Contact Center Scheduler jobs in Corpus Christi, TX

Contact Center Scheduler is responsible for monitoring the contact center workload and scheduling function. Assists in analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Being a Contact Center Scheduler utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. Assists in maintaining and adjusting staffing schedule assignments to maintain contact center key performance indicators. Additionally, Contact Center Scheduler may require a bachelor's degree. Typically reports to a manager. The Contact Center Scheduler work is closely managed. Works on projects/matters of limited complexity in a support role. To be a Contact Center Scheduler typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)

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Customer Service Representative
  • Customer Contact Services
  • Corpus Christi, TX FULL_TIME
  • Position Description:

    Customer Contact Service, CCS, is seeking dedicated, friendly and energetic Customer Service Representatives to join our team!

    CCS is a answering service that has provided business solutions and employment opportunities to individuals for over 51 years.

    Our rapidly growing team at CCS is looking for highly motivated Customer Service Representatives to manage calls on our inbound and outbound programs. You will be responsible for assisting callers by providing product information, service information, and resolving technical issues in addition to other various client requests. Job duties include answering incoming calls and making outbound calls for a large variety of companies including medical offices, law offices, service providers and much more! This is NOT a telemarketing position.

    As the voice of the CCS clients, Customer Service Representatives are always polite and professional when interacting with customers to manage their needs. It is our goal to always maintain a customers first attitude here at CCS!

    Responsibilities:
    • Manage all calls in a timely manner
    • Identify callers needs for call resolution
    • Provide customers with product and service information
    • Accurately process online reservations
    • Document call information according to standard operating procedures
    • Maintain knowledge base of evolving products and services
    • Identify and escalate issues to supervisors
    • Maintain Quality Assurance Standards
    • Cross Train into multiple programs as needed
    • Other duties as assigned

    Benefits:
    • 401(k)
    • Dental insurance
    • Flexible schedule
    • Health insurance
    • Paid time off
    • Professional development assistance
    • Referral program
    • Vision insurance
    • Work from home - equipment provided

  • Just Posted

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Contact Lens Optical Technician
  • Vision Source
  • Corpus Christi, TX FULL_TIME
  • Do you succeed in your ability to pay close attention to detail and effectively manage multiple tasks? Are you passionate about producing top-notch products with a focus on quality? Then, join the Com...
  • 2 Days Ago

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Timekeeper/Scheduler
  • St. Benedict's Home Health
  • Robstown, TX FULL_TIME
  • As an Electronic Timekeeper, employee will utilize our Vesta software to verify time worked by attendants. Knowledge of EVV Process and Reason Codes to ensure compliance Monitor agency’s EVV system fo...
  • Just Posted

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Scheduler/Receptionist
  • Little Lighthouse Children's Rehab
  • Alice, TX PART_TIME
  • Little Lighthouse is looking for a new full time Front Office Receptionist/scheduler Ability to call and text parent to confirm appointments Customer services skills when talking to and attending pare...
  • Just Posted

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Project Scheduler
  • TEPCO Solutions
  • Corpus Christi, TX FULL_TIME
  • We are IMMEDIATELY seeking an experienced Capital Project Scheduler for an on-site opportunity in Corpus Christi, TX. This position is slated for 1 year and will be working as part of the Project Sche...
  • Just Posted

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Medical Scheduler
  • Del Cielo Home Care and Hospice
  • Corpus Christi, TX FULL_TIME
  • MEDICAL SCHEDULER FOR PATIENT CARE AND INTAKE SUMMARY The Medical Scheduler has the first contact with our patients, providing outstanding customer service. They monitor incoming patient calls and gat...
  • 7 Days Ago

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0 Contact Center Scheduler jobs found in Corpus Christi, TX area

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Patient Access Representative - Scheduling
  • Christus Health
  • Corpus Christi, TX
  • Description Summary: Register patients for out-patient, emergency room, or in-patient services. Coordinate activities wi...
  • 3/28/2024 12:00:00 AM

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Anesthesiologist $400K+ $90K Sign-On. Flexible schedule. No OB.
  • Wright Media
  • Corpus Christi, TX
  • As one of the fastest-growing providers of anesthesia services in the United States, NorthStar Anesthesia delivers excep...
  • 3/28/2024 12:00:00 AM

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Anesthesiologist $400K+ $90K Sign-On. Flexible schedule. 13 Wks off!
  • Wright Media
  • Corpus Christi, TX
  • As one of the fastest-growing providers of anesthesia services in the United States, NorthStar Anesthesia delivers excep...
  • 3/28/2024 12:00:00 AM

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FT Administrative Scheduling Coordinator - Work From Home>
  • Begreatsa
  • Corpus Christi, TX
  • [Administrative Assistant / Fully Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k / PTO -...
  • 3/26/2024 12:00:00 AM

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FT Administrative Scheduling Coordinator - Work From Home>
  • Begreatsa
  • Alice, TX
  • [Administrative Assistant / Fully Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k / PTO -...
  • 3/26/2024 12:00:00 AM

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Front Office- Insurance Coordinator (Bilingual)
  • Community Dental Partners
  • Corpus Christi, TX
  • Insurance Coordinator Reports to: Practice Manager Key Partnership: Clinical, Billing, and Operations Department: Operat...
  • 3/26/2024 12:00:00 AM

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Dental Hygienist - choose your own schedule
  • GoTu
  • Corpus Christi, TX
  • Pay Range: $40-$70/Hour By using the GoTu app, you can find local temporary and permanent opportunities and get peace of...
  • 3/25/2024 12:00:00 AM

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RDH (Registered Dental Hygienist)- Make your Own Schedule and Choose Your Pay
  • GoTu
  • Corpus Christi, TX
  • Pay Range: $45-$70/Hour By using the GoTu app, you can find local temporary and permanent opportunities and get peace of...
  • 3/25/2024 12:00:00 AM

Corpus Christi (/ˌkɔːrpəs ˈkrɪsti/), colloquially Corpus (Latin: Body of Christ), is a coastal city in the South Texas region of the U.S. state of Texas. The county seat of Nueces County, it also extends into Aransas, Kleberg, and San Patricio Counties. It is 130 miles southeast of San Antonio. Its political boundaries encompass Nueces Bay and Corpus Christi Bay. Its zoned boundaries include small land parcels or water inlets of three neighboring counties. The city's population was estimated to be 320,434 in 2014, making it the eighth-most populous city in Texas. The Corpus Christi metropolita...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Scheduler jobs
$43,410 to $60,515
Corpus Christi, Texas area prices
were up 1.2% from a year ago