Contact Center Sales Coach jobs in Santa Cruz, CA

Purpose of position: To provide sales assistance and relief while maximizing and promoting sales of supplier brands to accounts through effective account management, sales execution, and communication, while promoting exceptional customer service. 

Essential Functions: (must be able to perform these functions, with or without a reasonable accommodation). 

• Highly self motivated and results orientated with the ability to set priorities, coordinate multiple tasks simultaneously, and be attentive to details
• Strong selling and negotiation skills
• Proficient in Office (word, excel, power point)
• Ability and willingness to work flexible and long hours
• Strong customer service skills and the ability to work in a team environment
• Strong verbal and written communication skills
• Able to understand and read invoices, load sheets, job orders installation an set up instructions 
• Ability to calculate simple math functions 
• Ability to move products weighing up to 165 lbs. as well as hang merchandise
• Ability to climb ladders
• Ability of repetitive lifting (up to 50 lbs overhead), bending, stooping, kneeling, crawling, and twisting
• Pushing and pulling up to 340 pounds on a two-wheeler

Skills, knowledge and abilities: (these are required to enable job holder to perform the essential functions of the job).

• Responsible for regular call frequency on assigned retail accounts primarily to sell volume, increase distribution, merchandise, monitor price and shelf space management
• Build business relationships with and present professional sales presentations using sales histories. 
• Responsible for maintaining published product freshness standards in assigned retail accounts by monitoring and rotating product
• Responsible for maintaining up to date mobility system
• Selling in of new placements
• Merchandising with P.O.S materials
• Increase shelf space and introduce new brands and packages 
• Work with the Accounts Receivable department to resolve credit issues including collection of past due balances
• Responsible to daily decisions regarding retail inventory levels using past sales history, changes in climate, competition activity, and special promotional activities
• Attend sales and team meetings as directed by management along with daily interaction with managers to discuss sales issues
• Participate in evening and weekend promotions as necessary
• Responsible for any other tasks deemed necessary by District Manager, Sales Manager, and/or Sales Director.

Experience and Education Requirements: Must be 21 years of age and have a valid driver’s license and safe driving record. One (1) year of selling or merchandising experience in the beverage industry or grocery retail, preferred. 

Working Conditions: Moderate physical exertion, exposure to inclement weather, and exposure to fumes and noise from vehicle.