Contact Center Scheduler jobs in Abilene, TX

Job Description:

Position Type: Remote

Age Requirement: 18 years or older

Eligibility: Must be authorized to work in the USA, Australia, Mexico, or Colombia

Experience: No prior experience required; comprehensive training provided

Equipment: Access to a Wi-Fi connection, a smartphone or computer

Overview:

As a Remote Travel Scheduler, you will play a crucial role in facilitating and coordinating scheduling activities for clients, suppliers, and internal teams. This remote position offers flexibility and the opportunity to work with clients and suppliers in multiple countries. Your responsibilities will include conducting research, creating schedules, presenting quotes to clients, and maintaining effective communication with suppliers through email and other channels.This independent contractor opportunity is commission-based, and your compensation is derived from the profits generated by your sales (1099).

Key Responsibilities:

1. Conduct Research: Gather information relevant to scheduling and coordination tasks, such as availability of resources, pricing, and scheduling constraints.

2. Planning: Develop schedules and plans that meet the needs and expectations of clients, considering time zones, resources, and other relevant factors.

3. Client Interaction: Communicate directly with clients to understand their scheduling preferences, provide quotes, and address any inquiries or concerns promptly and professionally.

4. Supplier Relations: Establish and maintain relationships with suppliers, negotiating terms, coordinating services, and ensuring seamless collaboration.

5. Email Communication: Utilize email communication as a primary means to facilitate scheduling, share updates, and address any issues that may arise.

6. Training: Participate in comprehensive training programs provided by the company to acquire the necessary skills and knowledge for the role.

Qualifications:

• Must be 18 years of age or older.
• Authorized to work in the USA, Australia, Mexico, or Colombia.
• Access to a stable Wi-Fi connection, a smartphone, or a computer.
• Strong communication skills, both written and verbal.
• Ability to work independently and manage time effectively.
• Attention to detail and problem-solving skills.
• Adaptability and willingness to learn.
• No prior experience is required, as comprehensive training will be provided