Contact Center Representative (Incl. Selling) jobs in Santa Barbara, CA

Description

Job Title: Selling Specialist

As a Selling Specialist at SOLSTICE, your main responsibility is to SELL; it’s in the name! But this isn’t any “sales job”, you’ll be working closely with your customers to identify and meet their needs, all while providing an exceptional in-store experience!

Responsibilities:

• Maintains an approachable, positive and upbeat energy
• Fearlessly greet customers and make them feel welcome by initiating a non-business conversation
• Assess customer needs through thoughtful questions and present appropriate suggestions
• Advise customers about style, quality and value of our products
• Develop a high level of product knowledge
• Awareness of in-store promotions; effectively communicate offers to customers
• Build a client base through excellent customer service and securing contact information
• Attentive to your store/district/company sales plans and results
• Ensure personal sales and productivity goals are met
• Operate point-of-sale with accuracy and efficiency
• Actively listen and responsive to direction and guidance from management
• Maintain all visual standards
• Complete all assigned duties in a timely manner while paying attention to detail

Requirements

Qualifications:

• Prior retail or customer service experience necessary; experience with luxury goods a plus
• Passion for fashion, trends and style
• Strong communication and conversation skills; polite, outgoing, genuine and approachable
• Operates well in a fast-paced environment; adapts well to changes in traffic patterns, environments, tasks, etc.
• Confident and mature
• Reliable and punctual
• Positive attitude and approach to work; remains motivated and productive during downtime
• Able to work flexible hours
• Ability stand for long periods of time*
• Ability to climb a ladder
• Ability to lift and carry 25 pounds
• High School Diploma required

*Hours may vary due to regulations set forth by specific states.