Contact Center Scheduler is responsible for monitoring the contact center workload and scheduling function. Assists in analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Being a Contact Center Scheduler utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. Assists in maintaining and adjusting staffing schedule assignments to maintain contact center key performance indicators. Additionally, Contact Center Scheduler may require a bachelor's degree. Typically reports to a manager. The Contact Center Scheduler work is closely managed. Works on projects/matters of limited complexity in a support role. To be a Contact Center Scheduler typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
Bring your passion for animal care to the most advanced care center for large and small animals in Minnesota! This position is a perfect fit for you if you put clients first in everything you do, greet and admit all clients at the front desk, schedule appointments and aid clients via phone. Answer and respond to client needs/requests, seek solutions and reduce client anxiety while enhancing their experience. Interact effectively with others in a team-focused manner and act as an ambassador to the Veterinary Medical Center and University.
Some of the various day-to-day duties will be:
Minimum Qualifications
Preferred Qualifications:
Hourly Salary Range:
$21.60 to $28.14
Benefits Highlights:
Apply through the University of Minnesota Human Resources Employment online process at https://humanresources.umn.edu/content/find-job using Job ID 343467.
Job Type: Full-time
Pay: $21.60 - $28.14 per hour
Benefits:
Schedule:
Work setting:
Experience:
Work Location: In person
Clear All
0 Contact Center Scheduler jobs found in Minneapolis, MN area