Contact Center Scheduler, Sr. jobs in Fort Lauderdale, FL

Contact Center Scheduler, Sr. is responsible for monitoring the contact center workload and scheduling function. Analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Being a Contact Center Scheduler, Sr. utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. Maintains and adjusts staffing schedule assignments to maintain contact center key performance indicators. Additionally, Contact Center Scheduler, Sr. may require a bachelor's degree. Typically reports to a manager. The Contact Center Scheduler, Sr. occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Contact Center Scheduler, Sr. typically requires 2-4 years of related experience. (Copyright 2024 Salary.com)

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Sr. SQL Engineer Secure Release
  • Contact Government Services, LLC
  • Fort Lauderdale, FL FULL_TIME
  • Sr. SQL Engineer Secure Release

    Employment Type: Full Time, Senior-level

    Department: Information Technology

     

    CGS is seeking a Sr. SQL Engineer Secure Release to join our team supporting a wide-ranging technical support initiative for a large Federal agency.


    CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.

     

    Skills and attributes for success:

    -        Web Development on the Microsoft.NET technology with experience in at least one JavaScript UI framework.

    -        Very Strong Relational Database technologies such as Microsoft SQL server.

    -        Data Warehousing using SQL Server Integration Services (SSIS), including significant experience with Extract, Transform, and Load (ETL) operations.


    Qualifications:

    -        Microsoft SQL Server Integration Services (SSIS), MySQL, Oracle, Nuix, Relativity.

    -        At least 7 years of professional software development experience.

    -        At least 7 years of web development experience, preferably on a Microsoft development stack.

    -        At least 7 years of experience with development against enterprise-grade RDBMS platforms such as MS SQL Server, Oracle, MySQL, etc. and the ability to write complex database queries.

    -        Must be eligible to obtain US government security clearance.

    -        A bachelor’s degree.


    Ideally, you will also have:

    -        Experience with eDiscovery tools such as Relativity, IPRO, NUIX, LAW, etc.

    -        Domain experience with eDiscovery, FOIA Processing, Litigation Support, or Federal Government.

     

    Our Commitment:

    Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems.


    For the past seven years, we’ve been growing our government contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.


    Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.


    We care about our employees. Therefore, we offer a comprehensive benefits package.

    -        Health, Dental, and Vision

    -        Life Insurance

    -        401k

    -        Flexible Spending Account (Health, Dependent Care, and Commuter)

    -        Paid Time Off and Observance of State/Federal Holidays


    Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


    Join our team and become part of government innovation!


    Explore additional job opportunities with CGS on our Job Board:

    https://cgsfederal.com/join-our-team/


    For more information about CGS please visit: https://www.cgsfederal.com or contact:

    Email: info@cgsfederal.com

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  • Just Posted

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Support Center (Service Desk) Manager
  • Contact Government Services, LLC
  • Fort Lauderdale, FL FULL_TIME
  • Support Center (Service Desk) ManagerEmployment Type: Full Time, Mid-levelDepartment: Information Technology CGS is seeking a Support Center (Service Desk) Manager to join our team supporting a wide-r...
  • Just Posted

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Contact Center Manager - Technical Support
  • Hotwire Communications
  • Fort Lauderdale, FL FULL_TIME
  • The Contact Center Manager for Technical Support leads the technical support team; coordinates the workforce planning process and communicates properties’ technical service events (outages, maintenanc...
  • 26 Days Ago

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Patient Contact Center Representative - Healthcare
  • Athena Medical Management Group LLC
  • Coral Springs, FL FULL_TIME
  • Purpose: The call center scheduling coordinator supports Athena Medical Group Centers by becoming the liaison between our company and its current and potential patients. The role of each call center s...
  • 1 Month Ago

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Surgery Scheduler
  • Surgery Center at Coral Spring
  • Springs, FL FULL_TIME
  • Introduction Do you want to join an organization that invests in you as a Surgery Scheduler? At Surgery Center at Coral Spring, you come first. HCA Healthcare has committed up to $300 million in progr...
  • 8 Days Ago

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Contact Center Associate (2nd Shift) (Hybrid)
  • Space Coast Credit Union
  • Miramar, FL FULL_TIME
  • Space Coast Credit Union (SCCU), the 3rd largest credit union in the state is looking for a Full Time Contact Center Associate (2nd Shift) to join our ONESCCU team at our Miramar Operations Center. SC...
  • 12 Days Ago

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0 Contact Center Scheduler, Sr. jobs found in Fort Lauderdale, FL area

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Scheduling Coordinator
  • JFS at Home/JFS Senior Care
  • Boca Raton, FL
  • Job Summary: JFS at Home/JFS Senior Care is currently seeking a Scheduling Coordinator to join our team in Boca Raton, F...
  • 4/24/2024 12:00:00 AM

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Scheduling Coordinator
  • Kaufman Rossin
  • Miami, FL
  • Why We Stand Out Seeking a new challenge where your professional and personal aspirations are not only possible but supp...
  • 4/24/2024 12:00:00 AM

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Scheduling Engineer
  • Octagon Talent
  • Fort Lauderdale, FL
  • Job Description Job Description Octagon Talent Solutions is seeking a highly skilled Schedule Engineer based in Fort Lau...
  • 4/24/2024 12:00:00 AM

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Scheduler
  • G&E Partners
  • Miami, FL
  • Description: Following expansion into high potential markets, my client is looking to expand their already strong Heavy ...
  • 4/23/2024 12:00:00 AM

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Scheduler
  • G&e Partners
  • Miami, FL
  • Description: Following expansion into high potential markets, my client is looking to expand their already strong Heavy ...
  • 4/23/2024 12:00:00 AM

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Scheduling Coordinator
  • Praesum Healthcare
  • Lake Worth, FL
  • Job Description Job Description Praesum Healthcare: Position Title: Scheduling Coordinator Founded in 2003, Praesum Heal...
  • 4/23/2024 12:00:00 AM

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Scheduling/Office Assistant
  • Home Attendant Care LLc
  • Miami, FL
  • Position Summary: Front office responsibilities and scheduling support for Case Management team. Position Responsibiliti...
  • 4/22/2024 12:00:00 AM

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Appointment Scheduler
  • The Center for Integrative & Functional Endocrinology
  • Pembroke Pines, FL
  • Job Description Job Description We are currently seeking a friendly and organized individual to join our team. As an App...
  • 4/22/2024 12:00:00 AM

Fort Lauderdale (/ˈlɔːdərdeɪl/) is a city in the U.S. state of Florida, 28 miles (45 km) north of Miami. It is the county seat of Broward County. As of the 2017[update] census, the city has an estimated population of 180,072. Fort Lauderdale is a principal city of the Miami metropolitan area, which was home to an estimated 6,158,824 people in 2017. The city is a popular tourist destination, with an average year-round temperature of 75.5 °F (24.2 °C) and 3,000 hours of sunshine per year. Greater Fort Lauderdale, encompassing all of Broward County, hosted 12 million visitors in 2012, including...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Scheduler, Sr. jobs
$53,987 to $74,131
Fort Lauderdale, Florida area prices
were up 2.9% from a year ago

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