Contact Center Scheduler is responsible for monitoring the contact center workload and scheduling function. Assists in analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Being a Contact Center Scheduler utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. Assists in maintaining and adjusting staffing schedule assignments to maintain contact center key performance indicators. Additionally, Contact Center Scheduler may require a bachelor's degree. Typically reports to a manager. The Contact Center Scheduler work is closely managed. Works on projects/matters of limited complexity in a support role. To be a Contact Center Scheduler typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
Riceland is looking for a detail oriented and organized individual to join our team as a surgery center scheduler with Insurance Verification experience. Job will require applicants to coordinate surgical procedures, schedule patient appointments and verify insurance coverage. The ideal candidate will have strong communication skills, excellent customer service abilities, and a background in medical office administration. Training will be provided for software.
Surgery center scheduler responsibilities would include :
Job Type: Full-time
Healthcare setting:
Schedule:
Ability to Relocate:
Work Location: In person
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0 Contact Center Scheduler jobs found in Beaumont, TX area