Contact Center Scheduler jobs in Albany, NY

Contact Center Scheduler is responsible for monitoring the contact center workload and scheduling function. Assists in analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Being a Contact Center Scheduler utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. Assists in maintaining and adjusting staffing schedule assignments to maintain contact center key performance indicators. Additionally, Contact Center Scheduler may require a bachelor's degree. Typically reports to a manager. The Contact Center Scheduler work is closely managed. Works on projects/matters of limited complexity in a support role. To be a Contact Center Scheduler typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)

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Nursing Scheduler
  • Riverside Center for Rehabilitation and Nursing
  • on, NY FULL_TIME
  • Plans and coordinates day-to-day unit staffing schedules for nursing services and maintains all related records

    Responsibilities And Essential Duties


    1. Nursing staff scheduling


    • Performs nursing scheduling tasks to provide adequate coverage of CNAs, LPNs, RNs and RN Supervisors.
    • Responsible for re-certification process for CNAs
    • Observes Resident's Rights policies at all times
    • Reports to work as scheduled and consistently demonstrate dependability and punctuality
    • Attends in-services and department meetings as required
    • Assumes accountability for data contained in the handbook
    • Maintains confidentiality of all information relating to any person associated with Riverside Center to include but not limited to residents, family members, visitors and employees
    • Actively participates in the QAPI program
    • Complies with all work rules including those that pertain to health
    • Complies with the terms of the Riverside Compliance Program
    • Performs other duties as directed

  • 1 Day Ago

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Nursing Scheduler
  • Riverside Center for Rehab and Nursing
  • on, NY FULL_TIME
  • Schedules Available: Full Time Duties/Responsibilities: Schedule CNAs, LPNs and RN supervision obtain coverage for call outs, etc daily review of time sheets to ensure completeness weekly review of ti...
  • 3 Days Ago

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Medical Scheduler, General Pediatrics - Albany
  • Albany Medical Center
  • Albany, NY FULL_TIME
  • Department/Unit: HBD - General Pediatrics Work Shift: Day (United States of America) Medical Scheduler, Albany, NY General Pediatrics Office Work Schedule: Monday – Friday Welcome to Albany Medical Ce...
  • 3 Days Ago

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Scheduler
  • Actalent
  • Albany, NY OTHER
  • This is a 1.5 year contract to support the construction of an Underground Transmission line from New York to Canada. Must be able to travel 100% and sit onsite at trailers throughout the transmission ...
  • 3 Days Ago

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Scheduler
  • Senate, NYS
  • Albany, NY FULL_TIME
  • A bachelor’s degree is required. Additionally, the ideal candidate will possess the following experience and competencies: Experience communicating professionallyProven sense of organization and depen...
  • 13 Days Ago

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Scheduler
  • The US Oncology Network
  • HUDSON, NY OTHER
  • Overview: Pay Range: $17.00 - $23.48 per hourAre you someone who's compassionate and loves a good work-life balance? If your answer is yes, then continue reading!SCOPE: Under direct supervision, respo...
  • 1 Month Ago

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0 Contact Center Scheduler jobs found in Albany, NY area

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Facilities Materials & Resource Planner/Scheduler - Aerospace Research
  • BuildSubmarines.com
  • Niskayuna, NY
  • Job Description Summary Plan and schedule Facilities Labor & Materials for Maintenance, Projects, and Shops Organization...
  • 3/29/2024 12:00:00 AM

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Infusion Scheduler
  • US Oncology, Inc.
  • Albany, NY
  • Overview Pay Range: $21.00 - $25.00 per hour SCOPE: Under minimal supervision, is responsible for scheduling patient app...
  • 3/28/2024 12:00:00 AM

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Account Stocker I Part Time, great for those needing flexible schedule!
  • Novo Building Products
  • Saratoga Springs, NY
  • ** Account Stocker I Part Time, great for those needing flexible schedule!** **Job Category****:** Field Service **Requi...
  • 3/28/2024 12:00:00 AM

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PT Evening Cleaner - Flex Schedule, Holiday pay, No Weekends
  • Daigle Cleaning Systems
  • Albany, NY
  • JOB PURPOSE: The basic function of the cleaning technician is to to work either independently or in a team to perform da...
  • 3/27/2024 12:00:00 AM

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Senior Project Scheduler
  • General Dynamics Information Technology
  • Rensselaer, NY
  • Senior Project Scheduler Seize your opportunity to make a personal impact as a Senior Project Scheduler at GDIT. Here, y...
  • 3/27/2024 12:00:00 AM

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Facilities Materials & Resource Planner/Scheduler - Aerospace Research
  • GE
  • Schenectady, NY
  • Job Description Summary Plan and schedule Facilities Labor & Materials for Maintenance, Projects, and Shops Organization...
  • 3/27/2024 12:00:00 AM

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Dental Hygienist - choose your own schedule
  • GoTu
  • Albany, NY
  • Pay Range: $40-$70/Hour By using the GoTu app, you can find local temporary and permanent opportunities and get peace of...
  • 3/25/2024 12:00:00 AM

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RDH (Registered Dental Hygienist)- Make your Own Schedule and Choose Your Pay
  • GoTu
  • Albany, NY
  • Pay Range: $45-$70/Hour By using the GoTu app, you can find local temporary and permanent opportunities and get peace of...
  • 3/25/2024 12:00:00 AM

Albany (/ˈɔːlbəni/ (listen) ALL-bə-nee) is the capital of the U.S. state of New York and the seat of Albany County. Albany is located on the west bank of the Hudson River approximately 10 miles (16 km) south of its confluence with the Mohawk River and approximately 135 miles (220 km) north of New York City. Albany is known for its rich history, commerce, culture, architecture, and institutions of higher education. Albany constitutes the economic and cultural core of the Capital District of New York State, which comprises the Albany–Schenectady–Troy, NY Metropolitan Statistical Area, including ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Scheduler jobs
$46,934 to $65,428
Albany, New York area prices
were up 1.5% from a year ago