Contact Center Scheduler, Sr. jobs in Arizona
Contact Center Scheduler, Sr. is responsible for monitoring the contact center workload and scheduling function. Analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Being a Contact Center Scheduler, Sr. utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. Maintains and adjusts staffing schedule assignments to maintain contact center key performance indicators. Additionally, Contact Center Scheduler, Sr. may require a bachelor's degree. Typically reports to a manager. The Contact Center Scheduler, Sr. occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Contact Center Scheduler, Sr. typically requires 2-4 years of related experience. (Copyright 2024 Salary.com)
Recently Added Contact Center Scheduler, Sr. jobs
Scheduler
- AeroGuard Flight Training Center
-
Phoenix, AZ
FULL_TIME
-
1.0 DUTIES AND RESPONSIBILITIES:Responsible for scheduling flight, ground briefing and simulator activities. Responsibilities include:
- Input, monitor and modify as necessary, schedule information into the computerized scheduling system.
- Compile reports as required.
- Performs other related duties and assignments as required.
- Must be able to be flexible and work as needed.
- Supports and participates in the organization’s Continual Improvement Program to comply with ISO 9001:2008 requirements by adhering to processes and procedures.
2.0 REQUIREMENTS2.1 EDUCATION- Education preferred: High School Diploma or GED.
2.2 EXPERIENCE- Logistical or flight school operations experience preferred.
2.3 SKILLS AND ABILITIES- Excellent oral and written communication skills.
- Ability to identify problems or potential problems and develop and implements solution.
- Must have good computer operating skills.
- Typing rate of 40 wpm preferred.
2.4 KNOWLEDGE- Microsoft Office (Word, Excel) • ETA knowledge preferred 2.5 EQUIPMENT/MACHINERY USED
- General office equipment such as facsimile, copier, personal computer, laminating machine, etc.
3.0 PHYSICAL AND SAFETYREQUIREMENTS- Will be working primarily inside the facility.
- May have limited exposure to aircraft, simulators and equipment.
- May require prolonged periods of sitting or standing and computer use.
4.0 OTHERS- Extreme attention to detail.
- Self-starter, does not wait for others to provide work, finds ways to keep busy or help others.
- Works with minimal supervision
- Innovative/creative, finds faster ways to do things to save time to the organization and the client.
- Flexible/adaptable to fast changing pace and instructions according to client priorities.
- This position is listed as Non-Exempt.
Job Type: Full-timeSalary: From $18.00 per hourBenefits:- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:- Monday to Friday
- Weekend availability
Work Location: In person - Just Posted
Sr. SQL Engineer Secure Release
- Contact Government Services, LLC
-
Tucson, AZ
FULL_TIME
- Sr. SQL Engineer Secure ReleaseEmployment Type: Full Time, Senior-levelDepartment: Information Technology CGS is seeking a Sr. SQL Engineer Secure Release to join our team supporting a wide-ranging te...
- 8 Days Ago
Contact Center Representative
- TEKsystems
-
Tempe, AZ
FULL_TIME
- *TEKsystems in partnership with One Medical* Opportunity Details: Duties: Duties including but not limited to insurance help, appointment scheduling, billing inquiries, refill authorization, and appoi...
- 6 Days Ago
Contact Center Representative
- OrthoArizona
-
Chandler, AZ
FULL_TIME
- Contact Center Representative About OrthoArizona: At OrthoArizona, our mission is to provide exceptional quality and compassionate musculoskeletal care to our community. Founded in 1994, OrthoArizona ...
- 1 Month Ago
Contact Center Director (REMOTE)
- HGI Homesite Group Incorporated
-
Phoenix, AZ
FULL_TIME
- Homesite Insurance was founded in 1997 and was one of the first companies to enable customers to purchase home insurance directly online, during a single visit. Since then, we've continued to innovate...
- 1 Month Ago
Contact Center Planning Analyst
- Wells Fargo
-
TEMPE, AZ
FULL_TIME
- About this role:Wells Fargo is seeking a Contact Center Planning Analyst as part of Merchant Services. The Contact Center Planning Analyst will develop, manage, and forecast accurate interval, daily, ...
- 20 Days Ago
Contact Center Scheduler, Sr. jobs at Popular Companies
Schedule Analyst
- Winstead Management Group
-
Cincinnati, OH
- Job Description Job Description The Schedule Analyst will support Department program and project management activities. ...
- 4/16/2024 12:00:00 AM
Routing & Scheduling Analyst, Outbound Transportation
- Rite Aid Corporation
-
- **Routing & Scheduling Analyst, Outbound Transportation** CAROUSEL_PARAGRAPH * Liverpool, New York * Corporate - Supply ...
- 4/15/2024 12:00:00 AM
Executive Assistant/Scheduler - Office of Senator Skinner (Sacramento, CA)>
- California State Gov
-
Sacramento, CA
- California State Gov - JobID: 99126 [Office Assistant / Receptionist] As an Executive Assistant at the State of Californ...
- 4/15/2024 12:00:00 AM
Scheduler
- Kiewit
-
Idaho Falls, ID
- Position Overview As a Scheduling Analyst, you’ll play a key role in planning and scheduling activities on a variety of ...
- 4/15/2024 12:00:00 AM
Scheduling Specialist
- The Ash Group
-
- Program Planning and Scheduling Analyst III PR: $56/hr Setting: Prefer Hybrid, but open to Remote Location: Englewood, C...
- 4/14/2024 12:00:00 AM
Scheduling Analyst I/ II/ Sr
- Boardwalk Pipeline Partners
-
Owensboro, KY
- Scheduling Analyst I/ II/ Sr Owensboro, KY, USA Req #1221 Monday, March 11, 2024 *To access Dayforce at its best, log in...
- 4/14/2024 12:00:00 AM
Schedule Analyst (St. Mary's, MD)
- NINE 30 CONSULTING
-
- About Nine 30: Nine 30 Consulting is a small business located in Lexington Park, MD that provides financial management, ...
- 4/13/2024 12:00:00 AM
CONSTRUCTION SCHEDULER
- BB&E Inc
-
Kittery, ME
- Job Description Job Description Construction Scheduler Job Summary: BB&E is looking for a Construction Scheduler to supp...
- 4/13/2024 12:00:00 AM
About Arizona
Arizona (/ˌærɪˈzoʊnə/ (listen); Navajo: Hoozdo Hahoodzo Navajo pronunciation: [xòːztò xɑ̀xòːtsò]; O'odham: Alĭ ṣonak Uto-Aztecan pronunciation: [ˡaɺi ˡʂonak]) is a state in the southwestern region of the United States. It is also part of the Western and the Mountain states. It is the sixth largest and the 14th most populous of the 50 states. Its capital and largest city is Phoenix. Arizona shares the Four Corners region with Utah, Colorado, and New Mexico; its other neighboring states are Nevada and California to the west and the Mexican states of Sonora and Baja California to the south and so...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Scheduler, Sr. jobs
$54,434 to $74,745
Most Popular Cities in Arizona for Contact Center Scheduler, Sr. Jobs
What does a Contact Center Scheduler, Sr. do?
Contact Center Scheduler, Sr. in New Britain, CT
Management Quality Assurance Workforce Management Coaching For Performance Supervisor / Team Leader Agent / Customer Service Rep Call Center Campus Week.
November 28, 2019
Contact Center Scheduler, Sr. in Eugene, OR
Click the downward arrow next to the user name and click "Shift Scheduler".
February 01, 2020