Contact Center Representative (Incl. Selling) makes and receives calls primarily focused on selling and promoting products or services. Responds to customer inquiries using standard scripts, dialogues, or talking points. Being a Contact Center Representative (Incl. Selling) processes routine requests for information or services and transfers complex requests to support teams. Obtains new orders and closes pending sales for products or services. Additionally, Contact Center Representative (Incl. Selling) identifies opportunities to upsell additional products and tracks prospect interactions in the system. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative (Incl. Selling) works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
We Foster an Atmosphere of Mutual Respect and Open Communication at All Levels
That’s why life here is a little different than other work environments.
Not only do we provide superior customer care, we have fun while we do it! We operate as a single team to lift each other up, thriving and encouraging one another to succeed. Time and time again, our employees say their coworkers feel like family and that they are celebrated at every level with a career path for advancement.
Job Types: Full-time, Part-time, Temporary
Expected hours: 10 – 40 per week
Benefits:
Schedule:
Ability to Relocate:
Work Location: In person
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0 Contact Center Representative (Incl. Selling) jobs found in Cedar Falls, IA area