Contact Center Representative jobs in Alexandria, LA

L
Call Center Representative
  • Louisiana Eye and Laser Center
  • Pineville, LA FULL_TIME
  • Description

    Call Center Representative

    Reports to

    Call Center Manager

    Starting Pay:

    $12/hour


    Summary

    This position is responsible for doing everything necessary to maintain Louisiana Eye and Laser Center’s growth, patient and physician satisfaction.

    Essential Functions:

    • Handling a high volume of calls on a daily basis and take appropriate action for each call.
    • Maintain and elevate customer satisfaction
    • Ability to learn our information system quickly
    • Able to speak with patients and how to educate them over the phone
    • Meet customer service targets and goals
    • Scheduling patients
    • Monitoring provider schedules

    Other duties

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.


    Requirements

    Skills and Qualifications:

    • Strong computer skills
    • Proficient in Microsoft Excel, Word and Outlook
    • Excellent interpersonal communication skills
    • Must be able to work some weekends
    • Strong problem-solving abilities
    • High degree of initiative
    • Ability to multitask
    • Effective time management
    • Patient-centered


    Education and Experience:

    • High School Diploma or GED (Required)
    • Experience working in a professional Call Center that is fast paced with heavy call volume (Preferred)
    • Experience working in the ophthalmology/medical field (Preferred)
    • Medical terminology knowledge (Preferred)


    Physical demands

    Requires sitting for an extended period of time.



    Affirmative Action/EEO statement

    Louisiana Eye and Laser’s practice is to comply with all federal, state and local employment law, and it is committed to equal opportunity in employment. LEL is committed to providing equal opportunity for all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, political affiliation, veteran status, membership or application for membership in a uniformed service such as the military or a public health service, genetic information or any other characteristic protected under federal, state, or local law.


  • 28 Days Ago

C
Call Center Representative
  • Cleco
  • Pineville, LA FULL_TIME
  • We’re committed to being the clean energy leader in Louisiana. By investing in renewables like solar and utilizing carbon capture and sequestration technology to make our air cleaner, we’re in this fo...
  • 4 Days Ago

C
Representative admitting
  • CHRISTUS Central Louisiana Imaging Center
  • Alexandria, LA FULL_TIME
  • Job Description Summary : Patient Access / Pre-Access Representatives facilitate a welcome and easy access to the facility and are responsible for establishing an encounter for any patient who meets t...
  • 23 Days Ago

L
Front Desk Representative
  • Louisiana Eye and Laser Center
  • Alexandria, LA FULL_TIME
  • DescriptionFront Desk RepresentativeReports To:Front Office ManagerStarting Pay:$13/hourJob Summary:This position will be responsible for welcoming and greeting patients and visitors in person or on t...
  • 14 Days Ago

I
Dispatcher/ Business Contact
  • InCharge Logistics
  • Alexandria, LA FULL_TIME
  • InCharge Logistics has an exciting opportunity for a Dispatcher/ Business Contact to oversee our major delivery operation in Alexandria, LA!Previous supervisor and delivery driving experience required...
  • 3 Days Ago

L
Member Services Agent (Call Center Representative)
  • Liviniti
  • Natchitoches, LA FULL_TIME
  • Member Services Agent We wanted a PBM that worked better… so we created one. Liviniti, the leading disruptor in the PBM industry, simplifies the complexities of navigating through the Pharmacy Benefit...
  • 23 Days Ago

Filters

Clear All

  • Filter Jobs by companies
  • More

0 Contact Center Representative jobs found in Alexandria, LA area

C
Registered Nurse Lead-Acute Telemetry-Full Time
  • Christus Health
  • Alexandria, LA
  • Description Summary: Oversees and coordinates day-to-day activities of nursing personnel in patient care units, provides...
  • 3/28/2024 12:00:00 AM

D
Internal Revenue Agent (Reviewer - Examiner) 12 MONTH ROSTER - AMENDED
  • Department Of The Treasury
  • Alexandria, LA
  • Duties WHAT IS THE WHISTLEBLOWER OFFICE (WBO) DIVISION? A description of the business units can be found at: https://www...
  • 3/28/2024 12:00:00 AM

R
Certified Respiratory Therapist Technician CRTT
  • Rapides Regional Medical Center
  • Alexandria, LA
  • Description Introduction Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring ...
  • 3/28/2024 12:00:00 AM

B
Store Manager>
  • Boot Barn
  • Alexandria, LA
  • Boot Barn - 2201 Memorial Drive [Store Supervisor] As a Store Manager at Boot Barn, you'll: Build, maintain and institut...
  • 3/27/2024 12:00:00 AM

R
Cashier
  • Raising Cane's
  • Alexandria, LA
  • Overview: Starting hiring pay range (based on location, experience, qualifications, etc.): $10 - $12/ hour As a Cashier ...
  • 3/27/2024 12:00:00 AM

P
Customer Service Representatives Pineville, LA 2990 Louisiana Hwy 28 East 71360
  • Pizza Hut Shop
  • Pineville, LA
  • 2990 Louisiana Hwy 28 East **Pineville, LA 71360** **Customer Service Representatives** **Description:** What's on the m...
  • 3/25/2024 12:00:00 AM

T
FT Customer Service Representative - Work From Home>
  • TridentCare
  • Pineville, LA
  • [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k - As a Customer Service Re...
  • 3/24/2024 12:00:00 AM

R
Cook
  • Raising Cane's Chicken Fingers
  • Alexandria, LA
  • **Cook** Alexandria, Louisiana **BENEFITS** **Voluntary** * Dental * Vision * Supplemental Life Insurance * Pet Insuranc...
  • 3/24/2024 12:00:00 AM

Alexandria is the ninth-largest city in the state of Louisiana and is the parish seat of Rapides Parish, Louisiana, United States. It lies on the south bank of the Red River in almost the exact geographic center of the state. It is the principal city of the Alexandria metropolitan area (population 153,922) which encompasses all of Rapides and Grant parishes. Its neighboring city is Pineville. In 2010, the population was 47,723, an increase of 3 percent from the 2000 census....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Representative jobs
$29,374 to $38,594
Alexandria, Louisiana area prices
were up 1.2% from a year ago

Contact Center Representative in Florissant, MO
Organizes and prioritizes work with little direction.
March 06, 2023
Contact Center Representative in Fort Smith, AR
Offer additional services to customers by recognizing opportunities and educating customers about product enhancements, new products or new services.
March 09, 2023
Contact Center Representative in Jacksonville, FL
Act and register with the Nationwide Mortgage Licensing System and Registry (registry) and maintain a current registration as a Mortgage Loan Originator (“MLO”).
January 30, 2023