Contact Center Representative (Incl. Selling) jobs in Vermont
Contact Center Representative (Incl. Selling) makes and receives calls primarily focused on selling and promoting products or services. Responds to customer inquiries using standard scripts, dialogues, or talking points. Being a Contact Center Representative (Incl. Selling) processes routine requests for information or services and transfers complex requests to support teams. Obtains new orders and closes pending sales for products or services. Additionally, Contact Center Representative (Incl. Selling) identifies opportunities to upsell additional products and tracks prospect interactions in the system. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative (Incl. Selling) works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Recently Added Contact Center Representative (Incl. Selling) jobs
Contact Center Manager
- One Credit Union
-
Springfield, VT
FULL_TIME
-
The Contact Center Manager is directly responsible for the Contact Center (CC) activity, ensuring that organization, financial, operational, service and growth goals and plans are met. Serve as a leader and role model to the CC staff, effectively creating a high-quality work environment where staff are motivated to perform at their highest levels. Provide leadership and enhance, develop, implement, and/or enforce policies and procedures that improve the overall operation and effectiveness of the CC.
Essential functions and Basic duties :Directs, develops, motivates and coaches contact center personnel; oversees work schedules; administers performance evaluations and recommends appropriate actions including hiring, promotions, and salary adjustments. Identifies performance problems and takes action including terminations.
The ideal candidate will have :- 4-5 years of leadership/coaching experience in a cross-selling environment
- 2-3 years of financial services experience in a call center
- 2-3 years of consumer lending experience – mortgage and small business lending experience a plus
- Great interpersonal and communication (written and oral) skills
- Strong phone and verbal communication skills along with active listening
- Proficient in Microsoft office products
- Ability to navigate internal web based applications
- Ability to perform simple math such as interest calculations, percentages, multiplication and division
- Strong TEAM player
The Full-Time Contact Center Manager reports to the SVP of Retail Branch Operations.
Requirements:- Education Requirements: College graduate or equivalent work experience.
- Wages commensurate with experience and skillsets.
- Benefits offered: Health Care, HRA, FSA, Dental, Vision, Life & Disability, 401k plan, Holidays (11), Paid Time Off (PTO)
- 19 Days Ago
Contact Center Supervisor
- New England Federal Credit Union
-
South Burlington, VT
FULL_TIME
- Position: Contact Center Supervisor Hours: Normal schedule between: Monday-Friday, 8:00am – 6:00pm, and every other Saturday, 9:00am-1:00pm, w/alternate day off Location: 88 Technology Park Way in Sou...
- 20 Days Ago
Call Center Representative
- Heritage Family Credit Union
-
Rutland, VT
FULL_TIME
- This Position: This is a service position that provides World Class Member Service to both credit union members and employees. We are looking for an individual who will serve members promptly while re...
- Just Posted
Fitness Center Representative
- Planet Fitness - Burlington Fitness, Inc
-
Junction, VT
PART_TIME
- Planet Fitness is hiring! We are looking for friendly, professional, and highly motivated team players to our amazing team. Benefits Include: · Free Membership! All our employees enjoy a complimentary...
- 1 Day Ago
Patient Service Center Representative
- Champlain Toxicology Lab
-
Burlington, VT
FULL_TIME
- Patient Service Center Representative, Burlington, VTSeeking an outgoing, personable, and very reliable individual to work in Champlain Toxicology Lab’s new Patient Service Center in downtown Burlingt...
- 28 Days Ago
Call Center Representative
- Gainwell Technologies
-
Williston, VT
FULL_TIME
- Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have ...
- 29 Days Ago
Contact Center Representative (Incl. Selling) jobs at Popular Companies
Contact Center Representative
- Credit Union of Georgia
-
Marietta, GA
- Job Description Job Description Are you looking for a rewarding career with an organization that puts people first? Cred...
- 4/24/2024 12:00:00 AM
Contact Center Representative I
- Educational Federal Credit Union
-
Miami, FL
- Job Summary: The Contact Center Representative performs an essential service role by providing world class experience to...
- 4/24/2024 12:00:00 AM
Contact Center Representative II (Experienced)
- MCI Careers
-
Savannah, GA
- LOCATION: Savannah, GA JOB TYPE: Full-Time PAY TYPES: Hourly + Bonus SALARY: $11.10 - $16.10 / hour APPLICATION DETAILS:...
- 4/24/2024 12:00:00 AM
University Contact Center Representative
- Partnership Employment
-
Pleasantville, NY
- Job Description Job Description Immediately hiring a University Contact Center Representative in Pleasantville, NY! This...
- 4/24/2024 12:00:00 AM
Contact Center Representative
- Greater Texas Credit Union
-
Austin, TX
- Job Description What's in it for you as a Contact Center Representative: Hybrid position Training and ongoing coaching t...
- 4/23/2024 12:00:00 AM
Contact Center Representative
- WMA
-
Austin, TX
- Job Description Job Description Our company is seeking Part-Time Contact Center Representatives. Shift is: Monday to Fri...
- 4/22/2024 12:00:00 AM
Contact Center Representative
- WMA
-
Irving, TX
- Job Description Job Description Our company is seeking Part-Time Contact Center Representatives. Shift is: Monday to Fri...
- 4/21/2024 12:00:00 AM
Contact Center Representative
- Veridian Credit Union
-
Cedar Falls, IA
- Job Description Job Description MUST LIVE IN THE CEDAR FALLS/WATERLOO IOWA OR SURROUNDING AREA Fluency in Spanish speaki...
- 4/20/2024 12:00:00 AM
About Vermont
Vermont is located in the New England region of the Northeastern United States and comprises 9,614 square miles (24,900 km2), making it the 45th-largest state. It is the only state that does not have any buildings taller than 124 feet (38 m). Land comprises 9,250 square miles (24,000 km2) and water comprises 365 square miles (950 km2), making it the 43rd-largest in land area and the 47th in water area. In total area, it is larger than El Salvador and smaller than Haiti. It is the only landlocked state in New England, and it is also the easternmost and the smallest in area of all landlocked sta...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Representative (Incl. Selling) jobs
$34,600 to $48,515