Contact Center Representative - Inbound answers incoming customer calls inquiring about products with a focus on selling products or services. Performs call logging and routine tasks to fulfill caller requests. Being a Contact Center Representative - Inbound answers inquiries regarding the company products, services, delivery, installation, or billing following scripts or standard responses. Enters orders and assists the customer with the purchase by suggesting appropriate products. Additionally, Contact Center Representative - Inbound may redirect calls to other teams depending on the nature of the inquiry. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative - Inbound works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
About us
Turner Graphics Corp / LogoMagnet is a small business in Boiling Springs, SC. Our goal is to provide top quality at fair pricing to our valued clientele. .
Our work environment includes:
Job Overview:
We are seeking an enthusiastic and motivated Inbound Sales Representative to join our team. As an Inbound Sales Representative, you will be responsible for handling incoming sales inquiries and converting them into successful sales. This is a great opportunity for someone who enjoys building relationships with customers and has a passion for sales.
Duties:
- Respond to inbound sales inquiries via phone, email, or chat
- Engage with potential customers to understand their needs and provide appropriate product recommendations
- Conduct warm calling to follow up on leads and convert them into sales
- Utilize CRM software tools, such as Salesforce, to manage customer interactions and track sales progress
- Develop and maintain a deep understanding of our products and services
- Collaborate with the marketing team to identify new market opportunities and drive business development initiatives
- Provide exceptional customer service throughout the sales process
- Negotiate pricing and terms to close sales deals
Skills:
- Excellent verbal and written communication skills in English
- Strong telemarketing skills with the ability to engage customers over the phone
- Proficient in using software tools, such as Salesforce, for managing customer interactions
- Demonstrated ability to understand market trends and identify business development opportunities
- Proven track record of achieving sales targets and closing deals
- Exceptional customer service skills with a focus on building long-term relationships
- Ability to work independently and as part of a team
We offer competitive compensation, paid holidays and paid time off. Join our dynamic team today and take your sales career to new heights!
Note: All positions at our company are paid positions. We do not offer unpaid internships or any form of unpaid work.
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
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Ability to Relocate:
Work Location: In person
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0 Contact Center Representative - Inbound jobs found in Spartanburg, SC area