Contact Center Representative - Outbound jobs in Charleston, WV
Contact Center Representative - Outbound initiates calls to current and potential customers to sell and upsell products and services. Uses standard scripts and procedures to promote products and services. Being a Contact Center Representative - Outbound processes orders and documents customer requests, interactions, outcomes, and feedback in the system. May make follow up calls to confirm details of orders or provide additional information. Additionally, Contact Center Representative - Outbound requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative - Outbound works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Recently Added Contact Center Representative - Outbound jobs
Patient Contact Representative
- Mountaineer Employment
-
Charleston, WV
FULL_TIME
-
Mountaineer Employment Solutions is West Virginia’s premier talent acquisition and staffing leader. We serve businesses and job seekers across West Virginia and beyond from our offices in Charleston and Morgantown. We encourage you to visit our website to explore more information on Mountaineer Employment Solutions and our other job postings!https://www.beamountaineer.com/
Description of Role:Mountaineer Employment Solutions has partnered with a medical center in St. Albans, WV. They are currently seeking qualified Patient Contact Representatives. This position will primarily be responsible for handling a large amount of calls in a timely manner with a focus on excellent customer service.Tasks:- Achieve desired customer service levels
- Obtain accurate information when scheduling, including patient demographics, insurance and purpose of visit
- Obtain complete and accurate information when taking phone messages/patient cases
- Follow standardized schedule templates
- Manage large amounts of calls in a timely and effective manner
- Routing calls appropriately
- Schedule appointments, including entering and updating patient data in the computer system and informing patient of any preparations needed for the visit
- Providing excellent customer service
- Researching customer problems
- Identifying customer needs while providing the right solutions to customers
- Doing appointment reminder calls the day before for any patients that have not confirmed their appointment
- Other duties as assigned
Skills and Requirements:- Previous healthcare experience preferred
- Working knowledge of medical terminology preferred
- Excellent verbal and written communication skills & effective interpersonal communication skills
- Minimum education, high school diploma or equivalent
- Must have the ability to operate computer systems
- Excellent customer service skills preferred
- Must have specific vision abilities including, close vision, distance vision, color vision, depth perception and ability to adjust focus
- Must be friendly and personable
- Prior computer experience preferred
- MUST provide proof of COVID-19 vaccination
Work Schedule:- Full-time
- Monday through Friday, 8:00am to 5:00pm
Compensation:- Starting at $14.00 per hour
Mountaineer Employment Solutions is an equal employment opportunity. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. Employment with Mountaineer Employment Solutions is decided on the basis of qualifications, merit, and business need. - 8 Days Ago
Call Center Representative ( REMOTE )
- Jill's Commercial Cleaning Service
-
Charleston, WV
FULL_TIME
- We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complain...
- 22 Days Ago
Registration Representative Family Medicine Center -- Family Medicine Center -- Heart & Vascular Cen
- Charleston Area Medical Center (CAMC) Health System
-
Charleston, WV
FULL_TIME
- Job Summary Responsible for handling scheduling based calls and coordinating the scheduling of appointments for outpatient procedures for participating physicians and patients at the Family Medicine C...
- 8 Days Ago
Call Center Representative- Charleston, WV
- RSHARMA
-
Charleston, WV
CONTRACTOR,FULL_TIME
- Customer Service Representative Rate - $15/hr depending on experience. Location: 200 Tracy way, Charleston, WV (need local candidates only) Shift – Monday to Friday 8AM to 4:30PM EST or 8:30 AM to 5PM...
- 20 Days Ago
School Technology Contact (P2024077)
- West Virginia Department of Education
-
Charleston, WV
FULL_TIME
- JobID: 13683 Position Type: Contract/Hourly Employment/Extracurricular Assignment - Professional Personnel Date Posted: 11/28/2023 Location: Frametown Elementary School Closing Date: at 4 PM on 12/05/...
- 1 Month Ago
Registration Representative -- Electrophysiology -- Memorial-MSOB
- Charleston Area Medical Center (CAMC) Health System
-
Charleston, WV
FULL_TIME
- Job Summary Provide patient registration, charge entry, discharge, point of service (POS) collections, and other related services for the assigned location. Responsibilities 1. Greet and register pati...
- 1 Month Ago
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0 Contact Center Representative - Outbound jobs found in Charleston, WV area
Senior Solutions Advisor - Db2 Tools and z/OS
- Rocket Software
-
Charleston, WV
- Rocket Software Senior Solutions Advisor - Db2 Tools and z/OS Charleston , West Virginia Apply Now It's fun to work in a...
- 4/24/2024 12:00:00 AM
Field Service Representative
- Jobs for Humanity
-
Charleston, WV
- Company Description Jobs for Humanity is collaborating with Safelite to build an inclusive and just employment ecosystem...
- 4/24/2024 12:00:00 AM
CUSTOMER SERVICE REPRESENTATIVE - REMOTE
- Palco
-
Charleston, WV
- Customer Service Representative Palco is a visionary company pioneering an emerging health-care movement that empowers p...
- 4/24/2024 12:00:00 AM
Floor Leader
- Buckle
-
Barboursville, WV
- Summary The Leader in Training (LIT) and Floor Leader position's primary responsibility is to fulfill our mission statem...
- 4/24/2024 12:00:00 AM
Store Manager
- Lids
-
Charleston, WV
- About Our Company For nearly 25 years, Lids has been the leading headwear and sportswear retailer in North America! We a...
- 4/23/2024 12:00:00 AM
Field Service Representative
- Safelite Group, Inc.
-
Charleston, WV
- Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an ...
- 4/22/2024 12:00:00 AM
Customer Service Representative - Remote (Ultimate Medical Academy Grads Only)
- Concentrix
-
Charleston, WV
- Job Title: Customer Service Representative - Remote (Ultimate Medical Academy Grads Only) Job Description This requisiti...
- 4/21/2024 12:00:00 AM
FT Customer Service Representative - Work From Home>
- ARIVE
-
Saint Albans, WV
- [Call Center / Remote] Anywhere in U.S. / Up to $50K per year / Medical, Dental and Vision / 401k match / PTO - As a Cus...
- 4/20/2024 12:00:00 AM
About Charleston, West Virginia
Charleston is the most populous city in, and the capital of, the U.S. state of West Virginia. Located at the confluence of the Elk and Kanawha rivers, the population during the 2017 Census Estimate was 47,929. The Charleston metropolitan area as a whole had 214,406 residents. Charleston is the center of government, commerce, and industry for Kanawha County, of which it is the county seat.
Early industries important to Charleston included salt and the first natural gas well. Later, coal became central to economic prosperity in the city and the surrounding area. Today, trade, utilities, governm...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Representative - Outbound jobs
$32,727 to $43,822
Charleston, West Virginia area prices
were up 1.2% from a year ago
were up 1.2% from a year ago