Contact Center Representative jobs in North Dakota

T
Contact Center Representative
  • Town and Country Credit Union
  • Fargo, ND FULL_TIME
  • We're hiring Contact Center Representatives in Fargo, starting pay $17.00 per hour or higher based on experience an additional $5.00 per hour for Saturday shifts.

    Additionally, we are currently offering a $1,000 sign-on bonus!

    What the Role Entails

    If you believe strong customer service is just as important over the phone or online as it is in person, we want to talk to you. We're hiring a Contact Center Representative who will be responsible for handling and resolving a wide variety of member service inquiries including but not limited to account statements, account balance, payments, transfers and all electronic services in a prompt, warm and courteous manner via various channels including phone, email and others. The Contact Center Representative will complete and maintain all related reports, records and files needed to document these inquiries and support all functions within the Contact Center.

    What we're looking for

    We're looking for a problem-solver who has a professional demeanor with knowledge of data processing and a desire to maintain good business relationships with members. The Contact Center Representative will ensure that all functions are efficiently, effectively and accurately performed in accordance with our policies and security procedures and keep the Lead Contact Center Representative informed of area activities and significant problems. The Contact Center Representative must be a team player and active listener who can identify member needs, as well as have a willingness to gain product knowledge and achieve goals. A two-year college degree or equivalent experience is required with a minimum of one year related experience at a financial institution or other cashier function preferred. Those with contact center experience preferred, as well. This person must have excellent oral and written communication skills, interpersonal skills and personal computer/keyboarding skills, as well as the ability to work with numbers. We are looking to fill a shift between the hours of 10:00am - 7:00pm M-F with rotating 8am - 2pm Saturdays. If this sounds like a good fit for you, apply today!

    What it's like to work at Town & Country Credit Union

    We're a team of about 160 employees spread across 11 branches in Fargo, West Fargo, Minot, Kenmare and Stanley. We're on a mission to positively impact our members, our employees and our communities through offering some of the best products around coupled with great member service, generous employee benefits, and giving back to our communities. We work hard to foster a positive and exciting work environment that provides our employees with new challenges, advancement opportunities and continuing education.

    Working at Town & Country Credit Union comes with a number of benefits for full and part-time positions including:

    1. Competitive compensation
    2. $5 additional hourly pay for Saturday shifts for non-exempt staff
    3. Paid holidays
    4. Generous paid time off
    5. "Dress for your day" dress code
    6. Health, dental and vision insurance
    7. Life and disability insurance
    8. Flexible spending program
    9. 401(k) with employer contributions
    10. Paid volunteer time
    11. Tuition reimbursement
    12. YMCA Corporate Membership Discount

    Town & Country Credit Union is an Equal Opportunity Employer. Click here to learn more: https://www.townandcountry.org/careers

    *Bonuses offered for a limited time only, additional terms and conditions may apply.

  • 12 Days Ago

C
Call Center Representative
  • Community Health Service Inc.
  • Grafton, ND FULL_TIME
  • Here at Community Health Service, Inc (CHSI), our mission is to provide high quality health care to the overlooked and underserved. Sound rewarding? You bet it is! If you are looking for more than jus...
  • 24 Days Ago

F
Call Center Representative
  • First Community Credit Union
  • Jamestown, ND FULL_TIME
  • First Community Credit Union is seeking a full-time call center representative (Member Relations Specialist) to join our team to thoroughly and efficiently handle our members' and prospective members'...
  • Just Posted

F
Call Center Representative-Jamestown
  • First Community Credit Union
  • Jamestown, ND FULL_TIME
  • First Community Credit Union is seeking a full-time call center representative (Member Relations Specialist) to join our team to thoroughly and efficiently handle our members' and prospective members'...
  • Just Posted

N
Call Center Representative
  • Neotech Solutions
  • Fargo, ND FULL_TIME
  • Role: Customer SupportLocation: Fargo, ND (Onsite)Job Type: ContractInterview process: Telephonic/ Web ExJob DescriptionPurpose/Objective of position Responsible for handling a high volume of incoming...
  • 1 Day Ago

B
Call Center Representative
  • BuzzClan Private Limited
  • Fargo, ND CONTRACTOR
  • Job Title: Customer Service Rep ILocation: Fargo, ND 58103Duration: 12 monthsShift: 5:30am to 2:00pmWhat you’ll do on a typical day: Assist customers and business partners via telephone and email. Han...
  • 2 Days Ago

M
Contact Center Representative | Savannah, GA
  • MCI Careers
  • Savannah, GA
  • LOCATION: Savannah, GA JOB TYPE: Full-Time & Part-Time PAY TYPES: Hourly + Bonus SALARY: $11.10 - $16.10 / hour APPLICAT...
  • 3/28/2024 12:00:00 AM

M
Contact Center Representative | Dallas, TX
  • MCI Careers
  • Dallas, TX
  • LOCATION: Dallas, TX JOB TYPE: Full-Time PAY TYPES: Hourly + Bonus SALARY: $13.10 - $17.10 / hour APPLICATION DETAILS: N...
  • 3/28/2024 12:00:00 AM

W
Contact Center Representative
  • WMA
  • Austin, TX
  • Job Description Job Description Our company is seeking Part-Time Contact Center Representatives. Shift is: Monday to Fri...
  • 3/28/2024 12:00:00 AM

E
Contact Center Representative
  • Educational Federal Credit Union
  • Kendall, FL
  • Job Description Job Description This is an entry skilled level support position in the Member Contact Center (MCC). The ...
  • 3/28/2024 12:00:00 AM

M
Contact Center Representative II (Experienced)
  • MCI Careers
  • Las Cruces, NM
  • LOCATION: Las Cruces, NM JOB TYPE: Full-Time PAY TYPES: Hourly + Bonus SALARY: $12.10 - $13.75 / hour APPLICATION DETAIL...
  • 3/28/2024 12:00:00 AM

F
Contact Center Representative
  • Flex Personnel
  • Plano, TX
  • Job Description Job Description In Search Of Hard working and dedicated customer service representative to work in our c...
  • 3/27/2024 12:00:00 AM

K
Contact Center Representative
  • Kemba Cincinnati Credit Union
  • West Chester, OH
  • Job Description Job Description ABOUT US Kemba Credit Union is a not-for-profit organization based out of West Chester, ...
  • 3/26/2024 12:00:00 AM

M
Contact Center Representative | Wichita, KS
  • MCI Careers
  • Wichita, KS
  • LOCATION: Wichita, KS JOB TYPE: Full-Time & Part-Time PAY TYPES: Hourly + Bonus SALARY: $11.00 - $14.00 / hour BENEFITS ...
  • 3/24/2024 12:00:00 AM

North Dakota is a Midwestern state of the United States. It borders Canada and lies at the center of the North American continent. The geographic center of North America is near the town of Rugby. Bismarck is the capital of North Dakota, and Fargo is the largest city. Soil is North Dakota's most precious resource. It is the base of the state's great agricultural wealth. But North Dakota also has enormous mineral resources. These mineral resources include billions of tons of lignite coal. In addition, North Dakota has large oil reserves. Petroleum was discovered in the state in 1951 and quickly...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Representative jobs
$31,834 to $41,826

Contact Center Representative
Receive and document customer concerns.
May 19, 2023
Collects relevant caller data accurately and quickly during the telephone conversation.
May 05, 2023
Documents and enters information in related systems.
April 28, 2023
Contact Center Representative in San Antonio, TX
Manage customer requests from channels other than phone (eg.
March 28, 2023
Contact Center Representative in Salt Lake City, UT
Requires general knowledge of the organization, its services and policies and procedures.
May 13, 2023