Contact Center Scheduler jobs in Fort Myers, FL

Contact Center Scheduler is responsible for monitoring the contact center workload and scheduling function. Assists in analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Being a Contact Center Scheduler utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. Assists in maintaining and adjusting staffing schedule assignments to maintain contact center key performance indicators. Additionally, Contact Center Scheduler may require a bachelor's degree. Typically reports to a manager. The Contact Center Scheduler work is closely managed. Works on projects/matters of limited complexity in a support role. To be a Contact Center Scheduler typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)

Recently Added Contact Center Scheduler jobs

O
Scheduler
  • Orthopedic Center of Florida
  • Fort Myers, FL FULL_TIME
  • ESSENTIAL FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO:
    • Maintain coverage of the phones between the hours of 8:00 am and 5:00 pm
    • Answer incoming calls within 1 to 2 rings 95% of the time
    • Establish and maintain demographics and insurance information
    • Verify insurance eligibility
      • Initiate authorization/referral with primary care physician
    • Complete system documentation as it pertains to meaningful use
    • Schedule mutually acceptable appointment times for patients and physicians
    • Complete all “tasks” and orders in a timely manner
    • Facilitate timely receipt and dispatch of medical records
    • Demonstrate courteous and helpfulness toward patients and their families
    • Display flexibility in work schedule dependent on clinic needs
    • Other duties as assigned
    QUALIFICATIONS
    Education: High school diploma or equivalent
    Certification/Licensure: Not required
    Skills:
    • Medical Terminology
    • Basic typing and keyboarding skills
    • Strong organizational and interpersonal sills
    • Experience with customer service
    • Familiarity with computers and other office equipment
    • Ability to maintain confidentiality of sensitive information
    • Ability to prioritize responsibilities
    • Must be able to act calmly and effectively in busy or stressful situations
    • Knowledge of insurance plans and procedures
    • Requires adherence to all policies and procedures, including standards for safety, attendance, punctuality and personal appearance.
    • Must be able to establish and maintain effective working relationships with managers and peers.
    Physical Requirements:
    • Requires occasional lifting up to 25 pounds unassisted. Requires frequent bending, reaching and repetitive hand movements, standing, walking, squatting and sitting.
    The above is intended to describe the general content and requirements for the performance for this position. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
  • 10 Days Ago
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P
Scheduler
  • Performance Health Surgery Center
  • Fort Myers, FL FULL_TIME
  • Introduction Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an...
  • 1 Month Ago
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D
Sales Contact Center Supervisor
  • Discovery Senior Living
  • Springs, FL FULL_TIME
  • About Discovery Senior LivingDiscovery Senior Living ranks prominently among the 8 largest senior housing providers in the US, and is nationally renowned for designing, developing, marketing, and oper...
  • 1 Month Ago
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I
Contact Center Support Expert
  • Insite Managed Solutions
  • Fort Myers, FL FULL_TIME
  • *Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Job Type: Full-time, In-Office 5220 Summerlin ...
  • 20 Days Ago
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Q
Medical Contact Center Specialist
  • Quigley Health Services - Quigley Eye Specialists
  • Fort Myers, FL FULL_TIME
  • Medical Contact Center Specialist . FT/Benefits JOB DESCRIPTION With multiple locations across Florida, Quigley Eye Specialists is a premier surgical and eye care clinic. Our mission is to continue to...
  • 28 Days Ago
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D
Front Desk Receptionist/Scheduler
  • Del Prado medical center
  • Cape Coral, FL FULL_TIME
  • Fluent in English ad Spanish Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts. Welcomes patients and visitors in person or on the telephone, ...
  • 25 Days Ago
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0 Contact Center Scheduler jobs found in Fort Myers, FL area

F
Hiring Part-Time Clinic Receptionist Medical Assistant for FYZICAL
  • FYZICAL Therapy & Balance Centers - Sanibel
  • Fort Myers, FL
  • Job Description Job Description FYZICAL Therapy & Balance Centers – Sanibel is proud to have served our community for ov...
  • 4/18/2024 12:00:00 AM
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A
Secretary
  • Albrecht Company
  • Fort Myers, FL
  • Job Description Job Description We are seeking a Secretary to join our team! You will perform clerical and administrativ...
  • 4/18/2024 12:00:00 AM
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B
Legal Secretary Scheduler
  • Banker Lopez Gassler P.A.
  • Fort Myers, FL
  • Job Description Job Description Banker Lopez Gassler is currently recruiting for a Legal Secretary/Scheduler for our For...
  • 4/17/2024 12:00:00 AM
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L
Scheduling Expeditor
  • Lennar Homes
  • Fort Myers, FL
  • Overview Welcome Home! Build your career with Lennar! As one of the nation’s largest builders, Lennar has built over one...
  • 4/16/2024 12:00:00 AM
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T
Finance Dept Data /Accounting Analyst- Hybrid Schedule -Sign on Bonus!
  • TRAKAmerica
  • Bonita Springs, FL
  • Job Description Job Description TRAKAmerica is a national outsourcing provider managing over $18 billion in assets for m...
  • 4/16/2024 12:00:00 AM
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S
Administrative Assistant/Scheduler
  • Southern Gunite Inc
  • Fort Myers, FL
  • Job Description Job Description Busy Construction Company is hiring a Full Time Administrative Assistant/Scheduler for o...
  • 4/14/2024 12:00:00 AM
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V
Client Services/Scheduling Coordinator
  • VIP America LLC
  • Fort Myers, FL
  • Job Description Job Description VIP America is seeking to fill a client services position. VIP is a nurse registry, refe...
  • 4/14/2024 12:00:00 AM
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T
Client Services Liaison- SIGN ON BONUS & HYBRID SCHEDULE
  • TRAKAmerica
  • Bonita Springs, FL
  • Job Description Job Description TRAKAmerica is a national accounts receivable management and outsourcing provider for ma...
  • 4/14/2024 12:00:00 AM
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About Fort Myers, Florida

Fort Myers or Ft. Myers, is the county seat and commercial center of Lee County, Florida, United States. It has grown rapidly in recent years. As of the 2010 census, the city population was 62,298 and in 2017 was estimated at 79,943. Fort Myers is a gateway to the Southwest Florida region and a major tourist destination within Florida. The winter estates of Thomas Edison ("Seminole Lodge") and Henry Ford ("The Mangoes") are major attractions. The city is named after Colonel Abraham Myers....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Scheduler jobs
$43,421 to $60,523
Fort Myers, Florida area prices
were up 1.5% from a year ago
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