Contact Center Representative (Incl. Selling) jobs in Charlotte, NC

Contact Center Representative (Incl. Selling) makes and receives calls primarily focused on selling and promoting products or services. Responds to customer inquiries using standard scripts, dialogues, or talking points. Being a Contact Center Representative (Incl. Selling) processes routine requests for information or services and transfers complex requests to support teams. Obtains new orders and closes pending sales for products or services. Additionally, Contact Center Representative (Incl. Selling) identifies opportunities to upsell additional products and tracks prospect interactions in the system. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative (Incl. Selling) works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Contact Center Sales Representative I
  • TruGreen
  • Matthews, NC FULL_TIME
  • R20876
    100844

    10830 Quality Drive, Charlotte, North Carolina 28278

    TruGreen accepts applications on an ongoing basis.

    Job Description

    TruGreen Contact Center Sales Representative

    Every TruGreen associate is committed to quality. We all have an important role to play in the success of our company. There is no job too small or too great that doesn't equally impact our future.

    We know there is no business without the people behind our brand that make it - and our services - a reality. You play a critical role in contributing to a high-performing team.

    At TruGreen, we are committed to our customers, our teams, our values and the science of lawn care. A career with TruGreen is a career full of new opportunities to learn and take pride in your work.

    and find yourself with a satisfying and rewarding career.

    What's In it for YOU!
    • Awesome teammates who are dedicated to our values, customers, lawn science and YOU!
    • Opportunities to grow your career
    • Competitive wages - guaranteed weekly base compensation and uncapped sales commission, start earning immediately
    • Affordable medical and prescription drug plans
    • Financial health resources, including 401k and Worker's Compensation
    • Training & Development
    • Paid Time Off/Sick Leave
    • See more on our Benefits page


    Your Responsibilities

    As a TruGreen Contact Center Sales Representative, you will help new and existing customers find the right lawn care maintenance plans, by receiving inbound and placing outbound calls. Every day on the job will bring new, exciting challenges as you generate leads and close sales, identify customer needs and provide service/product solutions, and enter accurate data while speaking with customers.

    Job Requirements
    • People Skills: interacting and engaging with people to help us build customers for life
    • Communication Skills: ability to efficiently communicate TruGreen treatment plans and offerings during at-home or phone conversations
    • Listening Skills: humble and willing to listen to people to learn their needs and find appropriate solutions
    • Sales Skills: knowledge of sales and up-selling techniques (e.g. overcoming objections, closing sales, suggestive selling) to help close sales and achieve objectives
    • Computer Skills: data entry skills as well as basic knowledge of Microsoft Word, Excel, Windows and Outlook
    • Daytime, evenings, and weekend schedules available


    As America's number one lawn care company, TruGreen is dedicated to using our science-based expertise and local experience to create beautiful, healthy properties across the nation. Through our lawn, tree & shrub, and pest control services, we help improve the health and beauty of outdoor spaces everywhere, so people can Live Life Outside .

    Ability to speak, read and write fluently in English is required.

    You MUST BE physically located in the United States while performing this job.

    TruGreen is proud to affirm our commitment to hiring veterans. We recognize and appreciate the exceptional skills, dedication, and leadership that veterans bring to the workforce. By fostering an inclusive and diverse environment, we aim to leverage the unique experiences of veterans, creating a richer, more dynamic workplace.

    Pay Ranges
    $27,669.00 - $51,188.00

    This range is based on the qualifications necessary for the position, including experience, training, and other considerations permitted by law. Factors that may be used when making an offer may include a candidate's skills, experience, and geographic location, the expected quality and quantity of work, and internal pay alignment, as needed. Most candidates will start in the bottom half of the pay range. The upper end of the range will generally be reserved for candidates with extensive experience. An employee's pay history will not be a contributing factor where prohibited by local law. In addition to monetary compensation, we offer benefits, including Medical/Dental/Vision insurance and Company-matching 401(k) in addition to other programs and perks.

    TruGreen is committed to Diversity and Inclusion. We encourage diverse candidates to apply to this position.

    We are an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities. To learn more, please visit or to request an application accommodation, please visit

    California Residents: When you express interest in or apply for a job with TruGreen Limited Partnership, we collect personal information about you, potentially including personal identifiers, contact information, protected classifications, pre-hire information, professional or employment-related information, education history, and/or medical information, for the following business purposes: to comply with state and federal law and regulations requiring employers to maintain certain records; to evaluate your job application and candidacy for employment; and to obtain and verify background checks (including criminal and motor vehicle records), pre-employment drug testing, and references.

