Contact Center Scheduler jobs in Port Arthur, TX

Contact Center Scheduler is responsible for monitoring the contact center workload and scheduling function. Assists in analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Being a Contact Center Scheduler utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. Assists in maintaining and adjusting staffing schedule assignments to maintain contact center key performance indicators. Additionally, Contact Center Scheduler may require a bachelor's degree. Typically reports to a manager. The Contact Center Scheduler work is closely managed. Works on projects/matters of limited complexity in a support role. To be a Contact Center Scheduler typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)

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Planner scheduler
  • Kent Plc
  • Port Arthur, TX FULL_TIME
  • About you :

    Join us. Unleash your energy within.

    If you have world-class ambitions to reach the stars while keeping your feet on the ground, we're the team for you. We've created a new breed of company - future-focused with reimagined ambition across all disciplines within the energy sector.

    We love people who know their own potential and are not afraid to use it. We know that together, we're far more than the sum of our parts.

    So, we celebrate people who want to grow and develop as we work together on some of the largest projects on the energy world stage.

    Our purpose and beliefs :

    As Kent, we're tackling the greatest challenge of our time - to bring our world the energy it needs in the most responsible way ever imagined.

    It's the energy of every member of our team driven by our beliefs that is making this happen. Whatever our skill, our language, or our culture.

    These beliefs define and direct us every day to be the very best - for ourselves, our clients, our key stakeholders, the communities we operate in and the planet :

    We PLAY BIG

    We thrive on EMOTIONAL AGILITY

    We are FANATICAL ABOUT PERFORMANCE

    We are built on INFINITE THINKING

    Read more about the Purpose, Beliefs and Guiding Principles that drive us : https : / / kentplc.com / who-we-are / purpose-beliefs

    Our vision for Diversity, Inclusion and Belonging :

    We recognize that diversity & inclusion are catalysts for success. We're heightening awareness on the benefits of people diversity, diversity of experiences and diversity of our perspectives.

    Creating a culture of inclusivity where all employees feel a sense of belonging.

    Our combined energy is fueled by different nationalities, across 6 continents and 24 countries. Our commitment is to celebrate character - no matter what ethnic background, gender, age, religion, identity, or disability.

    About the job :

    Kent is seeking a Commissioning Planner Scheduler based in Port Arthur to support a long-term Commissioning & Startup / Construction project.

    Your responsibilities :

    • Assess and provide input to planning related deliverables including but not limited to overall project schedule, construction / fabrication schedule, commissioning schedule, commissioning and Start-up fishbones, skylines, etc.;
    • Develop and updates commissioning and start-up fishbones, skylines, and schedules and steward them regularly with project team;
    • Develop, maintain, and update resource loaded Level 4 / Level 5 schedules (man hours, vendor, materials, equipment, temporaries) for System Completion activities to achieve an integrated project schedule (Engineering / Construction / Commissioning / Start-Up / Performance Test);
    • Validate planning deliverables with discipline specialists and Commissioning Leads. Hold regular meeting with project teams and steward progress of System Completion activities;
    • Assist in planning, scheduling, and prioritizing turnovers and system completion.
    • Analyses execution performance, identify current critical path activities and make recommendations to the Commissioning Manager and the Start-Up Manager on emerging system completion / start up scenarios;
    • Assists System Completion Teams in preparing planning deliverables to effectively optimize activities and resources;
    • Responsible to develop, compile and report Systems Completions KPIs for project scorecard dashboard;
    • Develops systems completion reports during planning and execution phases. Proficiency in data visualization tools such as Power Bi and / or Tableau is a plus;
    • Tracks and reports on overall site construction and commissioning priorities by system and subsystem to drive Mechanical Completion and Commissioning target dates;
    • Develops and tracks KPIs for Monitor Test Pack completion. Identifies areas for improvement in efficiency and reports back to project team results;
    • Develop, track, and update plan and actual Turn Over metrics such as checksheets completion progress, Mechanical Completion certificates progress, outstanding punch list items, Handover progress, start-up procedures progress, dynamic commissioning procedures progress, etc.;
    • Develop material tracking tool to report material and equipment deliveries and vendor support. Including monitoring any effects of late material and / or vendors on handover plans;
    • Monitor Project Preservation campaign performance by subsystem and tag level;
    • When require develops detailed Start-up Schedule and update throughout the start-up phase at a daily activity level;
    • Apply lessons learned and participate in lessons learned workshop. Capture Lesson Learned throughout the project;
    • Develop in conjunction with project team close-out report;

    Your knowledge / skills, education, and experience :

    Qualification / Certification :

    • Bachelor's degree or equivalent in engineering, science, or business management.
    • 10 years of closely related experience as scheduler, planner, project control lead or manager in commissioning and / or start-up projects
    • Systems Completion awareness and acumen : Knowledge of Systems Completions deliverables, definitions, timing, resources.
    • Strong planning background with specific knowledge of commissioning and start-up activities during planning and execution;

    Skills Requirement :

    • Primavera P6 - Subject Matter Expert level of knowledge
    • Proficient using the Microsoft Office suite (Excel, Word, Power Point, Power Bi, Outlook, Microsoft Project).

