Contact Center Representative (Incl. Selling) jobs in Concord, NH
Contact Center Representative (Incl. Selling) makes and receives calls primarily focused on selling and promoting products or services. Responds to customer inquiries using standard scripts, dialogues, or talking points. Being a Contact Center Representative (Incl. Selling) processes routine requests for information or services and transfers complex requests to support teams. Obtains new orders and closes pending sales for products or services. Additionally, Contact Center Representative (Incl. Selling) identifies opportunities to upsell additional products and tracks prospect interactions in the system. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative (Incl. Selling) works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Recently Added Contact Center Representative (Incl. Selling) jobs
Contact Center Manager
- One Credit Union
-
Springfield, VT
FULL_TIME
-
The Contact Center Manager is directly responsible for the Contact Center (CC) activity, ensuring that organization, financial, operational, service and growth goals and plans are met. Serve as a leader and role model to the CC staff, effectively creating a high-quality work environment where staff are motivated to perform at their highest levels. Provide leadership and enhance, develop, implement, and/or enforce policies and procedures that improve the overall operation and effectiveness of the CC.
Essential functions and Basic duties :Directs, develops, motivates and coaches contact center personnel; oversees work schedules; administers performance evaluations and recommends appropriate actions including hiring, promotions, and salary adjustments. Identifies performance problems and takes action including terminations.
The ideal candidate will have :- 4-5 years of leadership/coaching experience in a cross-selling environment
- 2-3 years of financial services experience in a call center
- 2-3 years of consumer lending experience – mortgage and small business lending experience a plus
- Great interpersonal and communication (written and oral) skills
- Strong phone and verbal communication skills along with active listening
- Proficient in Microsoft office products
- Ability to navigate internal web based applications
- Ability to perform simple math such as interest calculations, percentages, multiplication and division
- Strong TEAM player
The Full-Time Contact Center Manager reports to the SVP of Retail Branch Operations.
Requirements:- Education Requirements: College graduate or equivalent work experience.
- Wages commensurate with experience and skillsets.
- Benefits offered: Health Care, HRA, FSA, Dental, Vision, Life & Disability, 401k plan, Holidays (11), Paid Time Off (PTO)
- 14 Days Ago
Club Contact Center Associate
- Boys & Girls Clubs of Central NH
-
Concord, NH
PART_TIME
- Summary Are you motivated to make a difference in the lives of children? Do you have the skills and dedication to join our team at the Boys & Girls Club? If you're looking to find fulfilling, meaningf...
- 5 Days Ago
Club Contact Center Associate
- Boys & Girls Clubs of Central and Northern NH
-
Concord, NH
PART_TIME
- Summary Are you motivated to make a difference in the lives of children? Do you have the skills and dedication to join our team at the Boys & Girls Club? If you're looking to find fulfilling, meaningf...
- Just Posted
Call Center Representative
- JobRapido
-
concord, NH
FULL_TIME
- Job Description:Customer Relationship Advocate Career Development Experience Join our team of Customer Relationship Advocates (CRA) for a variety-filled experience where you'll have dedicated time to ...
- 2 Days Ago
Call Center Representative
- Fidelity Investments
-
Concord, NH
FULL_TIME
- Job Description:Join our team of Customer Relationship Advocates (CRA) for a variety-filled experience where you’ll have dedicated time to focus on growth, career development and renewal while you sup...
- 1 Month Ago
Call Center Representative - On Site
- Path Resorts
-
Tilton, NH
FULL_TIME
- DescriptionStep out of the ordinary and join an extraordinary team!Do you like to have fun?Are you always on the phone?Enjoy being a social butterfly and work well with others?Do you have a great atti...
- 24 Days Ago
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0 Contact Center Representative (Incl. Selling) jobs found in Concord, NH area
Financial Customer Associate - Merrimack
- Fidelity TalentSource LLC
-
Merrimack, NH
- Job Description: Are you ready to Launch into a career at Fidelity?\u00A0 If so, please consider joining our customer se...
- 4/18/2024 12:00:00 AM
Customer Support Specialist NH
- Fidelity Investments
-
Merrimack, NH
- Job Description: Are you ready to Launch into a career at Fidelity? If so, please consider joining our customer service ...
- 4/18/2024 12:00:00 AM
Customer Support Associate NH
- Fidelity Investments
-
Merrimack, NH
- Job Description: Are you ready to Launch into a career at Fidelity? If so, please consider joining our customer service ...
- 4/18/2024 12:00:00 AM
Customer Service Associate NH
- Fidelity Investments
-
Merrimack, NH
- Job Description: Are you ready to Launch into a career at Fidelity? If so, please consider joining our customer service ...
- 4/18/2024 12:00:00 AM
Customer Support Rep NH
- Fidelity Investments
-
Merrimack, NH
- Job Description: Are you ready to Launch into a career at Fidelity? If so, please consider joining our customer service ...
- 4/18/2024 12:00:00 AM
Financial Customer Associate - Merrimack NH
- Fidelity Investments
-
Merrimack, NH
- Job Description: Are you ready to Launch into a career at Fidelity? If so, please consider joining our customer service ...
- 4/18/2024 12:00:00 AM
Financial Customer Associate - Bi-Lingual - Merrimack NH
- Fidelity Investments
-
Merrimack, NH
- Job Description: Are you ready to Launch into a career at Fidelity? If so, please consider joining our customer service ...
- 4/18/2024 12:00:00 AM
Financial Customer Associate - Bi-Lingual - Merrimack
- Fidelity TalentSource LLC
-
Merrimack, NH
- Job Description: Are you ready to Launch into a career at Fidelity?\u00A0 If so, please consider joining our customer se...
- 4/15/2024 12:00:00 AM
About Concord, New Hampshire
Concord is located at 43°12′24″N 71°32′17″W / 43.20667°N 71.53806°W / 43.20667; -71.53806 (43.2070, −71.5371).
According to the United States Census Bureau, the city has a total area of 67.5 square miles (174.8 km2). 64.2 square miles (166.4 km2) of it is land and 3.2 square miles (8.4 km2) of it is water, comprising 4.79% of the city. Concord is drained by the Merrimack River. Penacook Lake is in the west. The highest point in Concord is 860 feet (260 m) above sea level on Oak Hill, just west of the hill's 970-foot (300 m) summit in neighboring Loudon.
Concord lies fully within the Merrima...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Representative (Incl. Selling) jobs
$36,398 to $51,037
Concord, New Hampshire area prices
were up 1.4% from a year ago
were up 1.4% from a year ago