    TruGreen performs pre-employment testing.

    To view our disclaimer,

    About the Company:
    TruGreen



  • 6 Days Ago

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Contact Center Sales Representative I
  • TruGreen
  • Indian, NC FULL_TIME
  • R2087610084410830 Quality Drive, Charlotte, North Carolina 28278TruGreen accepts applications on an ongoing basis. Job Description TruGreen Contact Center Sales RepresentativeEvery TruGreen associate ...
  • 6 Days Ago

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Contact Center Sales Representative I
  • TruGreen
  • Huntersville, NC FULL_TIME
  • R2087610084410830 Quality Drive, Charlotte, North Carolina 28278TruGreen accepts applications on an ongoing basis. Job Description TruGreen Contact Center Sales RepresentativeEvery TruGreen associate ...
  • 6 Days Ago

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Contact Center Sales Representative I
  • TruGreen
  • Harrisburg, NC FULL_TIME
  • R2087610084410830 Quality Drive, Charlotte, North Carolina 28278TruGreen accepts applications on an ongoing basis. Job Description TruGreen Contact Center Sales RepresentativeEvery TruGreen associate ...
  • 7 Days Ago

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Contact Center Sales Representative II
  • TruGreen Limited Partnership
  • Charlotte, NC FULL_TIME
  • 100847 10830 Quality Drive, Charlotte, North Carolina 28278 Job Description Position Overview TruGreen is currently hiring a Contact Center Sales Representative who will receive inbound and places out...
  • 19 Days Ago

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Contact Center Specialist
  • University of North Carolina Charlotte
  • Charlotte, NC FULL_TIME
  • Contact Center Specialist Please see Special Instructions for more details. This posting will be used to fill positions as they become vacant. Please note that contact regarding applicant status may b...
  • 1 Month Ago

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0 Contact Center Representative (Incl. Selling) jobs found in Charlotte, NC area

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Customer Service Associate
  • Xerox
  • Charlotte, NC
  • Job Description Job Description Primary Location United States-North Carolina-Charlotte Description Xerox is the world's...
  • 4/19/2024 12:00:00 AM

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Central Operations Specialist (Account Maintenance)
  • Republic Finance
  • Charlotte, NC
  • Overview and Responsibilities: In business for 70 years, Republic Finance is proud to be a trusted lender online and thr...
  • 4/19/2024 12:00:00 AM

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High Net Worth Service Associate - Greater Charlotte, NC Area
  • Fidelity TalentSource LLC
  • Charlotte, NC
  • Job Description: To be eligible for consideration of this role, your primary residence must be located within a 90 mile ...
  • 4/18/2024 12:00:00 AM

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Customer Service Representative
  • LaSalle Network
  • Charlotte, NC
  • LaSalle Network is currently working with a client who is looking for a Customer Service Representative! This position i...
  • 4/17/2024 12:00:00 AM

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Client Service Associate
  • Cary Street Partners
  • Charlotte, NC
  • Client Service Associate Summary of Expectations The Client Service Associate provides primary support to the Wealth Man...
  • 4/17/2024 12:00:00 AM

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Customer Service Specialist
  • Biesse
  • Charlotte, NC
  • Ready to take your inside sales and customer service skills to the next level? We're on the lookout for a talented Custo...
  • 4/17/2024 12:00:00 AM

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Convention Center Technician/ Customer Service Representative - Part Time
  • Smart City Networks, Limited Partnership
  • Charlotte, NC
  • Job Description Job Description Responsibilities and essential job functions include but are not limited to the followin...
  • 4/17/2024 12:00:00 AM

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Sales & Service Contact Center Representative
  • Comporium, Inc.
  • Rock Hill, SC
  • Comporium is a diversified communications company providing a Quintuple Play of five servicesvoice, video, data, wireles...
  • 4/16/2024 12:00:00 AM

Charlotte (/ˈʃɑːrlət/) is the most populous city in the U.S. state of North Carolina. Located in the Piedmont, it is the county seat of Mecklenburg County. In 2017, the U.S. Census Bureau estimated the population was 859,035, making it the 17th-most populous city in the United States. The Charlotte metropolitan area's population ranks 22nd in the U.S., and had a 2016 population of 2,474,314. The Charlotte metropolitan area is part of a sixteen-county market region or combined statistical area with a 2016 census-estimated population of 2,632,249. Between 2004 and 2014, Charlotte was ranked as...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Representative (Incl. Selling) jobs
$34,212 to $47,971
Charlotte, North Carolina area prices
were up 1.5% from a year ago