    Communication :

    • Full fluency in English is required.
    • Excellent oral and written communication and skills.

    Core Competencies :

    • Must be able to self-lead and communicate effectively to all levels of project team, including management and client.
    • Effective communication skills to ensure scheduling and reporting requirements associated with systems completion are clearly understood and adhered to by project team.
    • Last updated : 2024-04-23

  • Just Posted

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SCHEDULER II
  • Zachry Group
  • Sabine Pass, TX FULL_TIME
  • Job Description: Position Summary The Scheduler II position has extensive project experience, and possesses an understanding of project controls systems, particularly an expert understanding of preced...
  • Just Posted

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Scheduler I
  • Zachry Group
  • Sabine Pass, TX FULL_TIME
  • COMPANY NAME: Zachry Group JOB TITLE: Scheduler DEPARTMENT: Project Controls PROJECT: Golden Pass LNG LOCATION: Sabine Pass, Texas, United States (On-site) POSITION SUMMARY Zachry Group is seeking a S...
  • 1 Month Ago

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Projects Planner/Scheduler
  • NES Fircroft
  • Port Arthur, TX FULL_TIME
  • PURPOSE The Scheduler implements and control the overall scheduling process from project conception to project completion whilst supporting a portfolio of projects. The Project Scheduler reports to th...
  • 6 Days Ago

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Projects Planner/Scheduler
  • NES Fircroft
  • Port Arthur, TX FULL_TIME
  • PURPOSE The Scheduler implements and control the overall scheduling process from project conception to project completion whilst supporting a portfolio of projects. The Project Scheduler reports to th...
  • 6 Days Ago

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Call center representative
  • Stout
  • Port Arthur, TX FULL_TIME
  • Customer Service / Remote - Anywhere in U.S. / Up to $34 per hour / Medical, Dental, Vision, & Life / 401k match / PTO / 8 : 30a-5 : 30p EST - As a Call Center Rep you'll : Answer inbound and make out...
  • Just Posted

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0 Contact Center Scheduler jobs found in Port Arthur, TX area

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Clinical Laboratory Scientist, Laboratory, Orange - Full Time
  • Christus Health
  • Orange, TX
  • Description Summary: This position performs all routine and complicated laboratory procedures including specimen process...
  • 4/24/2024 12:00:00 AM

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Medical Laboratory Technician I, LAB Admingeneral, MID County - PRN
  • Christus Health
  • Port Arthur, TX
  • Description Summary: Performs clinical testing in assigned section/s such as general laboratory, Blood Bank and Microbio...
  • 4/24/2024 12:00:00 AM

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Mammography Technologist, Radiology, Orange - Part -Time
  • Christus Health
  • Orange, TX
  • Description Summary: Mammography Technologist is responsible for performing a wide variety of mammographic procedures wh...
  • 4/23/2024 12:00:00 AM

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Front Desk Agent - Candlewood Suites Beaumont TX
  • Palette Hotels
  • Beaumont, TX
  • Position: Front Desk Agent - Candlewood Suites Beaumont, TX Mission Statement Esperanto Developments is a dynamic hospit...
  • 4/23/2024 12:00:00 AM

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Clinical Laboratory Scientist, LAB Admingeneral, MID County - Full Time
  • Christus Health
  • Port Arthur, TX
  • Description Summary: This position performs all routine and complicated laboratory procedures including specimen process...
  • 4/22/2024 12:00:00 AM

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Area Admin Assistant
  • Bechtel
  • Port Arthur, TX
  • Requisition ID: 276057 Relocation Authorized: None Telework Type: Full-Time Office/Project Work Location: Port Arthur, T...
  • 4/22/2024 12:00:00 AM

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Manager Laboratory, LAB Admingeneral - Full Time
  • Christus Health
  • Beaumont, TX
  • Description Summary: Responsible for one or more lab sections (histology, microbiology, phlebotomy, etc.). Establishes g...
  • 4/22/2024 12:00:00 AM

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Administrative Assistant
  • Industrial Company
  • Beaumont, TX
  • Job Description Job Description Office Assistant Location: Beaumont, TX Pay Range: $18 - $20 hr. Temp to Hire Perform va...
  • 4/21/2024 12:00:00 AM

Port Arthur is a city in Jefferson County within the Beaumont–Port Arthur metropolitan area of the U.S. state of Texas. A small portion extends into Orange County. It is 90 mi (140 km) east of Houston. It is host to the largest oil refinery in the United States (the 600,000 bpd Saudi Aramco - Motiva Enterprises refinery). The population of Port Arthur was 53,818 at the 2010 census, down from 57,755 at the 2000 census. Early attempts at settlements in the area had all failed. However, in 1895, Arthur Stilwell founded Port Arthur, and the town quickly grew. Port Arthur was incorporated as a city...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Scheduler jobs
$43,931 to $61,235
Port Arthur, Texas area prices
were up 1.2% from a year ago