Contact Center Representative (Incl. Selling) makes and receives calls primarily focused on selling and promoting products or services. Responds to customer inquiries using standard scripts, dialogues, or talking points. Being a Contact Center Representative (Incl. Selling) processes routine requests for information or services and transfers complex requests to support teams. Obtains new orders and closes pending sales for products or services. Additionally, Contact Center Representative (Incl. Selling) identifies opportunities to upsell additional products and tracks prospect interactions in the system. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative (Incl. Selling) works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
The Building Center, Inc.
Job Title: Outside Sales Representative
Reports to: Sales Manager/General Manager
FLSA Status: Salaried, Exempt
Division: Georgetown, SC
Summary:
Maintains and grows customer base across multiple business categories through effective full scope sales management techniques, including prospecting, account qualifying, sales development, quoting, and customer follow-up to ensure sales goals are met or exceeded.
Job Duties:
Qualifications & Requirements:
Education/Experience:
High School Diploma or General Education Degree (GED); two to four years of related experience and/or training; or equivalent combination of education and experience.
Work Environment:
While performing this job’s duties, the employee is regularly required to talk and hear. The employee is frequently required to stand, walk, sit, and reach with hands and arms. The employee is occasionally required to climb, balance, stoop, kneel, crouch, and crawl. The employee must occasionally lift and/or move up to 50 pounds.
While performing this job's duties, the employee is occasionally exposed to outdoor weather conditions. The employee is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually loud.
Benefits:
Medical Insurance
Dental Insurance
Vision Insurance
Disability Benefits
401(k) Employer Match and Profit Sharing
Group Term & Voluntary Life Insurance
Paid Time Off
Paid Holidays
ABOUT THE ORGANIZATION
The Building Center, Inc., founded in the Charlotte metro market in 1977, has grown into one of the largest non-publicly traded lumber and building products dealers in the US.
“We’ve built our business on providing excellent and consistent service to our builder customers,” said CEO and founder, Ed Norris. Accordingly, The Building Center maintains a fleet of over 300 trucks to service the Carolinas, with locations in Georgetown SC, Columbia SC, Holly Hill SC, Easley SC, Rock Hill SC, Pineville NC, Gastonia NC, Boone NC, Greensboro NC, Mebane NC, Monroe NC, and Ocean Isle Beach NC.
The Building Center leverages its sizable regional presence to purchase and sell branded and commodity products at competitive market prices. Inventories are maintained and managed to meet the needs of individual markets, regional building practices, and metro architectural trends.
“Our mission is to be our customer’s most valued building partner,” said Skip Norris, President. “That means we have products he or she needs on hand, trucks to deliver, and manufacturing support throughout every inch of the Carolinas.”
This level of ready product availability and service includes truss plants in north and central North Carolina and millwork/door shops in both the Triad and Charlotte metro locations. Additionally, custom millwork and prefab components are built-in Pineville, which also sources and fabricates exotic wood products like reclaimed lumber flooring, siding, cabinetry, and mantles.
“At the end of the day, construction is a people business,” said Skip Norris. “We’re here to provide assistance and solutions to the hard-working customers we serve.”
The Building Center, Inc., is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, status as a protected veteran, or status as an individual with a disability.
In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with The Building Center, Inc., please call (704) 889-8182 or email: careers@thebuildingcenterinc.com.
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