Contact Center Representative - Outbound jobs in Fayetteville, AR
Contact Center Representative - Outbound initiates calls to current and potential customers to sell and upsell products and services. Uses standard scripts and procedures to promote products and services. Being a Contact Center Representative - Outbound processes orders and documents customer requests, interactions, outcomes, and feedback in the system. May make follow up calls to confirm details of orders or provide additional information. Additionally, Contact Center Representative - Outbound requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative - Outbound works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Recently Added Contact Center Representative - Outbound jobs
Contact Center Specialist (FT)
- Wal-mart - Sam'sClub.
-
Bentonville, AR
FULL_TIME
-
What you'll do:
- Supports assigned business areas in the execution of practices, systems, and activities by conducting analyses of initiatives to understand and communicate existing trends; analyzing and interpreting data; and translating data analysis into recommendations that are aligned with business objectives.
- Provides administrative support by assisting management with training other team members; supporting special projects involving research and review of data; establishing agendas and creating information packets for customer meetings; researching the impact of process changes and communicating changes to leadership; ensuring adherence with business process controls; analyzing data to establish accounting period cutoffs; facilitating validation of system postings; educating business partners on best practices to drive compliance across the business; and supporting special projects involving research and review of data.
- Supports quality control by creating documentation that adheres to Walmart business rules; validating accuracy of data received; notifying management of quality issues or concerns; identifying data trends and system and process issues and communicating to stakeholders; sharing process improvement suggestions; and performing quality checks of documents processed.
- Ensures compliance with local, state, and federal laws and regulations and company policies and procedures by analyzing and interpreting reports; implementing and monitoring human resource compliance processes; implementing action plans to improve performance; and ensuring confidentiality of information, documentation, and assigned records.
- Provides customer service by responding to customer disputes and ad-hoc questions requiring research; collaborating with customers to escalate customer inquiries and provide status updates and guidance to management; communicating to customers via verbal and written communication; conducting compliance reviews; negotiating dispute resolution; analyzing, interpreting, and consolidating information into reporting for customer review; and coordinating communication between customer and business area.
- Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.
- Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices.
Shift Schedule:- 7:00 AM to 3:30 PM CDT
Preferred Qualifications:- Departmental Payroll.
- Information Systems.
- Finance/Accounting.
- Bachelor's Mathematics.
- Bachelor's Finance / Accounting.
- Bachelor's of Information Technology.
- Bachelor's of Computer Programming.
- Business Management or Administration.
- Bilingual would be an excellent plus.
Minimum Qualifications:- Experience in contact center.
- Experience Microsoft Office.
- Bentonville or 50 miles away / flexibility to work onsite when required.
About WalmartAt Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability - and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance, and hundreds of other industries—all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?
Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas, and opinions- while being inclusive of all people. - 6 Days Ago
Call Center Representative
- Buffalo Run Casino & Resort
-
Miami, OK
FULL_TIME
- Position Description:Inside Sales’ primary role is to act as the primary growth engine for marketing. This position develops strategic relationships with guests and drives business to casino propertie...
- 27 Days Ago
Account Representative
- Central Research Career Center
-
Lowell, AR
FULL_TIME
- Job Summary The Account Representative is responsible for performing collection activities on receivables. The Account Representative will locate and communicate with debtors via the telephone and wri...
- 10 Days Ago
Medical Clerk/Call Center Representative
- Ozark Dermatology Clinic
-
Fayetteville, AR
FULL_TIME
- Ozark Dermatology is seeking a patient centered, team-oriented part time Medical Clerk/Call Center Representative for our rapidly growing organization. The ideal candidate will value personal and team...
- 29 Days Ago
Data Specialist
- Contact Government Services, LLC
-
Fayetteville, AR
FULL_TIME
- Data Specialist Employment Type: Full-Time, Mid-Level Department: Data Science As a Data Specialist for CGS you will help our government client in processing data using LAW. The ideal candidate will r...
- 12 Days Ago
Clerical Worker
- Contact Government Services, LLC
-
Fayetteville, AR
FULL_TIME
- Clerical Worker Employment Type: Full-Time, Entry Department: Administrative CGS is seeking a dedicated clerical worker to join a fast-paced and hard-working team to assist with any legal accounts. As...
- 12 Days Ago
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0 Contact Center Representative - Outbound jobs found in Fayetteville, AR area
Client Advisor
- World Insurance Associates, LLC.
-
Rogers, AR
- Job Description Job Description Commercial and Personal Lines Client Advisor (Sales Producer) - Rogers, Arkansas Summary...
- 4/23/2024 12:00:00 AM
Customer Care Advisor
- Madison
-
Fayetteville, AR
- . explains how you can do this. **Location: Head Office, Knowlhill** **Closing Date: Apr 30, 2021** Head Office, Knowlhi...
- 4/22/2024 12:00:00 AM
Sales Associate
- Orangetheory Fitness
-
Fayetteville, AR
- Be fit. Change lives. Have fun. If you mention fitness within moments of meeting someone...if you encourage friends and ...
- 4/22/2024 12:00:00 AM
Internal Revenue Agent (Technical Specialist - Emerging Issues)
- Internal Revenue Service
-
Fayetteville, AR
- Summary Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT ...
- 4/21/2024 12:00:00 AM
FT Customer Service Representative - Work From Home>
- ARIVE
-
Bentonville, AR
- [Call Center / Remote] Anywhere in U.S. / Up to $50K per year / Medical, Dental and Vision / 401k match / PTO - As a Cus...
- 4/20/2024 12:00:00 AM
Assistant Project Manager
- CRB
-
Fayetteville, AR
- Company Description CRB's over 1,500 expert professionals drive innovative, life-changing and life-saving solutions for ...
- 4/20/2024 12:00:00 AM
Customer Service Representative (DL)
- Goldschmitt and Associates Llc
-
Lowell, AR
- **Customer Service Representative (DL)** MOHELA DL Lowell, Arkansas Minimum Experience **Entry-level** Compensation **17...
- 4/19/2024 12:00:00 AM
Branch Office Administrator
- Edward Jones
-
Fayetteville, AR
- Would you call yourself a relationship builder, a problem solver or a critical thinker? If you answered yes, we need you...
- 4/2/2024 12:00:00 AM
About Fayetteville, Arkansas
Fayetteville is the third-largest city in Arkansas and county seat of Washington County. The city is centrally located within the county and has been home of the University of Arkansas since the institution's founding in 1871. Fayetteville is on the outskirts of the Boston Mountains, deep within the Ozarks. Known as Washington until 1829, the city was named after Fayetteville, Tennessee, from which many of the settlers had come. It was incorporated on November 3, 1836 and was rechartered in 1867. The four-county Northwest Arkansas Metropolitan Statistical Area is ranked 105th in terms of ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Representative - Outbound jobs
$33,127 to $44,357
Fayetteville, Arkansas area prices
were up 1.2% from a year ago
were up 1.2% from a year ago