Contact Center Sales Coach jobs in Salem, OR

Coach was founded in 1941 as a family-run workshop, and today is a leading New York design house of modern luxury accessories and lifestyle collections. We attribute the prominence of the Coach brand to the unique combination of our original American attitude and design, our heritage of fine leather goods and custom fabrics, our superior product quality, and our commitment to the customer experience.

At Coach, we bring together strong, collaborative people in a culture of mutual respect, support, accountability, and passion for the brand and product. Our goal is to offer an inspirational and modern workplace that allows for exceptional talent to thrive.

We are currently seeking Stock Associates to work at our Premium Outlet store in Woodburn Oregon.

The successful individual will leverage their proficiency in Sales to...

• Deliver renowned and authentic service that creates a Modern Luxury customer experience

• Support an environment of teamwork, trust and collaboration with peers, customers and supervisors

• Take ownership and commitment for delivering results; Meet or exceed personal productivity goals (selling or processing)

• Demonstrate adaptability and flexibility to change to meet need of the business (i.e. flex between selling and non-selling)

• Promote and endorse a team selling environment by supporting product flow and the smooth running of the store

• Complete daily operational tasks including maintenance of sales floor and backroom

• Replenish inventory on sales floor and process shipments/transfers as needed and within Coach standards and timeframes

The accomplished individual will possess...

• 1-3 years of previous selling/stock experience in a luxury retail service environment preferred. Possesses current knowledge of fashion trends and competition in the marketplace.

• High school diploma or equivalent; college degree preferred

• Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkies, understand and read shipment reports, price sheets and product release sheets.

• Ability to communicate effectively with customer and team. Mobility to maneuver the sales floor and stock room to provide and support customer service. Reach above/bend to obtain product for customers from store fixtures/shelves at various heights and climb ladders/stairs/step-stools to perform visual merchandising and housekeeping duties. Ability to frequently lift and carry up to five pounds and at times lift and carry product/cartons up to fifty pounds to process product shipment/transfers.

• Ability to work a flexible schedule to meet the needs of the business, including nights, weekends and holidays.

**ALERT: Fraudulent Recruiting Activity through Craigslist

Coach became aware of fraudulent job postings on Craigslist where unauthorized individuals are using the Coach and/or Coach Leatherware name to solicit potential job seekers for employment. The information confirms an offer of employment to Coach and directs the recipient to send a copy of their credit report to Coach for their employment files. This is not Coach’s practice. If we make you an offer of employment, which would ALWAYS be done personally, then we will make arrangements with your knowledge and via a secured method to obtain your information and consent in order to process background checks that are always part of our hiring process. Please note this is NOT a legitimate offer, and Coach is not affiliated with the postings. We encourage anyone who encounters or falls victim to this type of fraudulent activity to report it to Craigslist.

Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

Job Type: Part-time

Pay: $15.00 - $16.50 per hour

Benefits:

• Health insurance
• Paid time off

Compensation package:

• Bonus opportunities

Schedule:

• Weekends as needed

Experience:

• Sales: 1 year (Required)

Work Location: In person