Contact Center Representative - Outbound initiates calls to current and potential customers to sell and upsell products and services. Uses standard scripts and procedures to promote products and services. Being a Contact Center Representative - Outbound processes orders and documents customer requests, interactions, outcomes, and feedback in the system. May make follow up calls to confirm details of orders or provide additional information. Additionally, Contact Center Representative - Outbound requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative - Outbound works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Description
Bank of Botetourt is currently seeking applicants for a Care Center Representative / ITM Support which will work out of our Customer Care Center in Buchanan, Virginia. Qualified candidates for this position should posses computer skills, excellent communication skills, both verbal and written. Must have the ability to be a team player and be capable of multi-tasking in a fast-paced environment. Candidate must also be willing to work flexible hours. Previous teller experience is beneficial but not required. Individuals in this role will learn many aspects of the bank’s operations and have the benefit of being involved in and contributing to a growing department.
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0 Contact Center Representative - Outbound jobs found in Roanoke, VA area