Contact Center Scheduler jobs in Detroit, MI
Contact Center Scheduler is responsible for monitoring the contact center workload and scheduling function. Assists in analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Being a Contact Center Scheduler utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. Assists in maintaining and adjusting staffing schedule assignments to maintain contact center key performance indicators. Additionally, Contact Center Scheduler may require a bachelor's degree. Typically reports to a manager. The Contact Center Scheduler work is closely managed. Works on projects/matters of limited complexity in a support role. To be a Contact Center Scheduler typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
Recently Added Contact Center Scheduler jobs
- Michigan Credit Union League
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Detroit, MI
FULL_TIME
-
Organization: Diversified Members Credit Union
Date Posted: April 3, 2024
Region: Southeast Michigan
Location of Position: DETROIT
Position Level: EntryThe CCR receives calls from members, determines nature of the business, and processes member requests or directs calls to appropriate department. The CCR will help educate members/potential members about our products and services; provide balance verifications; provide general transactions, etc. All to be completed in a professional manner and in a reasonable amount of time. Minimum of one year experience within a financial institution or call center preferred.
- 16 Days Ago
- Hospice of Michigan
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Southfield, MI
PART_TIME
- Job Summary: The Registered Nurse (RN), Contact Center meets all requirements of a NorthStar Care Community RN and provides professional nursing services or supervises the provision of nursing service...
- Just Posted
- NJ CURE
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Detroit, MI
FULL_TIME
- Underwriter - Contact Center Job Summary:A Contact Center Underwriter is responsible for handling auto insurance calls and requests from CURE’s customers. This position works closely with our customer...
- 4 Days Ago
- Michigan Credit Union League
-
Farmington, MI
FULL_TIME
- Organization: Member Driven Technologies Date Posted: January 19, 2024 Region: Southeast Michigan Location of Position: Farmington Hills Position Level: Entry Member Driven Technologies (MDT) is curre...
- 9 Days Ago
- Alliance Catholic Credit Union
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Farmington, MI
FULL_TIME
- Alliance Catholic Credit Union is seeking an exceptional and experienced Assistant Contact Center Manager who thrives in a well-organized, fast-paced, and multi-task driven environment. This position ...
- 10 Days Ago
- Jackson Hewitt - 2325
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Wayne, MI
FULL_TIME
- At Jackson Hewitt, and its independently owned and operated franchisees, we provide an invaluable service in guiding our clients through the tax codes, rules, and processes. We do this with integrity,...
- 11 Days Ago
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0 Contact Center Scheduler jobs found in Detroit, MI area
- ARUNDEL MACHINE
-
Warren, MI
- We are seeking an experienced, energetic, and strategic Materials Planner / Production Scheduler to join our company, an...
- 4/24/2024 12:00:00 AM
- Dan Wood Plumbing, Heating & Electrical
-
Novi, MI
- Job Description Job Description The Dan Wood Plumbing, Heating, and Electrical Schedule Coordinator will establish and m...
- 4/23/2024 12:00:00 AM
- Branex Group
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Auburn Hills, MI
- Job Description Job Description The Scheduler plans and prepares production schedules for manufacture of industrial or c...
- 4/22/2024 12:00:00 AM
- Oasis Advanced Engineering
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Lake Orion, MI
- Job Description Job Description Company Description Oasis Advanced Engineering is a premier, small research and developm...
- 4/22/2024 12:00:00 AM
- Elara Caring
-
Brighton, MI
- At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, e...
- 4/22/2024 12:00:00 AM
- US Farathane Corporation
-
Troy, MI
- ** US Farathane, LLC** ** Customer Service Rep/ Scheduler** Troy, MI 48084 **US Farathane** has been a leading source of...
- 4/22/2024 12:00:00 AM
- Dearborn Cardiology
-
Dearborn, MI
- Job Description Job Description Our practice is growing and we are adding a full-time surgical scheduler to our team! We...
- 4/20/2024 12:00:00 AM
- Patterns Behavioral Services Inc.
-
Dearborn, MI
- Do you have scheduling and office management experience? Do you want to help children thrive? If you said yes, come and ...
- 4/20/2024 12:00:00 AM
About Detroit, Michigan
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