Contact Center Representative - Outbound initiates calls to current and potential customers to sell and upsell products and services. Uses standard scripts and procedures to promote products and services. Being a Contact Center Representative - Outbound processes orders and documents customer requests, interactions, outcomes, and feedback in the system. May make follow up calls to confirm details of orders or provide additional information. Additionally, Contact Center Representative - Outbound requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative - Outbound works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Starting pay range: $20.14 - $22.90 per hour, eligible for incentives.
OCCU offers $2 per hour in additional compensation for bilingual Spanish-speaking employees who pass a standardized language test.
Location: Remote position must live in Oregon or Washington to be considered for the role.
OCCU is here to enrich lives. We do this by hiring tenacious, humble, and big-hearted individuals who are driven to work hard; contribute to an outstanding member experience; support their community through volunteering and advocating for community needs and are dedicated to their own individual growth and development.
As a Service Representative, you will assist members and potential members with their Credit Union needs; explain services, set up new accounts, respond to problems, and direct members to the appropriate employees. This is a fast-paced job with a lot of moving parts!
This is a full-time position with a work schedule that would range from 8 am to 6:30 pm, Monday - Friday. Saturday rotations are required. We are currently working a 32-hour work week in the Contact Center where you would work four (4), 8-hour days and be compensated for 40 hours! The 32-hour work week is subject to change back to five (5) days a week with an 8-hour day work schedule at any time if business need requires it. Days off may rotate and may not be all together.
Every day you will:
To thrive in this role, you must have:
Qualified candidates for this position will have the relevant education and experience necessary to perform the essential functions and meet the minimum performance expectations for this position with or without accommodation.
OCCU offers a robust compensation and benefits package including:
OCCU is an Equal Opportunity Employer.
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0 Contact Center Representative - Outbound jobs found in Eugene, OR area