Contact Center Scheduler jobs in Indiana
Contact Center Scheduler is responsible for monitoring the contact center workload and scheduling function. Assists in analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Being a Contact Center Scheduler utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. Assists in maintaining and adjusting staffing schedule assignments to maintain contact center key performance indicators. Additionally, Contact Center Scheduler may require a bachelor's degree. Typically reports to a manager. The Contact Center Scheduler work is closely managed. Works on projects/matters of limited complexity in a support role. To be a Contact Center Scheduler typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
Recently Added Contact Center Scheduler jobs
- Portage Care Center
-
Portage, IN
FULL_TIME
-
We rely on and trust our Staffing Scheduler to prepare and organize work schedules for employees ensuring that the required / appropriate number of personnel or staff are on duty in every given work period / shift.
Why Work For Us?
Excellent pay with multiple incentives : Perfect Attendance Shift pick upMore available, ask us for details! Excellent health benefits packages Career advancement opportunitiesEducation reimbursement program of up to $7,500 per year Flexible scheduling available
Benefits & Conditions :
- Excellent pay with multiple incentives
- No waiting period for enrollment
- Three health plan options
- Delta Dental
- VSP Vision
- Free Basic Life Insurance
- Disability, Critical Illness, Accident & Legal Coverage
- 401(k) Retirement Plan
- Employee Assistance Program
Responsibilities :
- Responsible for creation and updates for the master and daily center staffing schedules, ensuring that staffing requirements for every work shift comply with both internal policies and external regulations of the organization.
- A full job description, including all responsibilities and physical requirements will be provided during the interview process upon request.
Qualifications :
- Certified as a Qualified Medication Aide (QMA) or Certified Nursing Assistant (CNA) and in good standing with the state.
Last updated : 2024-04-23
- Just Posted
- Raphael Health Center
-
Indianapolis, IN
FULL_TIME
- Scheduler Required Education, Certification, Experience and Skill: High School diploma or equivalent. Demonstrated experience with Windows-based programs Exceptional verbal communication and customer ...
- 1 Day Ago
- Financial Center First Credit Union
-
Indianapolis, IN
FULL_TIME
- POSITION TITLE: Contact Center Representative REPORTS TO: Contact Center ManagerPAY GRADE: 6,7DEPARTMENT: Contact Center FLSA STATUS: Non-Exempt PURPOSE: The primary purpose of this position is to ful...
- 8 Days Ago
- Financial Center First Credit Union
-
Indianapolis, IN
FULL_TIME
- POSITION TITLE: Contact Center Representative REPORTS TO: Contact Center ManagerPAY GRADE: 6,7DEPARTMENT: Contact Center FLSA STATUS: Non-Exempt PURPOSE: The primary purpose of this position is to ful...
- 1 Month Ago
- Internship Positions at Global Atlantic Financial Group
-
Batesville, IN
INTERN
- POSITION OVERVIEW Global Atlantic Financial Group has an exciting opportunity for an Operations Intern to participate in our robust 10-week summer internship program. Through this experience, the inte...
- 18 Days Ago
- AAA Hoosier Motor Club
-
Indianapolis, IN
OTHER
- Job Details Job Location: College Park - 8751 Wesleyan Road - Indianapolis, IN Salary Range: Undisclosed DescriptionABOUT AAA HOOSIER MOTOR CLUB: Since 1902, AAA Hoosier Motor Club, headquartered in I...
- 20 Days Ago
Contact Center Scheduler jobs at Popular Companies
- NINE 30 CONSULTING
-
Lexington Park, MD
- About Nine 30: Nine 30 Consulting is a small business located in Lexington Park, MD that provides financial management, ...
- 4/23/2024 12:00:00 AM
- Galapagos Federal Systems Llc
-
Colorado Springs, CO
- Job Title: Scheduling Analyst L4 SME -4446 Job Location: Colorado Springs, CO 80919 Job Salary: $180,000 - $210,000 Job ...
- 4/23/2024 12:00:00 AM
- Uc Irvine Health
-
Irvine, CA
- HYBRID - SCHEDULING ANALYST AND CONTENT SPECIALIST - 67911-1A Updated: Apr 19, 2024Location: Irvine-CampusJob Type:Depar...
- 4/23/2024 12:00:00 AM
- Northrop Grumman
-
Melbourne, FL
- Location: Melbourne, Florida, United States of AmericaClearance Type: SecretTelecommute: No- Teleworking not available f...
- 4/22/2024 12:00:00 AM
- Black Hills Energy
-
Fayetteville, AR
- Location: Fayetteville, AR, United StatesJob ID: 35194Date Posted: Apr 16, 2024Salary: $ 82,550 to $ 123,800 AnnuallyThe...
- 4/22/2024 12:00:00 AM
- Winstead Management Group
-
Cincinnati, OH
- Job Description Job Description The Schedule Analyst will support Department program and project management activities. ...
- 4/21/2024 12:00:00 AM
- Nine 30 Consulting
-
Lexington Park, MD
- About Nine 30: Nine 30 Consulting is a small business located in Lexington Park, MD that provides financial management, ...
- 4/21/2024 12:00:00 AM
- Sciolex Corporation
-
Chantilly, VA
- Overview: What do you get when you bring together a team of bright individuals and place them into an environment where ...
- 4/21/2024 12:00:00 AM