ago
Remote Inbound Travel Representative, Sale & Customer Service
- Wyndham Destinations
-
Charleston, SC
FULL_TIME
- We Put the World on Vacation At Travel Leisure Co., our mission is simple: to put the world on vacation. Our vacation ownership brands, Club Wyndham, Worldmark, Margaritaville Vacation Club, and Shell...
- 2 Days Ago
Call Center Representative
- Charleston Gastroenterology Specialist P
-
Summerville, SC
FULL_TIME
- Charleston GI has been developing since 1989, our practice is the first and largest gastroenterology practice in the Lowcountry to operate a physicians’ practice and three nationally certified and s...
- 21 Days Ago
Call center representative
- MedMetrix
-
Summerville, SC
FULL_TIME
- Customer Service / Remote - Anywhere in U.S. / Competitive Pay - As a Call Center Rep you'll : Respond to patient inquiries, requests, and disputes over the phone by clarifying, researching, locating,...
- Just Posted
Call center representative
- Stout
-
Ladson, SC
FULL_TIME
- Customer Service / Remote - Anywhere in U.S. / Up to $34 per hour / Medical, Dental, Vision, & Life / 401k match / PTO / 8 : 30a-5 : 30p EST - As a Call Center Rep you'll : Answer inbound and make out...
- Just Posted
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0 Contact Center Representative - Inbound jobs found in Mount Pleasant, SC area
FT Customer Service Representative - Work From Home>
- ARIVE
-
Summerville, SC
- [Call Center / Remote] Anywhere in U.S. / Up to $50K per year / Medical, Dental and Vision / 401k match / PTO - As a Cus...
- 4/25/2024 12:00:00 AM
Medical Screener - Reception Technician (Customer Service)
- CSL Plasma
-
Charleston, SC
- **Job Description Summary** Responsible for greeting donors at the plasma collection center and conducting a series of r...
- 4/25/2024 12:00:00 AM
Luthier - Guitar Center
- Hiring Now!
-
Johns Island, SC
- Description Why Guitar Center? Heres just some of the rewards: For our employees who are musicians we offer the unique o...
- 4/25/2024 12:00:00 AM
FT Manager Customer Service (H)
- Food Lion
-
North Charleston, SC
- Address: USA-SC-North Charleston-7550 Dorchester Rd Store Code: Store 00336 Front End (7208773) Food Lion has been provi...
- 4/24/2024 12:00:00 AM
Healthcare Customer Service Representative - CHARLESTON
- Credit Solutions LLC
-
Charleston, SC
- Credit Solutions of Lexington, KY is seeking to hire a full-time Customer Service Representative to assist patients in r...
- 4/22/2024 12:00:00 AM
Customer Care Rep I - Charleston, SC or Charlotte, NC
- Southstatebank
-
Charleston, SC
- ** Customer Care Rep I - Charleston, SC or Charlotte, NC** **Job Category****:** Operations **Requisition Number****:** ...
- 4/22/2024 12:00:00 AM
Inbound Telesales and Retention Customer Service Representative - SC residents only
- IONOS Inc.
-
Charleston, SC
- Inbound Telesales & Retention * Charleston, SC, USA * Full Time *Full Benefits* **C** **OVID-19 UPDATE**: At IONOS, the ...
- 4/22/2024 12:00:00 AM
Customer Care Rep I - Charleston, SC or Charlotte, NC
- CenterState Bank Corporation
-
Charleston, SC
- ** Customer Care Rep I - Charleston, SC or Charlotte, NC** **Job Category****:** Operations **Requisition Number****:** ...
- 4/22/2024 12:00:00 AM
About Mount Pleasant, South Carolina
Mount Pleasant is a large suburban town in Charleston County, South Carolina, United States. It is the fourth largest municipality and largest town in South Carolina, and for several years was one of the state's fastest-growing areas, doubling in population between 1990 and 2000. The population was 67,843 at the 2010 census,. The estimated population in 2014 was 77,796.
At the foot of the Arthur Ravenel Bridge is Patriots Point, a naval and maritime museum, home to the World War II aircraft carrier USS Yorktown, which is now a museum ship. The Ravenel Bridge, an eight-lane highway that was c...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Representative - Inbound jobs
$31,562 to $41,471
Mount Pleasant, South Carolina area prices
were up 1.5% from a year ago
were up 1.5% from a year ago