Contact Center Representative (Incl. Selling) jobs in Alamogordo, NM

Contact Center Representative (Incl. Selling) makes and receives calls primarily focused on selling and promoting products or services. Responds to customer inquiries using standard scripts, dialogues, or talking points. Being a Contact Center Representative (Incl. Selling) processes routine requests for information or services and transfers complex requests to support teams. Obtains new orders and closes pending sales for products or services. Additionally, Contact Center Representative (Incl. Selling) identifies opportunities to upsell additional products and tracks prospect interactions in the system. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative (Incl. Selling) works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Call Center Representative
  • Fillmore Eye Clinic, Inc.
  • Alamogordo, NM FULL_TIME
  • Call Center Representative

    Department: Customer Support

    Job Summary: The major purpose of the call center representative is to handle inbound calls for the company. We are seeking a full-time employee who is detail oriented, motivated to support patient’s needs, able to speak clearly and understandably, and willing to learn.

    EDUCATION AND EXPERIENCE:

    • High School Diploma or equivalent.
    • One year of experience in customer service preferred.

    ESSENTIAL SKILLS AND ABILITIES

    • Excellent customer service and communication skills.
    • Accurate data entry.
    • Motivation to succeed.
    • Strong organization with attention to detail.
    • Empathetic personality with concern and respect for the patient’s needs.
    • Composure under pressure.
    • Be dependable and meet all attendance requirements.
    • Detail oriented.

    RESPONSIBILITIES

    • Answers telephone calls promptly.
    • Addresses the caller’s concern.
    • Schedules, reschedules and cancels appointments as necessary.
    • Directs calls to appropriate personnel.
    • Professionally handle a high volume of incoming calls.
    • Ability to utilize and navigate systems.
    • Maintains composure when dealing with difficult patients or situations.
    • Follows all HIPPA requirements in order to maintain patient privacy.

    Fillmore Eye Clinic has the right to change or modify the job description at any time or to assign duties other than those specifically listed in the section describing essential functions

    Job Type: Full-time

    Pay: From $14.50 per hour

    Benefits:

    • 401(k) matching
    • Dental insurance
    • Disability insurance
    • Employee discount
    • Health insurance
    • Life insurance
    • On-the-job training

    Healthcare setting:

    • Medical office

    Medical specialties:

    • Ophthalmology

    Schedule:

    • Monday to Friday

    Education:

    • High school or equivalent (Required)

    Experience:

    • Customer service: 1 year (Preferred)
    • Computer skills: 1 year (Preferred)

    Language:

    • Spanish (Preferred)

    Work Location: In person

  • 3 Days Ago

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HR Representative - 871010
  • Gerald Champion Regional Medical Center
  • Alamogordo, NM FULL_TIME
  • Demonstrates knowledge and skills necessary to provide services based on the physical, psychosocial, educational, safety, and other related criteria appropriate population in his/her assigned area. Ma...
  • 9 Days Ago

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Eligibility Representative/Insurance Verification Specialist - Carlsbad, NM
  • Carlsbad Medical Center
  • CARLSBAD, NM FULL_TIME
  • Schedule: Tuesday - Saturday 8:30am - 5:00pm Essential Job Duties Answer phone calls in a professional and courteous manner, taking appropriate action Screen patients using a positive, respectful, and...
  • 6 Days Ago

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Bowling Center Manager
  • US Air Education and Training Command
  • Holloman AFB, NM OTHER
  • Duties Responsible for the economic and efficient operation of bowling center facilities and activities. Implements higher- level directives, formulates procedures and programs to ensure high standard...
  • 3 Days Ago

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Center Director-RSW
  • Career Systems Development Corporation
  • Roswell, NM FULL_TIME
  • DescriptionJob Summary: Plans, organizes, administers, and controls the programs and activities necessary to effectively operate and meet the objectives of a Job Corps training center. These objective...
  • 3 Days Ago

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Center Mental Health Consultant
  • Huckeye Health Staffing LLC
  • Roswell, NM CONTRACTOR
  • The mental health consultant is responsible for providing counseling and emotional support to manage a client's issues and control behaviors. Facility: Roswell Job Corps CenterSchedule: 36 hours per w...
  • 6 Days Ago

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0 Contact Center Representative (Incl. Selling) jobs found in Alamogordo, NM area

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Student Success Coach, Career Resources
  • New Mexico State University at Alamogordo (NMSU-A)
  • Alamogordo, NM
  • Position Title: Stu Success Coach, Career Res Employee Classification: Student Program Coord,Sr. College/Division: ALCC ...
  • 3/28/2024 12:00:00 AM

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Student Success Coach for Co-curricular Activities
  • New Mexico State University at Alamogordo (NMSU-A)
  • Alamogordo, NM
  • Position Title: Stu Success Coach, Co-Curri Act Employee Classification: Student Program Coord,Sr. College/Division: ALC...
  • 3/28/2024 12:00:00 AM

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Student Success Coach for First Year Experience
  • New Mexico State University at Alamogordo (NMSU-A)
  • Alamogordo, NM
  • Position Title: Stu Success Coach, First-Year Employee Classification: Student Program Coord,Sr. College/Division: ALCC ...
  • 3/28/2024 12:00:00 AM

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Pharmacy Technician
  • Shields Health Solutions
  • Tularosa, NM
  • At Shields, we pride ourselves on our culture of inclusion and kindness and the difference we make in patients' lives ev...
  • 3/27/2024 12:00:00 AM

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Industrial Electrician (Water-Wastewater)
  • City of Alamogordo
  • Alamogordo, NM
  • CITY OF ALAMOGORDO NEW MEXICO Water-Wastewater Industrial Electrician From $50,128 Annually + DOQ Plus Excellent Benefit...
  • 3/26/2024 12:00:00 AM

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Landfill Mechanic
  • City of Alamogordo
  • Alamogordo, NM
  • CITY OF ALAMOGORDO NEW MEXICO Landfill Mechanic $42,036.80 Annually + DOQ Plus Excellent Benefits THE POSITION - The Cit...
  • 3/26/2024 12:00:00 AM

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Project Manager
  • City of Alamogordo
  • Alamogordo, NM
  • CITY OF ALAMOGORDO NEW MEXICO Project Manager $50,132 - $59,912 Annually + DOQ Plus Excellent Benefits THE POSITION - Th...
  • 3/26/2024 12:00:00 AM

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Merchandiser Specialist
  • Acosta, Inc.
  • Tularosa, NM
  • Merchandiser Specialist General Information Company: PRE-US Location: TULAROSA, New Mexico, 88352 Ref #: 60891 Function:...
  • 3/26/2024 12:00:00 AM

As of 2010, Alamogordo had a total area of 19.3 square miles (50.0 km2), all of it land. The city is located at an elevation of 4,336 feet (1,322 m) on the western flank of the Sacramento Mountains and on the eastern edge of the Tularosa Basin. It lies within the Rio Grande rift and in the northernmost part of the Chihuahuan Desert.:36 Tectonic activity is low in the Tularosa Basin. Plants native to the area are typical of the southern New Mexico foothills and include creosote bush, mesquite, saltbush, cottonwood, desert willow, and many species of cactus and yucca. The Tularosa Basin is an en...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Representative (Incl. Selling) jobs
$31,379 to $44,000
Alamogordo, New Mexico area prices
were up 2.5% from a year ago