Contact Center Representative - Inbound jobs in Utah
Contact Center Representative - Inbound answers incoming customer calls inquiring about products with a focus on selling products or services. Performs call logging and routine tasks to fulfill caller requests. Being a Contact Center Representative - Inbound answers inquiries regarding the company products, services, delivery, installation, or billing following scripts or standard responses. Enters orders and assists the customer with the purchase by suggesting appropriate products. Additionally, Contact Center Representative - Inbound may redirect calls to other teams depending on the nature of the inquiry. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative - Inbound works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Recently Added Contact Center Representative - Inbound jobs
- Jordan Credit Union
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Sandy, UT
FULL_TIME
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Jordan Credit Union seeks an employee who cares about the financial needs of our members and will do everything they can to make our member's day better. He/She must find satisfaction in serving others, understand the value and purpose of their job, strive for personal growth and excellence, and work autonomously through learning and innovation.
HOURS
Monday through Friday from 8:45 am to 6:15 pm with a half day off each week.
DUTIES
Assist members and potential members with their telephone and text requests in a quick, courteous, and accurate manner. Maintain a pleasing and professional demeanor while addressing member concerns and questions. Act as liaison between members and other internal departments, transferring calls and texts to appropriate staff.
QUALIFICATIONS
You must be 18 years or older to work for Jordan Credit Union. Ability to fluently speak, read, and write in both Spanish and English is preferred.
- 4 Days Ago
- Cyprus Credit Union
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Midvale, UT
FULL_TIME
- Cyprus Credit Union of Salt Lake City, UT is seeking to hire a Contact Center Representative. Do you have some credit union experience and want to take your career to the next level with one that is c...
- 2 Days Ago
- Cyprus Credit Union
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Midvale, UT
PART_TIME
- Cyprus Credit Union of Salt Lake City, UT is seeking to hire a Contact Center Representative. Do you have some credit union experience and want to take your career to the next level with one that is c...
- 4 Days Ago
- Serenity Healthcare
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Lehi, UT
FULL_TIME
- Contact Center AgentOnsite - Lehi, UT Are you ready to make a real impact and bring a breath of fresh air to the world of healthcare? Join the Serenity Healthcare team, a mission-driven company that p...
- 13 Days Ago
- Serenity Healthcare
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Lehi, UT
FULL_TIME
- Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having responsibility to support these patients may be triggering for some people. Contact Center Associate...
- 4 Days Ago
- Serenity Healthcare
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Provo, UT
FULL_TIME
- Contact Center SupervisorLocation: Provo, UTAre you prepared to lead a team that transforms lives and revolutionizes the customer experience? Serenity, a healthcare technology leader, is in search of ...
- 4 Days Ago
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